Brian Harris Used Cars
Selah, WA
Filter Reviews by Keyword
By Type
Showing 177 reviews
Best car buying experience I could not be happier with the customer service that was given to us during our car buying experience. I can’t that Big Steve enough for being patien I could not be happier with the customer service that was given to us during our car buying experience. I can’t that Big Steve enough for being patient and going out of his way to help us through obstacles we faced thank you so much!! More
Get upside down car loan & not same car I tested I bought a Hyundai Elantra 2015 in November2016 for 12999 with 40k miles..But I left car at DEALER and insurance company and dealer put me in car that I bought a Hyundai Elantra 2015 in November2016 for 12999 with 40k miles..But I left car at DEALER and insurance company and dealer put me in car that wasn't the same car I test drove.Test drove car with steering wheel controls to radio .I being on Labor&Industries with arm injuries to my right dominant arm that was a must-have feature.Also was told car maintenance was up to date , but I checked maintenance book in glove box came with CAR it was completely empty not one Mark of a oil change, tires nothing said no maintenance records period .Sales manager said was done electronic via computer But the consumer myself has to keep records/ receipts o f everything to be in compliance. Plus test drove car was straight not one DENT. CAR I RECIEVED HAD DENT IN LOWER PASSENGER REAR DOOR. THEY TOLD ME BRING IT BACK IN 6 MONTHS AND WE WILL HELP MYSELF INTO BETTER CAR. SO I DID THAT I KEPT CAR CLEAN, SERVICED, AND PAID INSURANCE AND PAYMENTS .THE AIR CONDITIONING PUMP LEAVING A OIL STREAK UNDER HOOD AT 50 K DEALER INFORMED ME TO KEEP DRIVING UNTIL PART CAME IN. NO I SAID GET ME INTO SOMETHING ELSE. AFTER 4 HOURS WITH MY 12 YEAR OLD DAUGHTER ACCOMPANIED MY SELF I LEFT WITH CAR ACCORDING TO MR HARRIS I WAS STUCK WITH CAR AND ITS UPSIDE DOWN LOANCAR BEING WORTH 9,000 AND CAR LOAN OVER 16000.NEXT DAY BROUGHT2015 HYUNDAI ELANTRA BACK TO BRIAN HARRIS ALONG WITH A BRAND NEW 2017 RS CRUZE HATCHBACK THAT I PURCHASED FROM CHEVROLET DEALER IN ELLENSBURG ONLY TAKING A HOUR TO BE APPROVED BY LOCAL SOLARITY CREDIT UNION IN YAKIMA ON 5TH .I GAVE 2015 ELANTRA BACK TO DEALER. WSECU FINANCIAL IN YAKIMA. WAS INFORMED THAT I TURNED CAR BACK TO BRIAN HARRIS CAUSE OF THE LIES AND DECEITFUL SALES STAFF POOR MAINTENANCE RECORDS DENTED CAR/ HIGHER MILES THAN TESTED I WILL NEVER RECOMMEND BUYING ANYTHING FROM THIS LIEING OUTFIT OF A AUTO DEALERSHIP IN SELAH WA. SAVE YOURSELVES GO TO MANUFACTURING DEALER TO PURCHASE SKIP SELAH. ALL TOGETHER . MY 12 YEAR OLD DAUGHTER WAS FURIOUS ABOUT MISSING. SOFTBALL PRACTICE .WHEN ONLY TOOK 1 HOUR TO BE IN NEW CHEVY FROM WINDY CHEVROLET IN ELLENSBURG WA. THEN WSECU DIDN'T KNOW WHAT KIND OF GAP INSURANCE I PURCHASED ON CAR AND 6 MONTHS I PAID ON CAR. DIDN'T MATTER TO THEM ITS SELF REPO. THE CAR WAS AUCTIONED OFF FOR MORE THAN I PURCHASED IT FOR INCLUDING TOWING OF CAR FROM SELAH TO YAKIMA. NEVERMIND ALL THE HYPE FROM MR BRIAN HARRIS OR WSECU JUST SKIP THE USED ON THRU.. SEE THE MANUFACTURER DEALER INSTEAD SAVING THE FINANCIAL REMORSE PLUS STRESSING YOUR LOVED ONES ALWAYS BUY NEW. ..... More
Beyond Grateful! I went in with little hope of driving off in a vehicle to fit my family of six given our circumstances. Jerry was patient with me and our pickiness. A I went in with little hope of driving off in a vehicle to fit my family of six given our circumstances. Jerry was patient with me and our pickiness. After a few days he was able to get us into a beautiful SUV that exceeded my hopes and fit our finances. My experience was quick, smooth, and painless. I’d recommend them to anyone looking for a quality used vehicle. I’ll definitely go back!! Thank you SO much!! Go see Jerry!! More
Friendly understanding I gave my review a perfect score because its was in a comforting place and also very helping for me and my family really like this place I gave my review a perfect score because its was in a comforting place and also very helping for me and my family really like this place More
Great customer service I picked brian harris because i have seen there great reviews from other customers and decided to check it out for myself. The staff was very helpful I picked brian harris because i have seen there great reviews from other customers and decided to check it out for myself. The staff was very helpful and friendly. I would higjly recomend this place to buy a car from. More
Rich does good work! Been friends with him for a long time. Was able to take my trade in for what I wanted it for and got me financed. Would use again! Been friends with him for a long time. Was able to take my trade in for what I wanted it for and got me financed. Would use again! More
Amazing Taylor was amazing. He listened to what I wanted and helped find the perfect car. He did all he could to get me the best deal and helped me walk out w Taylor was amazing. He listened to what I wanted and helped find the perfect car. He did all he could to get me the best deal and helped me walk out with a perfect car. I will send everyone I can to Brian Harris to see Taylor if they need a car. More
Got a great jeep We drove 4 and a half hours to look at this jeep and Big Steve got me a great deal on it as got me off the lot with it. Big Steve was a great host and We drove 4 and a half hours to look at this jeep and Big Steve got me a great deal on it as got me off the lot with it. Big Steve was a great host and a great guy. It was really great to do busy with him and meeting with him. More
Great place! Good atmosphere! Great place for anything you might be looking for. Was a very low pressure atmosphere which was very nice. Didn't try to just push us into a car, they Great place for anything you might be looking for. Was a very low pressure atmosphere which was very nice. Didn't try to just push us into a car, they really took the time to get us into what we needed. We worked with Richard Brandt (salesman) and he was amazing. I would recommend him to anyone and I'm sure any salesman at Brian Harris treats each situation the same as him. Really just one of the best experiences purchasing a vehicle that we have had. More
Rich rocks!! Rich was a great help helping me find a new car!Rich was a great help helping me find a new car. Car. Car. Car. Rich was a great help helping me find a new car!Rich was a great help helping me find a new car. Car. Car. Car. More