Brian Harris BMW
Baton Rouge, LA
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236 Reviews of Brian Harris BMW
I was very impressed by the professionalism and friendliness of the staff. I was welcome from the moment I got out of my car until my final transaction. friendliness of the staff. I was welcome from the moment I got out of my car until my final transaction. More
Purchase of a new vehicle I was extremely impressed with Brian Harris BMW. I had never been in the facility before this time. The staff was courteous, friendly and helpful. I was extremely impressed with Brian Harris BMW. I had never been in the facility before this time. The staff was courteous, friendly and helpful. They promptly met with me, inquired about what I was looking for and showed me what vehicles were available. Based on that experience I chose to purchase my first BMW automobile. I took possession several days later and found everyone there to be friendly and attentive. My sales rep was very knowledgeable about the vehicle and he took the time to discuss features of my vehicle and gave me an opportunity to ask questions. Leasing the vehicle from Brian Harris BMW was seamless and made the car buying process very easy. More
Carly went above and beyond she was fantastic and I would recommend Brian Harris bmw & Carly to everyone! I’m loving um new ride! thank you !💯 recommend Brian Harris bmw & Carly to everyone! I’m loving um new ride! thank you !💯 More
Long turn around time hard to get in touch with lost cc info Because of my super long wait time when I had to get my mini repaired with them previously, I had been calling and trying to make an appointment to ge Because of my super long wait time when I had to get my mini repaired with them previously, I had been calling and trying to make an appointment to get my Mini Cooper checked out for 2 weeks. No call backs, nobody answers the machine at the service department. The thing finally broke down off the highway and it had to be towed in. Nobody called, nobody answered calls. When I called the 5th time I demanded to speak to a supervisor and they told me they no longer worked on minis and they guy in charge of looking at my car was fired and I guess they forgot about my car? And it would be another week or so. Essentially it took about a month for them to tell me they’d fix it for $12,600. It gets worse but here’s what you need to know; terrible communication, long turn around time, and they lost credit card information. The guy “put in charge of my car” also lied to me, the owner of the car, causing some real difficulties with the dealership I sold it to. Reading some of these reviews I can’t believe it’s the same place. Completely unprofessional and they’re charging outrageous prices for it. More
Went well above and beyond. No hassle, extremely fair, and out of this world customer service. Would definitely recommend and I’ll definitely be back. and out of this world customer service. Would definitely recommend and I’ll definitely be back. More
Ms.Carly Boos helped us buy our new car. She is very knowledgeable and extremely friendly.I would totally recommend this dealership. These guys are just amazing! knowledgeable and extremely friendly.I would totally recommend this dealership. These guys are just amazing! More
I was so impressed with the treatment I received from Brennan Miller and Carly Boos. I never felt any pressure from anyone and they listened to what I was looking for in a new car. Carly’s knowledge of t Brennan Miller and Carly Boos. I never felt any pressure from anyone and they listened to what I was looking for in a new car. Carly’s knowledge of the vehicle and explanation of the features was outstanding and easy to understand. More
Great experience working with Luke. He is knowledgeable and experienced. I recently purchased a 2020 X3. I appreciate Luke’s help and expertise. Thank you, Luke and experienced. I recently purchased a 2020 X3. I appreciate Luke’s help and expertise. Thank you, Luke More