Brian Bemis Toyota
DeKalb, IL
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Showing 13 reviews
The best deal from Mr. Christian Quevedo, I was very happy with my Ram, the paperwork was quick they looked for the best financing, so that everything is easier, thank you Christian Quevedo, I was very happy with my Ram, the paperwork was quick they looked for the best financing, so that everything is easier, thank you very much More
It was an easy and pleasant experience. Both getting information via email and in person. Love my car and got a great deal. Thanks to Marissa and Stephen! information via email and in person. Love my car and got a great deal. Thanks to Marissa and Stephen! More
Adrian Rodriguez was a wonderful kid who helped me put loads with all of my problems. He was very quick with his responses and knew things like the back of his hand. loads with all of my problems. He was very quick with his responses and knew things like the back of his hand. More
Do not care about customer Today serviced my car at Brian Bemis Toyota facility at DeKalb. The work includes oil change, tire change, and break pad change. The total bill was Today serviced my car at Brian Bemis Toyota facility at DeKalb. The work includes oil change, tire change, and break pad change. The total bill was around $1300. I was advised to stop by after 6pm to pick up the car. While paying the bill I presented a $10 discount coupon. The person on the counter saying that the maintenance section is closed and they can't honor the coupon. I have to come other day to get benefit of this coupon. I am using this facility for lone years and bought a number of cars as well. After having all these I felt that they are only after my money and very little about customer care. This is really sad. I am now thinking whether to go there again. More
Marsa Burgin was amazing! Went in looking for a used Toyota, had no idea what I was looking for or where to begin. Marisa was there every step of the way and she made my car se Went in looking for a used Toyota, had no idea what I was looking for or where to begin. Marisa was there every step of the way and she made my car search quick and easy! Definitely ask for Marisa if you're looking to buy a new or used car:) More
Great customer services by our salesman! I wanted to acknowledge the great service I received by our salesman, Johnny Garner. The customer service I received was outstanding. I will not hesit I wanted to acknowledge the great service I received by our salesman, Johnny Garner. The customer service I received was outstanding. I will not hesitate to seek out Johnny when I am looking for my next car. Lou More
Thankful Experience My vehicle went out and week was going horrible, until I went into Bemis Toyota and was greeted by Moe Thomas. I went to a few dealerships and the sa My vehicle went out and week was going horrible, until I went into Bemis Toyota and was greeted by Moe Thomas. I went to a few dealerships and the salespeople were like trying to take advantage of me (not listening to me), and Moe was all about finding out what MY needs and wants were-what a refreshing experience! He listened and assured me that he would work hard to get me a safe, reliable vehicle that met those needs, even with my challenged credit. God is good because he did it and I am a HAPPY owner of my new vehicle! If you are looking for a great experience and a professional person of high integrity that won't push you but will facilitate your needs and wants-Moe Thomas is your SALES Advisor! Thank God I am Rolling safe with a vehicle I love, and thank you Moe for a GREAT experience! More
Poor respect for customers I wanted to like this dealership, but they really showed no respect for my time. I purchased a 1998 Toyota mini van from them and I was told by the sa I wanted to like this dealership, but they really showed no respect for my time. I purchased a 1998 Toyota mini van from them and I was told by the salesman that the vehicle was well kept and came with 6 keys. Unfortunately, after buying the vehicle I learned that none of them worked the doors. When I called and talked to the manager he offered to pick up the cost of the key cut but not the cost of the keys, he also refused to mail them to me because he feared the safety of shipping. I have known jewelers who mail rings and watches worth ten times the cost of this vehicle. I told him this would cost two hour of my time for something which should have been included with the vehicle as promised. This was poor judgement on their part. This is the second time they played with my time frivolously. I would not recommend buying anything there in the future. I feel sorry for their salesman Mike who has to work for these guys, he was the only decent part of this buying experience. More
very good deal, and comfortable experience!! we had preapproval from a lender and they took this offer and made it better,the lender was on their program anyway which was nice. we needed good tra we had preapproval from a lender and they took this offer and made it better,the lender was on their program anyway which was nice. we needed good transportation and security with the car purchase it was all addressed without question. in todays market anybody with great credit can shop anywhere,rest assured you will know one way or another if the dealis for you. More
New Years Eve Going Above and Beyond This past New Years Eve This Toyota Dealership found a Toyota Highlander for my daughter in Michigan. They searched high and low through numerous stat This past New Years Eve This Toyota Dealership found a Toyota Highlander for my daughter in Michigan. They searched high and low through numerous states and went and got our vehicle late New Years Eve. The entire crew of about 5 or 6 people stayed with us until after midnight to make sure we got our vehicle. Just exceptional people to work with and still got a great price. Mckenzie Hackler's promise that we will find you the vehicle you want rang true. More