Brewster Ford

Recently I visited Brewster Ford in search of a used pickup truck and had the pleasure of meeting and working with Michael Rose. Although my budget was lower than the class of truck I was seeking, Micha pickup truck and had the pleasure of meeting and working with Michael Rose. Although my budget was lower than the class of truck I was seeking, Michael worked every available option to find the right fit. Michael was in constant contact throughout the search and made the process simple and enjoyable. In the end I didn't purchase a vehicle because it had become abundantly clear that what I was asking for was not feasible. I was in a 50k market with a 25k budget however, Michael has continued to stay in contact and has offered assistance if needed in the future. Michael is a professional who I would highly recommend if you're planning on purchasing a new or used vehicle. More

I had a very positive experience purchasing my Ford Bronco and the salesman Michael Rose was wonderful very impressed with his professionalism and how fast things got done I will highly recommend Brews Bronco and the salesman Michael Rose was wonderful very impressed with his professionalism and how fast things got done I will highly recommend Brewster Ford And Michael Rose More

Took a while. But my mustang is up and running. New enjine. Stephen and the rest of the crew. Are very pleasant and professional Thanks for getting me back But my mustang is up and running. New enjine. Stephen and the rest of the crew. Are very pleasant and professional Thanks for getting me back on the road again More

I purchased my 2022 Durango from Brewster ford and I will absolutely admit that the process was smooth, Micheal Rose was awesome to deal with and was there for me through the car buying process. After drivin absolutely admit that the process was smooth, Micheal Rose was awesome to deal with and was there for me through the car buying process. After driving 2 hours to get to the dealership where I live I was tired so I really didn’t take the car out for a test drive or spend a lot of time looking at every detail of it, again being in the car driving for two hours took some of my patience to fully inspect the car. Couple days after sitting with the car I noticed two things , 1) the driver window motor makes a sound when closing the window, not really an issue cause I’m sure mopar warranty will fix it, But 2) the top corner of the screen was damaged, I reached out the Micheal and again, he was great about looking into it for me but after checking with his team he said he was sorry but there is nothing they can do to fix it. I guess I was hoping Brewster Ford would take care of it since it was a issue before I got the car and I wasn’t made aware of it, again more my fault for not spending more time with the car and inspecting it. Overall all , great experience buying the car, I love my new car , just make sure you take your time looking over any car you buy there. In fairness to them, they prob didn’t even notice it after they inspected it for sale. More

My experience trading in my Rivian R1T for the Mustang Mach E went great. They were very knowledgeable about the car and they really provided a welcoming experience. Michael Rose went above and beyond wit Mach E went great. They were very knowledgeable about the car and they really provided a welcoming experience. Michael Rose went above and beyond with helping with my trade in. More

BUYER BEWARE! !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since th !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence! More

BUYER BEWARE! !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since th !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence! More

Terrible service, I mean “no service”. I made an appointment for an oil change. I arrived at the right time, checked in, and said I would wait for the car. I was told it would be about I made an appointment for an oil change. I arrived at the right time, checked in, and said I would wait for the car. I was told it would be about an hour. I walked down the street had a cup of coffee and checked back in at the service counter about an hour and 30 minutes later. I was told by the 2 service agents at the desk, not the same one that checked me in, that the car had just been taken in for the work. I said I would wait in the waiting room … and an hour later (2 and a half hours since dropping the car off) I went to the service desk to see how much longer … the car had not even been pulled into the garage bay nor work started yet. I took my keys to leave and expressed my dissatisfaction to the Sales Manager Brian, who apologized with weak platitudes. I will not be going back to Brewster Ford. More

This is a place like no other. We were treated so fairly, given full disclosure, time, attention, follow up, sincerity, and again, fair dealings. We adore HazelB and Brian her sa We were treated so fairly, given full disclosure, time, attention, follow up, sincerity, and again, fair dealings. We adore HazelB and Brian her sales manager. They were such a pleasure to work with, and helped us make the right decisions for our family, and for peace to have a safe and truly qualified vehicle. Hazel went above and beyond to find the right fit, and she worked with Brian to provide us the best purchase. Lots of pressure in a purchase like this, and with the market so high, and then disconnected sales people, we truly appreciated their genuine dealing. More