Brewster Ford

Took a while. But my mustang is up and running. New enjine. Stephen and the rest of the crew. Are very pleasant and professional Thanks for getting me back But my mustang is up and running. New enjine. Stephen and the rest of the crew. Are very pleasant and professional Thanks for getting me back on the road again More

Words can’t describe the experience I’ve had with Brewster Ford. Micheal was my salesperson and he was just AMAZING ! From the start Micheal has been going above and beyond for me and keeping constan Brewster Ford. Micheal was my salesperson and he was just AMAZING ! From the start Micheal has been going above and beyond for me and keeping constant communication with me through the whole process, he told me I was able to reach him 24/7, initially I thought no way, it’s just a act but I was so wrong, I was able to talk to him about the car and my concerns late at night in his own time. I’ve had so many horror stories with Dealers and finance managers but dealing with Brewster ford was the exact opposite!! They were amazing and if I can give 10 stars I would ! Micheal feels like family after going through this process, he’s a man of his word. He will do what you tell him to do, he’s also very transparent. Also I dealt with Brian the finance Manager , he was also amazing, best finance manager I’ve ever experienced, and trust me , I’ve had plenty of cars and witnessed a lot when it comes to dealers. Rest assured if you are dealing with Micheal and Brian !!!! Thank you so much guys for my 2022 Dodge Durango Mopar edition!!!! More

My experience trading in my Rivian R1T for the Mustang Mach E went great. They were very knowledgeable about the car and they really provided a welcoming experience. Michael Rose went above and beyond wit Mach E went great. They were very knowledgeable about the car and they really provided a welcoming experience. Michael Rose went above and beyond with helping with my trade in. More

BUYER BEWARE! !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since th !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence! More

BUYER BEWARE! !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since th !! Long story super short….I bought a used Jeep Wrangler from Brewster Ford the middle of March and it’s been in and out of the shop 5 times since then (totaling just under 3 months in their possession being serviced). Back and forth between Brewster Ford and Meadowlands (same owner). Final straw was when Brewster Ford “fixed” the problem, Meadowlands gave it a full look over afterwards and they both sent me on my way….to which I lost control of the Jeep and went off the road by the bend on 311 & 164. Brought it back to meadowlands and after this full look over, they found that brewster ford put in the wrong parts when they “fixed” it. Clearly a lie that they even looked at it last time it was there, but I’m trying to keep this story short. Communication only exists after multiple attempts each day to reach them, never a even a call back. Frustrated is a huge understatement. After the back and forth since my jeep went in on Halloween, we finally towed the jeep out of meadowlands today, December 6th. All the workers at both brewster ford and meadowlands that we dealt with since this last catastrophe stated that if it was up to them, they would buy the jeep back, and one stated that he wouldn’t want his pregnant wife driving it either. Ultimately, from what the employees told us, the decision to not buy back the Jeep was made by none other than the owner himself, Ken Volz. Unless you want to be treated like garbage, I suggest you don’t buy any vehicle from Brewster Ford, Meadowlands of Carmel or Volz Auto in Yorktown. I don’t ever want to say “I told you so” or worse, have anything happen to any one of you because of their negligence! More

Terrible service, I mean “no service”. I made an appointment for an oil change. I arrived at the right time, checked in, and said I would wait for the car. I was told it would be about I made an appointment for an oil change. I arrived at the right time, checked in, and said I would wait for the car. I was told it would be about an hour. I walked down the street had a cup of coffee and checked back in at the service counter about an hour and 30 minutes later. I was told by the 2 service agents at the desk, not the same one that checked me in, that the car had just been taken in for the work. I said I would wait in the waiting room … and an hour later (2 and a half hours since dropping the car off) I went to the service desk to see how much longer … the car had not even been pulled into the garage bay nor work started yet. I took my keys to leave and expressed my dissatisfaction to the Sales Manager Brian, who apologized with weak platitudes. I will not be going back to Brewster Ford. More

This is a place like no other. We were treated so fairly, given full disclosure, time, attention, follow up, sincerity, and again, fair dealings. We adore HazelB and Brian her sa We were treated so fairly, given full disclosure, time, attention, follow up, sincerity, and again, fair dealings. We adore HazelB and Brian her sales manager. They were such a pleasure to work with, and helped us make the right decisions for our family, and for peace to have a safe and truly qualified vehicle. Hazel went above and beyond to find the right fit, and she worked with Brian to provide us the best purchase. Lots of pressure in a purchase like this, and with the market so high, and then disconnected sales people, we truly appreciated their genuine dealing. More