Brewer Airport Toyota

These guys made the new car buying experience pleasant, for the first time ever! THey were laid back, easy to talk to, funny, and didn't lay on the pressure. As a woman, I often think salesmen try to tak for the first time ever! THey were laid back, easy to talk to, funny, and didn't lay on the pressure. As a woman, I often think salesmen try to take advantage, but they didn't make me feel intimidated and answered all of my questions and concerns. I felt comfortable there and would definately go back... plus they gave me a good deal! =) More

Our salesman Adam was very patient and helpful. No high pressure sales! He let us look at all the cars we were contemplating without trying to influence our choice. The finance team was quick, and got us a pressure sales! He let us look at all the cars we were contemplating without trying to influence our choice. The finance team was quick, and got us a better rate than we ever dreamed of! I think the main reason we ended up buying here (on the FIRST visit!) was the fact that these guys aren't the usual "car salesmen". When we had it down to the 2 final contenders we were presented with the info and financing on both so that we could compare and we ended up choosing a Toyota RAV. I have faith that any future service with this car will be handled with the same professional, honest care that we have already experienced withthis dealer. I absolutely plan on telling my friends and family to go see Adam when it's time for a new car! More

the overall experiance was very informative. they made me feel very comfortable with purchsing my first new vehicle. everyone was very courteous and helpful in the process of buying this car. they were very feel very comfortable with purchsing my first new vehicle. everyone was very courteous and helpful in the process of buying this car. they were very knowledgable in every aspect of the sale and knowledge of the car. More

They were very helpful and extremely easy to deal with. I was a unsure before going to the dealership if I was interested in Toyota, but after a nice test drive I was really interested in the car. They wo I was a unsure before going to the dealership if I was interested in Toyota, but after a nice test drive I was really interested in the car. They worked with me withoug making me feel pressured to buy. I would recommend them to my friends and family. Very good experience. More

Very happy with the service I received from Carlos our Salesman, never pushy. My husband and I just stopped in to have some work on our truck and 2 days later we had a new Venza. I was very pleased, tha Salesman, never pushy. My husband and I just stopped in to have some work on our truck and 2 days later we had a new Venza. I was very pleased, that during the process of considering buying I was not bothered with phone calls regarding our decision. The choice was entirely up to us and for that we are very thankful. We have purchased serveral vehicles from Kenny Ross and are very happy. More

From the moment we walked through the door, we were pleased. We were not bombarded or "played" by tactics used at other dealerships. Adam was very considerate and LISTENED to us instead of trying to pleased. We were not bombarded or "played" by tactics used at other dealerships. Adam was very considerate and LISTENED to us instead of trying to coerce us. Steve sought out the best deal possible with 0% financing, which really made us happy. We were there for about 4 hours which would make most people crazy but the kind, pleasant, atmosphere made for a very enjoyable experience. They were very accomodating and made sure our daughter had fresh popcorn to munch on during the wait. Both Adam and Steve stayed after hours on a holiday weekend to be sure we were satisfied. We WILL recommend Kenny Ross on University Drive to friends and family who are looking for an honest, sincere, hardworking dealership. More

Loved my recent experience with this Dealership! I got a GREAT deal on my used 2009 Toyota Corolla, 13,000 miles, etc. I'm extremely happy with my purchase and the sales and finance guys were great and ver GREAT deal on my used 2009 Toyota Corolla, 13,000 miles, etc. I'm extremely happy with my purchase and the sales and finance guys were great and very friendly. Everything was very thoroughly explained and all options were given. Great experience! More

I am always greeted in a friendly manner and asked how I can be helped. After explaining why I have visited the dealership they are very friendly and courteous and are happy to service my car. Most of the can be helped. After explaining why I have visited the dealership they are very friendly and courteous and are happy to service my car. Most of the time they are able to service my car with me having to make an appointment and return another day. More

Ron answered all of our questions up front and was very easy going (which was what I liked). He didn't try and force us to buy anything, and only wanted to help. Steve was great and even tried to help out easy going (which was what I liked). He didn't try and force us to buy anything, and only wanted to help. Steve was great and even tried to help out my father who was interested in getting a new car. It also didn't hurt that he was huge Penguins fan just like me. Regardless, the service was great. More

Two years ago I visited this dealership when I was about to end a lease. Despite our inability to make something "work" for a lease of a new Toyota, the salesman (Ron Schwartz) was incredibly helpful and g to end a lease. Despite our inability to make something "work" for a lease of a new Toyota, the salesman (Ron Schwartz) was incredibly helpful and gave me an excellent reason to return when my extended lease would end. Prior to stopping by Kenny Ross Toyota (45 minutes from my home), I had made many other stops. Most of those stops were unpleasant and certainly ones that I crossed off my list for future purchases. On my return to Kenny Ross in 2010, Ron was right there again with his friendly and helpful direction. I don't like being manipulated into a sale or, on the other hand, having my time wasted if there is no deal possible. Ron was very clear about what could work. While he was tied up with another customer, he had Justin help me. Justin was great. I too work in the transportation industry, and in contracts specifically. I know when someone is being two-faced only to make a sale. Justin seemed like a genuine friendly guy who is great at explaining details of the car. Steve helped us make the financial end work. Another great guy who obviously loves what he does. My wife and I highly recommend Kenny Ross Toyota - and not to be desparaging against the other fine sales people, but one would do well with Ron and Justin! More