Brewer Airport Toyota
Moon Township, PA
Filter Reviews by Keyword
By Type
Showing 938 reviews
As soon as we walked onto the lot Ron greeted us and listened to exactly what I was interested in (Rav 4, was looking at a used one). After a test drive, we sat down to see what we could do. Unfortuna listened to exactly what I was interested in (Rav 4, was looking at a used one). After a test drive, we sat down to see what we could do. Unfortunately, we were unable to make a deal in my price range. He then started bringing other used vehicles over for me to look at - they were cars. I had my heart set on an SUV and he was able to see that on my face. Ron and the rest of the team did everything they could to get me into an SUV - and I later drove out of there in my new 2011 Rav4. This was by far the best experience I've EVER had at a dealership. Ron and all the other employees I dealt with listened to what I wanted, how much I could afford, and did what they could to make it happen. Ron even went a step further by going out of his way to pick up my new car, which was being used as a demo. The service I received was remarkable and I will definitely recommend Kenny Ross Toyota to anyone looking for a new vehicle. Thanks for everything!![ More
They were extremely friendly, personable, and easy to work with - honestly, the nicest and most sincere car dealers I have ever met. They were very honest and up-front about everything and answered all o work with - honestly, the nicest and most sincere car dealers I have ever met. They were very honest and up-front about everything and answered all of our questions. Buying a car can be a very stressful process, but they made it very easy for us. I couldn't have asked for anything more. More
I was dissatisfied with the dealer I had already purchased 2 new cars from and their professionalism in my third attempt predicated the termination of our business relationship. I continued to shop purchased 2 new cars from and their professionalism in my third attempt predicated the termination of our business relationship. I continued to shop and was glad to have called Kenny Ross. All staff I met and dealt with are exemplary and they have my future business locked as long as they continue their current practices. More
Steve Bannon was great. The F&I guy was great too... althought I forget his name The one dissapointment was the detail on the car. Definately not the level of detail clean up that I would anticipate althought I forget his name The one dissapointment was the detail on the car. Definately not the level of detail clean up that I would anticipate. There was dust and dirt in the cracks of the seat belts and the knobs on the console and the speakers weren't cleaned. I would have thought that there would be some attempt to clean/shine the interior - but not evident. And this is a ridiculous tool - to make me login? Come on. More
I have been to many dealerships over the past 40 years and Kenny Ross in Moon Township, PA has been absolutely the best. They are very friendly and helpful and I have never, ever felt pressured into any and Kenny Ross in Moon Township, PA has been absolutely the best. They are very friendly and helpful and I have never, ever felt pressured into any service that I did not need. If all dealerships treated their customers as I have been treated, then the automotive dealer nightmares that we hear about would be much smaller. Keep up the good work Kenny Ross. More
this is a great place to buy a truck i was more than happy with the people and service department. i would have bought all my vehicles here if i would have know earlier how easy it was to get such a gre happy with the people and service department. i would have bought all my vehicles here if i would have know earlier how easy it was to get such a great deal!!!!! More
Steve and the rest of the staff made this purchase a relativly painless experience. Everyone was very friendly. Steve himself was very patient as I tried to find a decent car in my price range. Not a relativly painless experience. Everyone was very friendly. Steve himself was very patient as I tried to find a decent car in my price range. Not an easy task!!!! So far I have absolutely no complaints. My purchase was handled quickly and professionally. Everyone was willing to accomodate everything that I asked for. Would recommend to anyone. I appreciate the pleasant experience car shopping. Something I usually dread. Being a woman, I usually feel that I am being taken advantage of. Not the case here. More
Adam Fasone is a laid-back, no-pressure guy who helped me buy a car. He didn't *sell* me a car. He treated me with kindness and respect, listened to what I said, and didn't laugh at me when I bungled driving buy a car. He didn't *sell* me a car. He treated me with kindness and respect, listened to what I said, and didn't laugh at me when I bungled driving a standard. I don't like playing mind games when I try to make a purchase; on this car search, I've walked out of dealerships for that very reason. I got the car I wanted quickly, with no pressure to buy things I *didn't* want, but all the information I needed on what I did want. More
The salesman was very friendly and informative when discussing the vehicle we were interested in test driving and possibly purchasing. THe sales manager and financial and insurance persons were very fr discussing the vehicle we were interested in test driving and possibly purchasing. THe sales manager and financial and insurance persons were very friendly and also informative when negotiating the price of the vehicle, financing of teh vehicel, and explaining the benefits and costs of the ancilary products. The dealership had a very nice appearance and the delivery of teh vehicel was very efficient. More
I was told from many dealerships that they could not get me the car I wanted. Steve from Kenny Ross proved them wrong. He found me the car the day I met him! Steve not only found the car I wanted, but in me the car I wanted. Steve from Kenny Ross proved them wrong. He found me the car the day I met him! Steve not only found the car I wanted, but in the color I wanted also. He made the new car buying experience easy and fun!! More