Brewer Airport Toyota
Moon Township, PA
Filter Reviews by Keyword
By Type
Showing 920 reviews
The people at Kenny Ross Toyota in Moon Township give the BEST customer service, by far, of any car dealer experience that I have had ever! We all know that it is the extras that make the difference and tha BEST customer service, by far, of any car dealer experience that I have had ever! We all know that it is the extras that make the difference and that is why I gave such a high rating, because I felt that they gave me extra care, they went above and beyond to make me a happy customer. And it also helps that I love my new Corolla! Thanks for the very pleasant experience! More
This was by far the best experience we ever had a a car dealership! I bought a new Nissan Xterra in late 2010 from a different dealership and did not have near the positive experience I did at Kenny Ross dealership! I bought a new Nissan Xterra in late 2010 from a different dealership and did not have near the positive experience I did at Kenny Ross Toyota Scion in Moon Twp. Would recommend this dealership and our salesman, Rich "Coach" Kohar to EVERYONE. More
I just bought a 2012 Scion from Kenny Ross. Marv was a great and friendly salesperson, answered my questions expertly, was not pushy in the least, and a pleasure to do business with. They located the car great and friendly salesperson, answered my questions expertly, was not pushy in the least, and a pleasure to do business with. They located the car I wanted and had it there within 1 business day. I wanted some extras put on that should have taken until tonight for me to get but they got it done and I was able to pick up the car a day earlier than I expected. Neal the finance guy was also very friendly and easy to work with. Great customer service all around. I highly recommend them. More
I dealt with Marv Kotvas, the sales rep, Eric, his manager and Neal, the finance person. All were great. I got a great deal on my new Tacoma and my wife and I were very comfortable at all times with manager and Neal, the finance person. All were great. I got a great deal on my new Tacoma and my wife and I were very comfortable at all times with everyone. There was no pressure on us at anytime, just great service in answering all our questions and showing us everything we wanted to see. I highly recommend Kenny Ross Toyota. More
Got pretty good service there: a salesman followed up with me from my first request. Then, while I was going through evaluation of several alternatives, he provided me with honest information about all i with me from my first request. Then, while I was going through evaluation of several alternatives, he provided me with honest information about all issues with them by showing tech inspections carried out by Kenny Ross. The process of buying was painless and quick; I was even given a courtesy ride before grabbing my car. Thanks and so long! More
I saw a 2011 Tacoma on the website and after the Auto Show decided to take a ride over to Kenny Ross to see it. Keep in mind I really wasn't sure I was buying that day. Tom was the first person to greet Show decided to take a ride over to Kenny Ross to see it. Keep in mind I really wasn't sure I was buying that day. Tom was the first person to greet me and he showed me the truck. We talked through all my questions and before I knew it I was presented with a deal that I, although it is said all the time, just couldn't pass up. What struck me most about Tom and Kenny Ross was the fact that although I was buying and they were selling, it was a very relaxing and easy process. Just two people talking about a truck for the most part. What's more, is that I had my 12 year old daughter with me and he even asked if she needed anything. I think if she would have said ice cream he would have gotten it for her. Not for the sale, but just to be nice. That's the kind of place I found this to be. Not a "HEY THIS CAR WON'T BE HERE LONG YOU HAVE BUY NOW!!!" place. It's a "We have great vehicles and you might want a great vehicle, let's see what we can work out" place. That's what it is. Takes all the pressure off. And now I have a Tacoma. I love it. I have been pretty loyal to Toyota for 12 years and this truck and this dealer are two pretty good reasons why. Then when I worked with Neil at the end, it was more of the same. Presented with options, honest discussion about what was worth it and what wasn't based on my purchase (Yes, that's right. There were options that he said may not be the right fit....I'd call that honesty.) What more could you want. Will I recommend Tom, Neil and Kenny Ross? Without question. More
Todd is a terrific guy, and was very considerate, honest, and helpful when I needed last-minute help. My car had broken down and I had to get it towed there to get serviced. He was able to pinpoint the probl and helpful when I needed last-minute help. My car had broken down and I had to get it towed there to get serviced. He was able to pinpoint the problem and get it fixed all without fuss. I am happy to recommend him and the dealership. More
Over the past 2 months, I have made several appointments with Kenny Ross Toyota to have repairs done to pass state inspection as well as additional service needs. I was handled with the utmost in professio with Kenny Ross Toyota to have repairs done to pass state inspection as well as additional service needs. I was handled with the utmost in professionalism and courtesy from the entire team at Kenny Ross. Todd and Matt were my direct contacts but also have worked with Nick and Josh there as well. All of these gentlemen should be commended for creating a loyal customer for life. Note: Matt Vogt is a tremendous asset to the company. He is the only technician I will ever see for service. More
I've been in need of a new car for months now, but to be honest, I've been putting it off as I generally hate the process. I couldn't have been happier with the sales staff at Kenny Ross Toyota. Ron wasn' honest, I've been putting it off as I generally hate the process. I couldn't have been happier with the sales staff at Kenny Ross Toyota. Ron wasn't there to "sell" me anything - he listened to what i was looking for, answered all my questions, and gave me space to make my decision. Ron and Eric, the sales manager, couldn't have been more up front and genuine and definitely got me the best deal possible. The total cost was well below market average based on TrueCar price report for Pittsburgh -fell into the "great price" category (I got a 2012 Yaris SE). They also gave me a good value for my trade AFTER telling me the price of the car. Thanks again to everyone! I have already recommended Kenny Ross Toyota to several colleagues, and it's only been one day :) (and for the record, I'm not one to over-rate...really did have a great experience) More
I have never experienced such friendly, helpful people in getting my car serviced. Not only are the people friendly who take my order in the morning, but the Billing people at night could not be nicer when I getting my car serviced. Not only are the people friendly who take my order in the morning, but the Billing people at night could not be nicer when I pick up my car. I could go to a more convenient Toyota dealer, but prefer Kenny Ross because of their people and their expertise. I have had my 2010 Prius serviced there for 2 years, and just recently asked them for their help in diagnosing a sound from my tires. Not only did the service tech take my car for a drive, he recommended a 2nd person to do so, to ensure that my car was running just as it should. I cannot tell you how great these people are and how comfortable it makes me feel when I get my car checked from them. And they offer shuttle service. What a help that is to someone who works all day. I would definitely recommend anyone who needs service on their Toyota ... or is looking to buy a Toyota ... to make plans to visit this dealership. More