Brennan Buick GMC
Plattsburgh, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 17 reviews
Third Purchase from Alicia! Great experience as always. I wouldn't have it any other way. I'll continue to shop with Alicia and recommend her to everyone I know! I also want to Great experience as always. I wouldn't have it any other way. I'll continue to shop with Alicia and recommend her to everyone I know! I also want to shout out Jason for doing everything he can to make sure my purchase can happen. More
Second time purchasing a vehicle from Brennan GMC & Buick. I highly recommend this team of experts. Jordan was so quick to explain all of the numbers and get me the best deal possible. He went above Buick. I highly recommend this team of experts. Jordan was so quick to explain all of the numbers and get me the best deal possible. He went above and beyond after his shift to explain all of the features of the car. Alicia was very friendly and prompt with all aspects of the sale. They really know how to treat their customers with the utmost professionalism and care. Thanks Brennan peeps! More
The team at Brennan Buick GMC are amazing. They worked hard to get everything I was looking for in a vehicle. I would definitely recommend going there when you're looking for your next vehicle They worked hard to get everything I was looking for in a vehicle. I would definitely recommend going there when you're looking for your next vehicle. More
Found a good dealership to buy from . The office crew is super , very good to work with.All this practicly in my back yard .keep up the good work guys !!!! The office crew is super , very good to work with.All this practicly in my back yard .keep up the good work guys !!!! More
I strongly advise against doing business with this dealership under any circumstances. Our experience has been nothing short of a nightmare. After initial issues with our first purchase, we reluctantl dealership under any circumstances. Our experience has been nothing short of a nightmare. After initial issues with our first purchase, we reluctantly gave them a second chance with a different salesperson but the same owners—and regretted it immediately. We were approved for a 2021 GMC truck that required repairs before signing. Since then, we have been subjected to endless delays and excuses for over three weeks. Promises of having the truck ready by certain dates were repeatedly broken, with explanations ranging from ordering parts to additional unexpected repairs. Each deadline was pushed back without transparency or accountability. When we were finally told the truck was ready for pickup, we were abruptly informed of a new issue—a stripped part—that would delay us another two days. The dealership admitted they had to absorb the cost of these repairs but showed no concern for the inconvenience caused to us, the customers. The sales manager’s behavior was unprofessional and dismissive, including referring to my husband as “bro” during a serious conversation. Since then, they have stopped returning our calls altogether. This level of disrespect, poor communication, and lack of integrity is unacceptable. If I could give zero stars, I would. Avoid this dealership at all costs. More
Very satisfied with the courtesy of Stephanie and this dealership. I couldn't be happier. dealership. I couldn't be happier. More
they normally, do a very good job. this time on domestic on my rearview camera, was wrong. Stated i needed a new one, and it turned out it was just foggy lens that cleared up in two this time on domestic on my rearview camera, was wrong. Stated i needed a new one, and it turned out it was just foggy lens that cleared up in two days. was charged $71.72 for Diones tic that was incorrect. attempted to have it credited back to my GMC account or a credit on my account. Have not attempted to contact me after several attempts by me. More
The test of any business is how they treat a customer when there is a problem. Thank you for making the problem go away in a very professional way. when there is a problem. Thank you for making the problem go away in a very professional way. More
Every aspect of purchasing the new vehicle was a great. . Everyone was helpful, friendly, and went above and beyond to make our experience pleasant: front desk staff, sales person and sales manager, etc. . Everyone was helpful, friendly, and went above and beyond to make our experience pleasant: front desk staff, sales person and sales manager, etc. More

