Brenham Chrysler Jeep Dodge

From the Service Manager to the Service Advisor, they went way beyond the call of expectations. They solved the electrical problem that had been giving me fits for weeks! Jody is a joy to work with.and went way beyond the call of expectations. They solved the electrical problem that had been giving me fits for weeks! Jody is a joy to work with.and knows what she's talking about! More

One of the easiest and most pleasant purchases from a dealership in a while. Everyone from sales to paperwork was a pleasure to work with and didn’t have to spend 4hours at the dealership. dealership in a while. Everyone from sales to paperwork was a pleasure to work with and didn’t have to spend 4hours at the dealership. More

Great bunch of people! Made my purchase quick and easy. I would buy from them again. Made my purchase quick and easy. I would buy from them again. More

Fast service, reasonable price. They also dropped me off and picked me up afterwards. I highly recommend They also dropped me off and picked me up afterwards. I highly recommend More

I experienced the worst customer service at Brenham CJD. I took my $90k TRX for hail damage. I was given a reasonable 2-day time frame and a $10k quote, which I happily agreed to. After 2 days, I was told t I took my $90k TRX for hail damage. I was given a reasonable 2-day time frame and a $10k quote, which I happily agreed to. After 2 days, I was told their employee chipped and damaged paint on the hood of my vehicle and that they would need to make an additional $500 claim to my insurance. After approximately 9 days, I received my vehicle with my rear driver’s side interior door panel barely hanging on by 2 or 3 clips, as well as my hood vents. I made them aware of the discrepancies and again was told that an additional $500 claim would have to be made for the repairs. $11,000 dollars later, I asked Mike, the manager of the collision center, to explain to me why my insurance and eventually myself would have to pay for the bill of their employees’ negligent actions? To which he replied, “These things happen when removing/replacing parts.” In which I totally agreed, but it should not be an additional claim to my insurance if it was their actions. Mike began to belittle my profession (I was wearing my fire department shirt), rudely saying, “Well, do you pay for the damages that occur when you’re saving people from a fire?”and “I don’t care if your parts come in or if your vehicle gets fixed” while trying to shove me out of his office. I got upset and asked him to please not put his hands on me, while Mike saying, “What, do you want to hit me? Go ahead!” At this point, I exited myself from the situation and just asked them to do the claim and to please just fix my vehicle.” If this is the work being done on a $90k vehicle, imagine what is done to those less fortunate just trying to get their vehicle fixed. I have read other reviews about Mike’s horrible customer service, and hope that BCJD can make customer experiences better, but for myself this will be the last time i have work done on my vehicles at this location. More

I highly recommend this dealership. Not only do they have an amazing inventory with a wide range of pricing, but the staff itself is something that isn’t typically seen at car dealershi Not only do they have an amazing inventory with a wide range of pricing, but the staff itself is something that isn’t typically seen at car dealerships. They go above and beyond in, making sure they are listening to your needs, guiding you through the process of finding the best fit for you. It’s one thing to buy a car, but totally another thing to have service beyond the sale. I truly believe this is what makes Brenham Chrysler jeep Dodge stand out from most car buying experiences. When you leave the lot in your new car, it really is the beginning of a relationship with knowledgeable, dedicated, and reliable staff that are going to make sure your car buying experience is backed up by whatever service, accounting, and overall needs that may arise in the future. I have to say that I have never gone back without being greeted by name, and having the staff continue to take care of me whether it’s understanding a feature of the car, like how to hook up your phone, to having them immediately take care of any issue with your car, understanding warranties, etc., etc. I highly recommend this Dealership because I do know that they do have their customers interest at heart and will stand behind what was purchased. They truly are one of a kind group of people and if in the future, I need to go through the car purchasing process again they will be my first stop. More

We enjoyed working with our salesman, Ronnie. He made our buying experience enjoyable. He was very knowledgeable concerning the models offered. He made our buying experience enjoyable. He was very knowledgeable concerning the models offered. More

Timely service. Very helpful. In and out quickly. Friendly and knowledgeable personnel. Recommend them without hesitation . Very helpful. In and out quickly. Friendly and knowledgeable personnel. Recommend them without hesitation . More

The vehicle I came to look at had just sold and they went above and beyond to find another one. above and beyond to find another one. More

Will was amazing. Everyone was helpful and kind throughout the entire experience. We love the truck. Thank you for a great experience! Everyone was helpful and kind throughout the entire experience. We love the truck. Thank you for a great experience! More