Breneman Ford - Service Center

Recall Truck was in for recall and oil change. All requested work was complete on time as expected. Have used murphy for sales and service for over 10 years Truck was in for recall and oil change. All requested work was complete on time as expected. Have used murphy for sales and service for over 10 years More

Great Service Experience I have been dealing with Murphy Ford for 9 years and I would never consider going anywhere else for Sales or Service. They are fabulous! I have been dealing with Murphy Ford for 9 years and I would never consider going anywhere else for Sales or Service. They are fabulous! More

Great Job !!!!!! I just wish I could have met Mrs Murphy when I was there I called her and left here a voicemail and did not get a response all I wanted to do was to t I just wish I could have met Mrs Murphy when I was there I called her and left here a voicemail and did not get a response all I wanted to do was to thank her for the great work the staff completed on my car More

Repair was not done correctly The backup camera system no longer sounds alarm when an object is behind the car. So while the camera is working properly, the overall system is not The backup camera system no longer sounds alarm when an object is behind the car. So while the camera is working properly, the overall system is not More

Very UNSUCCESSFUL I brought my car in for its stalling and acting like it's going to shut off when I come to a stop. I was told it would take at least an hour to look I brought my car in for its stalling and acting like it's going to shut off when I come to a stop. I was told it would take at least an hour to look into the situation and if it took longer I will get a call before they continue.($120.00 an hr)I I dropped my car off on Tuesday night with the night drop so this was Wednesday morning. when I finally got a call I was told that it needed 4 spark plugs ,2 ignition coils and a vavle cover to fix the problem. (approx. $675.00 ) I then watched a you tube video of a guy who did a tune up changed 4 coils and a valve cover in under an hour )Thursday come , then I get another call stating that they put the parts in drove the car, tested it and there still a misfire in cyclynder 4 .Then ,I was told it woukd be more money $120.00 an hr to further look into "the problem " Approx.2-3 THOUSAND DOLLARS MORE !!! Didn't pick up my truck until Friday around 10:30 - 11:00 am.when they called.My final bill was $602.00 and was told that "he knocked some off " My teuck is still doing the same EXACT thing it was doing before $602.00 and three days later.Hiw can you charge for something you couldn't and didnt fix ???!!!! More

Security keys Checked and replaced 1 bad security type key out of 4 owned reprogrammed and working simple type of device but done in a timely manner. Checked and replaced 1 bad security type key out of 4 owned reprogrammed and working simple type of device but done in a timely manner. More

Recall Dropped off the car for a recall. When I picked it up the hood was still open, everything on the dash was thrown on the back seat. Both front seats mo Dropped off the car for a recall. When I picked it up the hood was still open, everything on the dash was thrown on the back seat. Both front seats moved, radio stations reset, and 2 miles added. All for an airbag recall? All minor things I know, but I have two Fords I think I’ll drive the extra distance for any warranty work next time. More

Best service department ever! The service department crew is very professional and they get the job done right, and in a timely fashion. Two thumbs up! Go team Murphy The service department crew is very professional and they get the job done right, and in a timely fashion. Two thumbs up! Go team Murphy More

Best Dealer Service I have ever experienced anywhere! My experience at Murphy Ford is by far the greatest Dealer Service that Ive ever experienced st any dealer in my lifetime. Such a great group of peopl My experience at Murphy Ford is by far the greatest Dealer Service that Ive ever experienced st any dealer in my lifetime. Such a great group of people work there! Thanks!!! More

Timely state inspection performed Service manager was expecting my car at appointment time. Service technician completed work in a timely manner. Care was taken to keep car interior cl Service manager was expecting my car at appointment time. Service technician completed work in a timely manner. Care was taken to keep car interior clean. Service manager located me in waiting area to inform me when work was completed. Fair and market price charged for services. More