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Bredemann Toyota - Service Center

Park Ridge, IL

2.4
190 Reviews

190 Reviews of Bredemann Toyota - Service Center

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December 05, 2024

This was one-time experience: new car under warranty wouldn't start. Was towed to Bredemann Toyota, and they took care of it. Everything was perfect: promptly called as soon as the car arrived to them, More

by vadr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

It’s one thing to rate a business when things go right, it’s completely different when things go wrong. The service/ manager/director refuses to honor any warranty and trains his employees to look for anyt More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hernando
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Mike Cooper is the most unprofessional so called “manager” I have ever had to deal with...zero stars. Customer service is horrible...go elsewhere without a doubt. Don't waste your time and money. More

by Unhappy_Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

I was about 200 miles out of state and my Highlander would not start. An alarming message came on the dash stating low brake pressure, stop immediately. I did not know if there was a problem with the More

by jccurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

I work with Bri at this dealership and have been very satisfied with my service. It’s easy to make appointments online. Today I was promptly greeted by Bri She was very professional and personable. More

by baallen79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri Berrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

AVOID BREDEMANN TOYOTA Service Department and Adviser Michael Schneider and his Service Manager, Mike Cooper, if you value integrity and don’t want to be fleeced, or worse, have your car damaged and inop More

by Lauren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schneider
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

I recently encountered a significant issue with the volume buttons on my brand new 2024 Venza XLE, particularly when using YouTube connected to my phone via Bluetooth. I took my car to Bredemann Toyota More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri Berrio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Berrio
January 31, 2024

Took in our car for oil change, and came back out with "greasy marks" on our passenger seat and back trim. . More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cooper
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Had an appointment set up but the confirmation came in saying the wrong day then on the phone and not ready to take in walk ins either. 1st time this happened in 12 years of servicing my sienna and My Cam More

by Deepraj712
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Girl service rep
May 15, 2023

Set appt for my 2021 Toyota GR Supra’s oil change on a $80 quote over the phone. When I brought in the car I was quoted $200 + tax for the oil change itself and a tire rotation which would cost an addi More

by Faris J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronny Collins
1
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