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Bredemann Ford in Glenview
Glenview, IL
465 Reviews
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January 15, 2019
Professional and patient Rick at Bredemann was the opposite of a traditional car salesman (like found at other dealers). Not pushy or aggressive, calm, good listener, etc. H Rick at Bredemann was the opposite of a traditional car salesman (like found at other dealers). Not pushy or aggressive, calm, good listener, etc. He made buying easy and simple. Will do business with him and Bredemann again for sure. More
by xybort
Employees Worked With
Rick Serrano
January 07, 2019
wonderful service - great selection of cars - very competiti We finally bought a car! Ours was more than 13 years old so we hadn't visited a dealership in that many years. The service that we received at Brede We finally bought a car! Ours was more than 13 years old so we hadn't visited a dealership in that many years. The service that we received at Bredemann was beyond comparison. Daniel Sakolsky literally held our hands and helped us choose the best car for our needs and what we wanted to spend. I think he is the best. Knowledgeable, friendly, respectful and supportive. We never felt pressured to make a rush decision and we received all the information to make the best decision. This was the best experience ever. More
by rosie
Employees Worked With
Dan Sakolsky
December 29, 2018
Professional and efficient Paul Ipjian at Bredemann Ford was recommended to me many years ago, and I have been working with him on my leased vehicle ever since. His professiona Paul Ipjian at Bredemann Ford was recommended to me many years ago, and I have been working with him on my leased vehicle ever since. His professionalism and ease of doing business have made my car buying/leasing experience more pleasant than expected. More
by RScanlon
Employees Worked With
Paul Ipjian
December 13, 2018
A good & painless used car buying experience Paul Ipjian at Bredemann had been recommended to us, and we were very happy in our experience with him. He helped us find a solid used car, that fit Paul Ipjian at Bredemann had been recommended to us, and we were very happy in our experience with him. He helped us find a solid used car, that fit our needs, without any pressure or other non-sense! More
by imageman
Employees Worked With
Paul Ipjian
December 10, 2018
A great place to buy and service your car! I highly recommend Bredemann Ford in Glenview to everyone for buying and/or servicing their vehicle! I've been going there for the past 3 years and I' I highly recommend Bredemann Ford in Glenview to everyone for buying and/or servicing their vehicle! I've been going there for the past 3 years and I'll tell you that their customer service is #1! They are dependable, reliable, they know their business! My friend bought her Ford from them and she tells me that she also has great experiences with them! I however go in for servicing my Ford Fiesta. They explain the problem, how it will be fixed and the time frame. They keep their word and deliver;provide an easy and stress free process. The entire staff is friendly. I got greeted by 6 people and asked if I was being helped! Chris Fanella, their service director is a genuinely kind, patient and caring person. I'm usually a difficult woman who panics and always worries her car will blow up, catch fire or die in the middle of an intersection ( cause I don't know anything really about cars ). Chris is always explaining and reassuring me that my fears are nowhere near reality. He's patient and understanding! For example, I was in there the other day and I asked Chris to take a test drive with me after the repairs (cause I'm a difficult person). He was so nice about it and he went with me even though it's not his job! During the drive he explained my car to me and gave me basic information no one else bothered to. Now, tell me if your service people do (and/or would do) that for you? More
by Fiesta2013
Employees Worked With
Chris Fanella
December 03, 2018
Unprofessional and Rude About a couple years ago, I was having issues with a brand new truck purchased here. The service department is really going downhill. After buying my About a couple years ago, I was having issues with a brand new truck purchased here. The service department is really going downhill. After buying my truck at Bredemann, Ive been bringing it here for service for about year now and service was usually great with Mike R. However, the last couple times have been terrible. I recently brought my truck in to have the step replaced. I was told it would be a 4-5 hour job. No one ever called to let me know the delay after 9 hours. Jim S, the last couple of times has been terrible. No customer service, dismissive, never calls, and not one apology after 9-10 hours of work with no timetable for pickup. It got to the point where I called the service department and told them that I would be on my way to pick up my truck regardless of the working having been completed or not. Then magically I receive a phone call on my way to the dealership 10 minutes later that my truck was ready. When I arrived to pick up vehicle, Jim S was unfriendly and not one mention or apology for the 10 hour delay. Good luck to anyone dropping their vehicle off for service and having to deal with Jim. Furthermore, I had some hope when Katie contacted me about my last experience at Bredemann. Not only did things not get better, they got far worse. She assured me Chris F would be handling any issues that come forward and it has been nothing but a disappointment. I purchased a brand new truck that I've been force to take in for repairs a handful of times. Furthermore, an issue that was fixed in once before already came up again and Bredemann refused to fix the issue. I even brought in the last invoice that had the same issue and replacement part, and I was told they didn't hear anything so they won't replace the part. This place is a joke. Absolutely terrible customer service. I was also promised a simple fix of another issue would only take 1-2 hours. I was emailed the time frame and then told my truck might not be ready until later in the week. I personally would never go back to Bredemann for any future purchase of mine. If you want to feel welcome, treated with respect, and feel like your business is valued, then this is the wrong place for you. More
by JR
Employees Worked With
Jim, Paul Ipjian, Chris Fanella
November 25, 2018
AFTER YEARS THE BEST DEALERSHIP I have purchased many vehicles throughout my lifetime and dealt with many dealerships. Then, about 14 years ago I found Bredemann Ford and made it my I have purchased many vehicles throughout my lifetime and dealt with many dealerships. Then, about 14 years ago I found Bredemann Ford and made it my go to for service and new cars since. The service department is top notch and treats you in a professional, intelligent, and courteous manner with the best outcome I have ever had in mechanical reliability. . My go to sales representative, Paul Ipjian, is the most knowledgeable I have ever had the good fortune to provide me with exactly what I want and insure that I am completely satisfied with my purchase even years after purchase. Mr. Ipjian is Marshall Field quality without question. Vehicle service and purchase used to be a major pain, with Bredemann it is become a rewarding and pleasant experience. More
by wil
Employees Worked With
Steve Travnik, Don Young, Paul Ipjian, Mike Reyes, Chris Nibbio
November 10, 2018
My new car purchase experience My wife and I have purchased many cars from our salesman Paul Ipjian and have never had a bad experience. The entire staff from Management, sales and My wife and I have purchased many cars from our salesman Paul Ipjian and have never had a bad experience. The entire staff from Management, sales and the service department always treat you with respect. I have had many dealings with Mr. Steve Travnik, Don Young and of course our salesman Paul Ipjian. There are numerous Ford dealers in this area but the respect and their ability to listen to our needs are one of the strongest assets they put forth. I would never entertain the idea of going anywhere else to buy a Ford. They are the most professional dealership that I have ever dealt with. More
by gasronda
Employees Worked With
Steve Travnik, Don Young, Paul Ipjian, Mike Reyes
October 22, 2018
Best Car Buying Experience When I first walked into the dealership I was greeted by salesman Paul Ipjian. As an informed consumer, I told Paul exactly what I was looking for and When I first walked into the dealership I was greeted by salesman Paul Ipjian. As an informed consumer, I told Paul exactly what I was looking for and he immediately went to work helping me find that car. I informed Paul that I don't have a lot of time with my busy schedule and I'd prefer to not 'play games' over the sales price. Paul quoted me a reasonable initial price on the exact car I wanted (which he had to get from a different dealership) and he went over the financing options. The next day my wife and I showed up to test drive a similar suv to the one I was looking to purchase. We were introduced to Steve Travnik, the GM, and a couple other employees. Everyone was very nice, not aggressive or pushy like I've experienced at other dealerships. A week later we purchased the car. This was the most stress free car purchase I've ever experienced. I got the exact vehicle I wanted, hassle-free, at a price I'm very happy with. Thank you Paul, Steve, and the Bredemann team. Highly recommend this dealership!! More
by Mike M
Employees Worked With
Steve Travnik, Paul Ipjian
October 12, 2018
Everyone was so kind and made this purchase a “piece of cake Recommend Bredemann dealers/ service center highly! Kind and patient service and excellent explanations of everything! Caring, professional behavior!! Recommend Bredemann dealers/ service center highly! Kind and patient service and excellent explanations of everything! Caring, professional behavior!! Number one in my book! Thank you! More
by Fibromaryann
Employees Worked With
Joe Bredemann!!! , Ira Schreiber, Paul Ipjian
