Bredemann Ford in Glenview
Glenview, IL
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Greatest experience I have ever had in the 14+ years at any Ford Dealership. Mike Smith is a new associate (1 week new) his product knowledge was unbelievable and the way he interacted with me - I felt lik any Ford Dealership. Mike Smith is a new associate (1 week new) his product knowledge was unbelievable and the way he interacted with me - I felt like we had been friends for years not as if he was a typical car salesman. The other associates at Bredemann were so helpful to both Mike and myself in making sure he was comfortable learning and I was comfortable with purchasing what I wanted and getting me the proper financing and interest rate. When I was hesitant about a vehicle the associates gave suggestions, gave me ideas - until I was finally satisfied with my purchase. Don Young - Sales Manager worked the numbers over and over to come up with the monthly payment I wanted. Steve Settler - Business Manager - Made sure I understood everything I was signing and explained the benefits of the PremiumCare Extended Service Plan Steve Pett - Is a Tech genius. He was able to explain a complex system in simplistic terms so it made it easy for me to understand the touch screen functions of my vehicle. Last but not least, Mike Smith - I was nervous about trading in my truck (I love my Truck), Mike made me so comfortable. He is an amazing salesman, actually he is an amazing Person. I am over joyed I was his very First Sale at Bredemann. Thank you to all at Bredemann Ford! Veronica Soper - 2012 Candy Red Ford Focus Titanium More
Chester did an excellent job. I felt very comfortable with him and would buy a car from him in the future. Ira did a good job of explaining the extended warranty coverage for the car. Overall an excell with him and would buy a car from him in the future. Ira did a good job of explaining the extended warranty coverage for the car. Overall an excellent experience. More
Paul was terrific throughout the entire process, which due to Ford's delays, was quite a long one. He kept us informed, answered all our questions, offered to do far more than we could have expected, and due to Ford's delays, was quite a long one. He kept us informed, answered all our questions, offered to do far more than we could have expected, and had a positive, can-do attitude that made the car purchasing experience memorable More
Paul was extremely knowledgable and very helpful. He made the transaction easy.He was able to convey a level of trust that is not always present with others in the auto sales industry. the transaction easy.He was able to convey a level of trust that is not always present with others in the auto sales industry. More
I have been to many dealers and never been as satisfied. Everyone was professional, courteous, knowledgeable and friendly. I started coming to this dealership when my last car needed service. After doing so Everyone was professional, courteous, knowledgeable and friendly. I started coming to this dealership when my last car needed service. After doing so I decided this was my dealer of choice in the future. More
We just bought our third car from Paul Ipjian at Bredemann and the experience was easy and pleasant as always. What I most appreciate is the lack of any hard sales tactics and other games or tricks Bredemann and the experience was easy and pleasant as always. What I most appreciate is the lack of any hard sales tactics and other games or tricks typically employed by most other dealerships. As mentioned in another review - all the interactions were very professional and straightforward - just as I have come to expect from Paul and the rest of the staff. We will certainly do business with Bredemann again. More
The best car buying experience I have ever had. I have purchased from Audi, Porsche, BMW, Range Rover, Volvo, VW, and none of those experiences compare to my experience at Bredemann Ford. Steve Travnik, P purchased from Audi, Porsche, BMW, Range Rover, Volvo, VW, and none of those experiences compare to my experience at Bredemann Ford. Steve Travnik, Paul Ipjian, and Don Young were outstanding. Their approach was very buyer centered and I left feeling very fortunate to have worked with them on the purchase of my car. I would never purchase a car from anyone other than these gentleman. Their attention to detail was second to none. I special ordered the vehicle and Paul was constantly in contact with me about the status of the build and delivery. I can't say enough about my experience. By the way, 2013 Ford Fusion Hybrid is quite the car. If you buy a car from anyone other than the people at Bredemann, you are missing out on a unique buying experience. They have earned my business, but most importantly, they have earned my trust and faith in the car buying process. Thank you, Thank you, Thank you. More
John was very knowledgeable and informative about all aspects of the car I was looking at (a Fusion) and comparable cars. He pointed out features but was not pushy. He was helpful in negotiating price. aspects of the car I was looking at (a Fusion) and comparable cars. He pointed out features but was not pushy. He was helpful in negotiating price. I felt I got a good car at a good price. A pleasure dealing with him. More
This is my third car purchased through the Bredemann dealerships. Bredemann Ford makes buying a car a pleasure. And that's something when you consider that it's a large expenditure in everyone's budget. dealerships. Bredemann Ford makes buying a car a pleasure. And that's something when you consider that it's a large expenditure in everyone's budget.The people ast Bredemann LISTEN! Always a good trait, but with all of them they use the information you provide to steer you toward the best car for your needs. Chester Gilbert was awesome. He got me exactly what I was looking for and in a record amount of time. His automotive knowledge is mind-boggling.He worked tirelessly to be sure I got every perk I was entitled to. Steve Travnick has and continues to be a customer advocate in the highest sense of the term. Ira explained every financial detail that would impact me and why one option was better or different from another. Steve Pett was terrific in explaining the technical options I had chosen, and very patient with me, a totally non-technical grandma! I have dealt with Mike Reyes in service before, and he is terrific. As several others noted, your car is done on time or before Mike has indicated. He'll get you a loaner or send you a driver. Once he even sent someone to pick me up really early so I could make my 8:30 AM tennis time! What more could you ask for? Seriously, though, I have and will continue to recommend Bredemann Ford for an overall fair, educational, customer and service friendly car buying experience at the fairest, most competitive price around. I know you'll keep up the good work b/c your quality staff ensures it. More
Our interaction with the Sales (Ira and Paul/Don) and Technology Team (Steve) was positive in that there was no hard sales tactics, just straight talk and more than adequate time dedicated to us and all Technology Team (Steve) was positive in that there was no hard sales tactics, just straight talk and more than adequate time dedicated to us and all our questions. We both were pleased that any question we presented to Paul and Steve they were both extremely knowledgeable and professional in all responses and their willingness and ability to answer, if not right away, they took the time to address our needs and get the correct information, be it mechanical or otherwise. We received a fair price for what we wanted in a car and are comfortable with our purchase experience. The technology review with Steve was very positive - he is very patient - knowledgable and left us with a clear understanding of how the options work, including his offer to allow us to return if we need reminders or learn of new questions. We will return to this dealer when we look to make our next auto purchase. More