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Bravo Chevrolet Cadillac

Las Cruces, NM

2.3
71 Reviews

1601 S Main St

Las Cruces, NM

88005

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Showing 71 reviews

April 20, 2022

Bravo replaced my transmission in a day and had the truck ready when they said it would be done. More

by Gerald
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Apr 21, 2022 -

Bravo Chevrolet Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Chevrolet Cadillac, Gerald, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

March 23, 2022

I had the pleasure of working with Brian Gibson and Jasmine Gutierrez . I had a wonderful experience. They really took time to make sure that I was getting into a car that I loved and also great rates. More

by cgomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN GIBSON , Crystal Sweet, Colby Joyner
March 16, 2022

Took 2019 Chevy Bolt in for a main traction battery replacement under a recall and the work was done as projected by the shop and I got my car back on time with a full charge and (no oil leaks, ha). Th More

by jgilkiso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopes
February 20, 2022

i went in for oil change. came back with a rattle never had before and an oil leak i never had before. they replaced oil pan gasket (“$600.00”) came back with a worse oil leak More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none of them
December 03, 2021

Fast friendly service. Easiest buying experience I’ve found in a very long time. Thank you More

by lack_jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda , Crystal Sweet, Frank Lopes
Dec 06, 2021 -

Bravo Chevrolet Cadillac responded

Hi, lack_jerry! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! - Alex Flores, Owner

November 07, 2021

Very accomodating since we are from out of town. Bonnie and the service staff are very helpful and show professionalism More

by cbaisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie and service staff
Nov 08, 2021 -

Bravo Chevrolet Cadillac responded

Hi, cbaisa! Thank you for the 5-star rating. We're happy to hear that working with Bonnie elevated your experience with us. We hope to work with you again soon. Take care! - Alex Flores, Owner

October 18, 2021

Service was great took my volt in for recall. service manager had mechanic start it right away. Only problem was no loaner vehicles avaliable do to shortage caused by Covid. More

by mikrohill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lopes
Oct 19, 2021 -

Bravo Chevrolet Cadillac responded

mikrohill, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Alex Flores, Owner

October 17, 2021

Bought a truck traded an suv, it's been over a month and still the traded in vehicle has not been paid off, I still haven't received the plates to my truck. I just keep getting the run around. I had to pa More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Sweet, Frank Lopes
Oct 25, 2021 -

Bravo Chevrolet Cadillac responded

Deb, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We appreciate that you allowed us to rectify the situation. We have paid off the unit and provided the check and the tracking number. Thank you for your patience and we hope to see you again in the future. - Alex Flores, Owner

October 09, 2021

Great experience with Danny Martinez our salesman, he was very professional helpful, and easy to work. Danny’s knowledge of vehicles, options, and approach to the buying process was outstanding. I would high More

by Jorgeluishernandez31824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Martinez
Oct 11, 2021 -

Bravo Chevrolet Cadillac responded

Hi, Jorgeluishernandez31824! Thank you for the stellar rating. We're happy to hear that working with Danny elevated your experience with us. Congratulations on your new truck, and we hope to work with you again soon! - Alex Flores, Owner

September 06, 2021

Car was great. Customer service and experience was awful. We were waiting from 5:30 until after 10 for paperwork. They lost the second set of keys, and had to re order it after giving the run around of “it’s More

by Casseadra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack
Sep 15, 2021 -

Bravo Chevrolet Cadillac responded

Casseadra, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Alex Flores, Owner

Sep 15, 2021 -

Casseadra responded

I am far from satisfied. I haven’t even received my key.

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