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Bravo Chevrolet Cadillac
Las Cruces, NM
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Dropped camaro off at 7:30 am for battery replacement, oil change, brake and radiator flush. They hadn't called by 4 pm so I went over anyway. Car still on rack. Waited another hour before losing cool. Se oil change, brake and radiator flush. They hadn't called by 4 pm so I went over anyway. Car still on rack. Waited another hour before losing cool. Service hours totaled 2.2 but they had car for 10! Said they'd done other cars that came in after mine instead because I didn't seem like I was in a hurry. Service manager gave insincere, meaningless, "sorry". Then they tried to overcharge me. I had to reset the oil life monitor myself on the drive home. More
WARNING! ! IF YOU PURCHASED A BLACK 2019 TOYOTA AVALON (VIN#4T1BZ1FB4KU033331) FROM BRAVO IN LAS CRUCES YOU WILL NOT GET A TITLE!!!! I TRADED IN THIS VEHCIL ! IF YOU PURCHASED A BLACK 2019 TOYOTA AVALON (VIN#4T1BZ1FB4KU033331) FROM BRAVO IN LAS CRUCES YOU WILL NOT GET A TITLE!!!! I TRADED IN THIS VEHCILE IN AND THEY DID NOT PAYOFF THE BALANCE!!! THE TITLE HOLDER IS TOYOTA MOTOR CREDIT AND THEY WILL NOT RELEASE THE TITLE UNTIL THE FULL BALANCE IS PAID!! I HAVE CALLED THEM AND KEEP GETTING THE RUN AROUND NIETHER OF THE FINANCE MANAGERS RETURNS MY CALLS AND IF THEY RESPOND TO AN EMAIL ITS JUST TO GIVE ME THEIR USELESS PHONE NUMBER; WHERE THEY CAN NOT BE REACHED!! BUYERS BEWARE!!! TAKE YOU BUSINESS TO A REPUTABLE DEALER! NOT THIS INCOMPETENT CLOWN!!!! More
Buyers beware. This new addition to our community is a fraud and enjoy their special techniques to screw the general public. My wife and I spent 7 hours. Yes. 7 hou This new addition to our community is a fraud and enjoy their special techniques to screw the general public. My wife and I spent 7 hours. Yes. 7 hours at their chop shop in Las Cruces NM. My wife traded in her 2020 Toyota vehicle and the payoff was $ 24000. They hid the fees in the paperwork and she had to sign documents stating she HAD to receive the warranty program. The I inspect commercial dealerships for a living. There vehicles are from flooded areas and not to standard . Please and YRS.. please go across the street to a valued dealership More
The quality of workmanship is, as expected, excellent. The availability of the parts was the biggest hold up. Communication as to where we were in the repair process could use a little more work, but th The availability of the parts was the biggest hold up. Communication as to where we were in the repair process could use a little more work, but the customer service was really overwhelmed. The Bravo team really came together and made us feel as if they were partners with us during the process. The dealership family is aptly named. Bravo, Chevrolet dealership. Bravo ! 👏👏 More
Service done on truck was efficient don’t have too wait too long. Service person ( Bonnie) is an excellent person to work in for appointment. too long. Service person ( Bonnie) is an excellent person to work in for appointment. More