Bravo Chevrolet Cadillac

My appointment for 10am, to get an oil change and tire rotation, took 5 hours! I was told it would be ab hour! rotation, took 5 hours! I was told it would be ab hour! More

Service communication is non-existent. They do not return calls and do NOT DO what they say. It should be called the UN-SERVICE dept. Terrible is a term I use infrequently but this place They do not return calls and do NOT DO what they say. It should be called the UN-SERVICE dept. Terrible is a term I use infrequently but this place is terrible to the tenth power. More

In my opinion this is NOT a dealer you want to purchase a car from. We got duped into buying a car that supposedly have towing package and had nothing on it. After the towbar / Hitch was installed that was car from. We got duped into buying a car that supposedly have towing package and had nothing on it. After the towbar / Hitch was installed that was as far as the tow package went. They put on some of the cheapest tires that you a get. We need to replace them. When we were dealing with the finance manager he Lied to us and told us if we purchased a tire road hazard policy (cost $1500) that just to wait a few weeks and come in and we could get all four tires replaced..He actually gave s a note that said 4 week 4tires.. He is not there now and the dealership says they know nothing about such a deal.. So now we have a completely worthless $1500 policy. We will be purchasing new tires and will get the road hazard protection with the new tires . So we will never be able to use this policy. The sales person who helped with the tow package deal now says he does not remember anything.. More

I would not recommend them. If anyone there tells you about some deal they are going to give you have them put it in writing (not the pre written contracts) but have them write If anyone there tells you about some deal they are going to give you have them put it in writing (not the pre written contracts) but have them write it and sign it and have the manager(s) sign it.. They seem to have short memories - “i don’t remember saying that” or “ that person no longer works here so we don’t know what they told you”.We will not be buying a vehicle from them again. More

Service department is always so amazing. I am always asking about coupons for my oil changes and they are always so helpful. I am always asking about coupons for my oil changes and they are always so helpful. More

After you purchase the vehicle the customer service changes. Appointments are hard to schedule, callbacks are non existent, and they don’t provide services that you agreed to prior to purchasing. I d changes. Appointments are hard to schedule, callbacks are non existent, and they don’t provide services that you agreed to prior to purchasing. I dropped my car off to have a noise looked at and they had it for a week, said they fixed it, and it makes the exact same noise. I only have one key for the vehicle and have been waiting for the spare for a month now. More

Can’t remember the last time I bought a new car. I like the fact that there was no pressure or aggressive salesman. Jacob was very smart & friendly in answering all my questions! Jacob…you da mannn! I like the fact that there was no pressure or aggressive salesman. Jacob was very smart & friendly in answering all my questions! Jacob…you da mannn! Lol More

This place is absolutely terrible and untrustworthy. Went in to look at cars and all the prices were higher than their online prices. Finally found a vehicle that I liked and went in for negotiation but Went in to look at cars and all the prices were higher than their online prices. Finally found a vehicle that I liked and went in for negotiation but they refused to match their online price unless I purchased their bravo Benefits package (their package adds about $3000 to the total price) once I was able to get them to remove the package they raised the total price of the vehicle. I went home and decided to think about the deal and when I returned two days later, after they had promised they would honor that price if I came back, they were now refusing to give it and we’re refusing to remove their bravo Benefits package. they also refused to allow me to purchase the vehicle unless I allowed them to run my credit, even though I was already pre approved through my credit union because of the financial incentives they would receive. I’ve bought from several other car dealerships in town and this is the first time I’ve ever felt intentional deception. I can’t see for sure if it was the salesman or the financial manager either way use caution shopping here. More

Made an appointment yesterday to have an oil and filter change, dropped off the car this morning 15 minutes before my appointment. It has been 3-hours and the vehicle is still not ready. I called at the ti change, dropped off the car this morning 15 minutes before my appointment. It has been 3-hours and the vehicle is still not ready. I called at the time they told me it would be ready, they stated they would call back. It has been an hour and no phone call. 3-Hours for an Oil and Filter change with AN APPOINTMENT? Bravo Chevrolet is Brutal!!! the "Service" in their "Service" Department is non-existent. Typical mentality when there is NO Competition. More