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Bravo Cadillac of Las Cruces
Las Cruces, NM
77 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 77 reviews
May 06, 2019
Worst experience I ever had! Went to get my car diagnosed for an Ac problem, appointment was at 9am, dealership wasn't even busy, they told me they'll start working on my car at 1 Went to get my car diagnosed for an Ac problem, appointment was at 9am, dealership wasn't even busy, they told me they'll start working on my car at 12pm the latest. I had to go in person and find out what was going on why they were taking forever, there lame excuse was we were busy, so they didn't start my car until I got to the dealership at 445 PM to tell me that they have to leave it till Monday I started giving them attitude, guess what it took them 5 minutes to find out what was wrong, they still charge me and the incompetent manager took my diagnos paperwork I will never recomend them to anybody they really have incompetent staff starting with the manager..... More
by Moises
Employees Worked With
Service guys name is Jim
April 15, 2019
Used to be good service not anymore watch out I’ve taken my SRX to Bravo for the past 3 years Rey has been my service writer he always took good care of me and was very fair. A couple of weeks ag I’ve taken my SRX to Bravo for the past 3 years Rey has been my service writer he always took good care of me and was very fair. A couple of weeks ago I took my car in for the 30 minute oil change the service writer Rusty looked under my hood recommended that I get their brake fluid service at 139.95 I told him I would think about it but I was in a hurry today I stopped by Brake Masters to have them check out my brake fluid they said it’s good to go. So I don’t know what’s going on at Bravo but I don’t think I will be back. Barry Leslie Las Cruces NM More
by roanokebarry
Employees Worked With
Rusty and Eddie
February 26, 2019
Quick trouble free event The whole team did an awesome job taking care of us. Thanks! Miguel found the right Truck for us, Bryan got our price for us, they made the experie The whole team did an awesome job taking care of us. Thanks! Miguel found the right Truck for us, Bryan got our price for us, they made the experience a pleasure. More
by M&M
Employees Worked With
Miguel
September 14, 2018
Easy to deal with. Monica was ready to talk to and very professional. She was very fast and did exactly what she told me. You should be thankful that you have employees Monica was ready to talk to and very professional. She was very fast and did exactly what she told me. You should be thankful that you have employees like Monica. More
by Philly
Employees Worked With
Monica roedelstab
May 14, 2018
It was great I give it 5 stars because I didn’t feel pressured they answer all my questions and got a good deal. Julian was very helpful and very good with custome I give it 5 stars because I didn’t feel pressured they answer all my questions and got a good deal. Julian was very helpful and very good with customer services. More
by Genoveva
Employees Worked With
Julian Aguilar
October 18, 2012
Andres and Izzy helped me helped in and out in my new 1500 and treated me with the respect and courtesy that will keep me and my family coming back for sales and service - J Rubio 1500 and treated me with the respect and courtesy that will keep me and my family coming back for sales and service - J Rubio More
by james.rubio
Employees Worked With
Andres and Izzy
April 14, 2010
purchased 1 year old vehicle, dealer stated should have factory warranty. transmission had metal shavings in it, not shifting properly. Confirmed it had been raced and modified. Honda would not stand by factory warranty. transmission had metal shavings in it, not shifting properly. Confirmed it had been raced and modified. Honda would not stand by factory warranty. dealer pretended not to notice modifications. dealer sold my car back to me but refused to give me the down payment for the defective car. stated this is what all dealers do. denied any transmission problems, resold defective car without fixing it. When I asked if I could recoup any of my money the GM Clark said "buy another car" with a smirk on his face. Also the mechanic took out the amplifier from the original car and took it home, initially refusing to return it. Management turned their heads about this. Unethical, deceitful management. Probably is how some other dealers operate but neither myself or any others I know will be purchasing from them again. BBB will hear about their dishonesty in misrepresenting their products and denying the problems of a demolished transmission. More
by bbb123bbb
Employees Worked With
Clark GM/Raphael
