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Bravo Cadillac El Paso - Service Center

El Paso, TX

not yet
rated
109 Reviews
Call Service Center (915) 505-6762

109 Reviews of Bravo Cadillac El Paso - Service Center

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May 14, 2022

Wonderful Experience, Ivan Duran is such a great professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also More

by vicakwuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Shepherd, Christian Arvizu, Sally Knight
Report | Print
May 16, 2022 -

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

May 14, 2022

Very good, good service,fast, clean, busy, relaxing, comfortable, enjoyable, easy, professional, kind, restroom 🚺 clean More

by armandotapia1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

May 12, 2022

Quick n great service, friendly, fast, helpfully n attentive. Mike was great with providing information More

by ochoao76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

May 10, 2022

Great and Friendly Service. Keeped me informed and updated. Clean facility and very professional personnel More

by ajcastro59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Flores, Sally Knight
Report | Print
May 10, 2022 -

Bravo Cadillac El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lance Knopp General Manager lknopp@bravoautos.com

May 10, 2022

I need two (2) tires for my Cadillac. Bravo has only one oem Michelin in stock. It would take a week to get the other one in. I went to Martin tire and they had both in stock. More

by Compita
Recommend Dealer
No
Employees Worked With
Sally Knight
Report | Print
May 12, 2022 -

Bravo Cadillac El Paso responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lance Knopp General Manager lknopp@bravoautos.com

May 09, 2022

Awesome! ! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!! More

by cEiRENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

May 07, 2022

Work is efficient and done in a timely manner. good customer service quality work would recommend More

by cxbranno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

May 06, 2022

The people there are very friendly and professional. It’s a pleasure doing business with them. The task gets done and I am very pleased with the outcome. More

by marthavpuente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
May 06, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

May 05, 2022

Great servive, and fast , they would let you know if something is wron witn your car , More

by Mcervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
May 06, 2022 -

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

May 05, 2022

This dealership is courteous and friendly. The staff always keeps us informed. very professional personnel. More

by alonzomiranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2022 -

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

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