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Bravo Cadillac El Paso - Service Center

El Paso, TX

not yet
rated
109 Reviews
Call Service Center (915) 505-6762

109 Reviews of Bravo Cadillac El Paso - Service Center

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June 13, 2022

Great service 👏 I would recommend bravo Cadillac to anyone who is buying a vehicle 👍 love this business More

by Marthawil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Knight
Report | Print
Jun 14, 2022 -

Bravo Cadillac El Paso responded

Hi, Marhawil! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Teresa Montes General Manager

June 10, 2022

Excellent service with friendly staff and top maintenance personnel that ensure your vehicle stays safe and in great running condition. More

by JCBALLEJO53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

June 10, 2022

Excellent service, was very happy with this visit. It was quickly! Thank you so much. Must add that they even washed my vehicle. More

by Elena_m2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
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Jun 10, 2022 -

Elena_m2001 responded

N/a

Jun 10, 2022 -

Bravo Cadillac El Paso responded

Hi, Elena_m2001! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Teresa Montes General Manager

June 09, 2022

Service personnel was very helpful and to good care of my vehicles needs. Thank you More

by Sol595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lance Knopp General Manager lknopp@bravoautos.com

June 08, 2022

Awesome service thank you to my service advisor for always taking care of me; thanks Christian! More

by Caprice76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Shepherd, Christian Arvizu, Sally Knight
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Jun 09, 2022 -

Bravo Cadillac El Paso responded

Thank you for the kind words for our service department! Christian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

June 07, 2022

Bravo Cadillac is very polite and professional. Great experience that helps me to feel comfortable in coming back. More

by csrdrn.cd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu, Sally Knight
Report | Print
Jun 08, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

June 07, 2022

Dropped off car early and car was ready by 5:00. Mike kept in touch as to what work my car needed. Great service! More

by mabj43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2022 -

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

June 06, 2022

I got charge more than what they told me on the phone I only had cash with me they only accept credit card never was I told until my service was done More

by monisalas24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sally Knight
Report | Print
Jun 10, 2022 -

Bravo Cadillac El Paso responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Knopp General Manager lknopp@bravoautos.com

June 03, 2022

Professional, quick, knowledgeable, service. Excellent results, have yet to see a problem. Would recommend them to anyone that’s looking for that type of repair job. More

by Sedward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Kaiser
Report | Print
Jun 03, 2022 -

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

June 02, 2022

Very poor service in every aspect of customer service, Body shop & sales department. Do not recommend More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kat
Report | Print
Jun 06, 2022 -

Bravo Cadillac El Paso responded

Luis, we are sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Lance Knopp General Manager lknopp@bravoautos.com

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