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Bravo Cadillac El Paso

El Paso, TX

Overview
Employees
Reviews
Vehicles
3.4
145 Reviews
Come see why West Texas and Southern New Mexico shoppers looking for a luxury car come to Bravo Cadillac! Bravo Cadillac El Paso is known throughout West Texas and Southern New Mexico area as the number one source for the luxury brand Cadillac as well as top quality used cars. They provide expert maintenance and repair services, and exclusive deals on all Cadillac models of all years and any pre-owned brand as well. El Paso Cadillac drivers know to come to Bravo Cadillac for their auto repair and maintenance needs because we know what's good for your car at a price that's good for you. You can enjoy the most expansive inventory of Cadillac cars in West Texas.
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6555 Montana Ave

El Paso, TX

79925

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Showing 145 reviews

April 26, 2022

Mike Rodriguez, is very honest and truly care about the military community. His professionalism doesn't go unnoticed. Not only does Mike ensure my vehicles are properly maintained, he keeps me informed a More

by KEVINMOORE36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Bravo Cadillac El Paso responded

Kevin, Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Apr 28, 2022 -

KEVINMOORE36 responded

I'd like to add I'm no spokesman for Bravo Cadillac. Just an extremely pleased customer. Anyone can check my file they'll also see I used Bravo for a complete paint job for my Hummer H3 and lots of custom after market very expensive upgrades for my Hummer H2. I needed both vehicles done right the first time. So I took my Hummers to the people who are honest, always stand strong by the warranty they provide. Thank you Mike and the Mechanic who installed the new Engine on my wife's Hummer H3x. The paint job, windshield brakes etc. You and the entire Bravo team allows us to feel proud and everyone says, her Vehicle look beautiful. My H2 you guys helped capture the look I was after. Have anyone ever noticed Bravo doesn't advertise their service dept on TV. They don't need to because pleased customers ensure the get all the publicity they need. Mike my border patrol friend went to Bravo taking his 2018 Camaro only after he saw what an outstanding quality job your team did on our H3. He alway had an engine installed on a sports car!! Again I put my name out there because I know Bravo will deliver and they did. My friend is so pleased he still thanks me for recommending him to go ask for Mike Rodriguez at Bravo Cadillac. Bravo owner I hope you read this. Thank you for ensuring you hiring only the best with what counts must to us customers most, quality work and people with integrity, honesty and truly respect, we the customer truly respect and appreciate you all at Bravo. You've even serviced some of my Colleagues at NASA. One of my friends just bout two vehicles one for his wife and tje other for jis daughter. Fact check me. Last name kingsberry, Again we all thank you Mike. I know I never have to worry about any of my vehicles as long as your my service advisor. 15yrs of of dedicated non stop service to the Army, border patrol, Now NASA employees.

April 25, 2022

I have always had a great experience here until this time. Service was horrible, my requested services were ignored and the service tech was cleaning inside his ears with my keys More

by stokes1.erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Bravo Cadillac El Paso responded

Erin, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Lance Knopp General Manager lknopp@bravoautos.com

Apr 29, 2022 -

stokes1.erin responded

I would certainly be willing to speak to someone. I love this dealership because everyone is always wonderful and so freindly and its like 5 feet from Fort Bliss. I don't want to find another place to go because i felt like i had already found "MY PLACE" and honestly i have never seen any of the people i dealt with that day before all the remodeling started. The service department has moved to the used car lot side and thats kinda how it felt, like i was a used car that no one cared about anymore.

April 25, 2022

Thank you Mike you always take good care of my Cadillac I always have to wait to speak to you cause no one else takes care of me like you do Muchas Gracias !!!!!😇 More

by URRUTIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Bravo Cadillac El Paso responded

Thank you for the kind words for our service department! Mike and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

April 25, 2022

Kat is an awesome and a person of integrity. She was always honest, informative snd helpful. More

by TONRICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Bravo Cadillac El Paso responded

Thank you for your business and this review. We're happy to hear Kat, Jesse, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lance Knopp General Manager lknopp@bravoautos.com

April 24, 2022

Great customer service always on point. Thanks Mike Rodriguez for always taking care of me and my Cadillac. More

by brwnsgr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Excellent service always on point. Exceed the expectations of the customer that’s why I like bringing my vehicle here. More

by Omar U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
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Apr 22, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Mike Rodriguez took good of me and my vehicle. Even though the wait was long, which he informed of before we started, I appreciated the time, dedication, and professionalism that he showed. He alw More

by brwnsgr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Bravo Cadillac El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Everyone goes above and beyond and is incredibly friendly and knowledgeable. I look forward to continuing to go there! More

by yetter_melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your kind words, Melissa, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Service was great, we arrived 20 minutes early and staff let us in and took care of recall More

by KHOUSTON832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Bravo Cadillac El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bravo Cadillac El Paso! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Great staff who go beyond to see that coustomer is taken care of. Mike was wonderful as always. More

by kread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

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