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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,006 Reviews

1,006 Reviews of Brattleboro Subaru - Service Center

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April 02, 2018

great service and friendly staff Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and More

by j.lf.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Boutilette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Griffin
March 30, 2018

recent service I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. More

by gleeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor - not sure who
March 30, 2018

Comprehensive explanations and friendly manner. 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear More

by GARYLAVORGNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Dave from Service.
March 30, 2018

Superior service. Everything was excellent. Everything was excellent. Prompt, courteous people, excellent techs, and right on schedule. This is a superior dealership which I would recommend t More

by jpposternak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate in service
March 29, 2018

Best service Bought both my Subaru’s from Brattleboro and they have 120,000 and 60,000 now and running great Dave Seledinck in service is amazing and love working More

by CONN.WAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Seledinck
March 28, 2018

Rude service advisor Dave at the service desk spoke to my wife in a very mean spirited manner. He also told us the car would be ready at "lunch time". To me that says 12:0 More

by Daddio1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
May 15, 2018 -

Brattleboro Subaru responded

We're extremely sorry about the miscommunication that happened here. The charge the customer is referring to was for a state inspection ($50) and was refunded for any misunderstanding. Our Service manager reached out to the customer to see if there was anything else we could do for them.

March 26, 2018

Really good dealership! I have purchased two Outbacks from Brattleboro Subaru (2010 and 2017]. The buying process was relatively stress free, but it is mainly the service dep More

by Ehanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the people in the service department
March 26, 2018

Always pleasant experience Subaru of Brattleboro really does a great job at ensuring what’s best for their customers. I’m always calling the service desk to schedule and appoint More

by ambacalaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave & Kyle
March 26, 2018

Everybody was very helpful There was a lot of work that had to done on the car but the people were helpful and timely in getting it done and getting me out of the dealership for More

by WARNER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe the service tech was named Jake, but I could be wrong.
March 24, 2018

Great job! Oil change, tire rotation, inspection,etc. Comfy chairs in waiting room and coffe machine helps pass the two hour appt. Pleasant service people. Got m More

by snowflake05301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
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