997 Reviews of Brattleboro Subaru - Service Center
Thank you Nate I did not have an appointment when I walked in, but remembered I needed to have service done. Nate not only fit me in within an hour for service, he h I did not have an appointment when I walked in, but remembered I needed to have service done. Nate not only fit me in within an hour for service, he helped me determine which service work I needed AND found a coupon for me to use which saved me $40. I was very happy when Nate returned after being gone for a while. With him there I know I will get amazing service and he works hard to keep the cost down. Please give him a raise! More
great service and friendly staff Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and Convenience and honesty and dependability. Terrific customer service lounge. Could use more magazines /variety and more than one bathroom...staff and customers have to share and the wait for the bathroom can be lengthy. More
recent service I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. I scheduled an appointment using the online service. I specified that I needed the 36,000 mile service and I selected the latest appointment, 4:30. When I arrived I was told that it wasn't possible to have that service done, as it requires two hours. Fortunately, they were able to squeeze in part of the service - the oil change and tire rotation. I appreciated how quickly they completed that work. They were helpful and fast. But the fact that I have to now schedule another appointment, and that I showed up expecting something that turned out to be impossible, was a bit frustrating. The system should be changed so that this time conflict doesn't happen, or at least I should have been notified prior to arriving that the time needed for the work required me to select an earlier time slot. More
Comprehensive explanations and friendly manner. 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear 90,000 mile Service. Nate went over the service and explained everything clearly. Pointed out some areas that would need service next time due to wear. More
Superior service. Everything was excellent. Everything was excellent. Prompt, courteous people, excellent techs, and right on schedule. This is a superior dealership which I would recommend t Everything was excellent. Prompt, courteous people, excellent techs, and right on schedule. This is a superior dealership which I would recommend to anyone. Nice work!!!! More
Best service Bought both my Subaru’s from Brattleboro and they have 120,000 and 60,000 now and running great Dave Seledinck in service is amazing and love working Bought both my Subaru’s from Brattleboro and they have 120,000 and 60,000 now and running great Dave Seledinck in service is amazing and love working with him. More
Rude service advisor Dave at the service desk spoke to my wife in a very mean spirited manner. He also told us the car would be ready at "lunch time". To me that says 12:0 Dave at the service desk spoke to my wife in a very mean spirited manner. He also told us the car would be ready at "lunch time". To me that says 12:00 - 1:00. He stated later, in a very hostile manner, that it meant 12:30 - 4:00. And they were unable to fix the driver's window as we had requested. They had the car for 4 1/2 hours! Plus they did a specific service we had asked them not to do and charged us. More
Really good dealership! I have purchased two Outbacks from Brattleboro Subaru (2010 and 2017]. The buying process was relatively stress free, but it is mainly the service dep I have purchased two Outbacks from Brattleboro Subaru (2010 and 2017]. The buying process was relatively stress free, but it is mainly the service department that keeps me coming back. They do a good job and are very pleasant to work with. More
Always pleasant experience Subaru of Brattleboro really does a great job at ensuring what’s best for their customers. I’m always calling the service desk to schedule and appoint Subaru of Brattleboro really does a great job at ensuring what’s best for their customers. I’m always calling the service desk to schedule and appointment and they get me in so fast. The work is great and so aren’t the people! More
Everybody was very helpful There was a lot of work that had to done on the car but the people were helpful and timely in getting it done and getting me out of the dealership for There was a lot of work that had to done on the car but the people were helpful and timely in getting it done and getting me out of the dealership for another appointment that I had. More