Brattleboro Subaru - Service Center

WRX Service Thank you for helping maintain the top performance of my vehicle. My vehicle was brought in right away and returned as soon as the service was complet Thank you for helping maintain the top performance of my vehicle. My vehicle was brought in right away and returned as soon as the service was complete. My experience with my service underwriter is excellent all of the time. More

Oil change Had a lesson on the door locks ... thanks Dave !! He didn’t make me feel dumb !Can’t say I enjoy coming but it is pleasant as can be ! Had a lesson on the door locks ... thanks Dave !! He didn’t make me feel dumb !Can’t say I enjoy coming but it is pleasant as can be ! More

Excellent customer service I have a 6 year old Outback - an older car now, with about 127k miles, so it often needs a little extra TLC. It -- and I -- get it from this dealersh I have a 6 year old Outback - an older car now, with about 127k miles, so it often needs a little extra TLC. It -- and I -- get it from this dealership. I've had contact here with Nate at the service desk before and always find him focused, attentive, professional and easy to talk with. He explains well my options for service and/or repairs and is always good to work with. He goes over every item on the list, and he answers questions directly and informatively. Good Customer Service sells! I've always felt that Customer Service is an organization's secret weapon to gain more sales. -- if the customer gets to trust the individual they are dealing with, they are more likely to come back to buy another car when it's time. Nate Bernard, Rachel Hawkins , Dave & others at the Brattleboro Subaru Service Desk have always provided me with that kind of service, and this will be the dealership I come back to for a car when it's time. More

Friendly and helpful The service department provided excellent service for my 36K service and went over each item before and after. Completed when they said it would be. D The service department provided excellent service for my 36K service and went over each item before and after. Completed when they said it would be. Dave is very friendly and personable. More

Attentive and efficient My service agent listen to what I needed and provided excellent service. The department honored the quote for tires and installation. It was a good vi My service agent listen to what I needed and provided excellent service. The department honored the quote for tires and installation. It was a good visit. More

crosstrek service Friendly and helpful in deciding what service my Crosstrek needed. The work was done quickly and included a multi-point inspection that Nate reviewe Friendly and helpful in deciding what service my Crosstrek needed. The work was done quickly and included a multi-point inspection that Nate reviewed with me. More

Friendly, helpful, reliable Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, Tire change and alignment was efficiently done while I waited. Dependable service. They keep me safely on the road. I know it will be done correctly, More

Prompt, efficient and friendly I had an appointment for a 30k checkup plus state inspection for my 2016 Outback. All went smoothly and out earlier than expected. The service writers I had an appointment for a 30k checkup plus state inspection for my 2016 Outback. All went smoothly and out earlier than expected. The service writers got it quickly into the mechanics and those folks put me back on the road safely. I was briefed on the checkup results and no issues were found. Thanks! More

Not quite right My daughters car went in for a sticker, oil change and a bad rear wiper blade. I specified rear blade but the front ones were changed instead. Still h My daughters car went in for a sticker, oil change and a bad rear wiper blade. I specified rear blade but the front ones were changed instead. Still have a bad rear blade. More

Excellent Shane took good care of my vehicle and alerted me to a potential problem, which I was then able to rectify. Thorough inspection of my car, Thanks Shane took good care of my vehicle and alerted me to a potential problem, which I was then able to rectify. Thorough inspection of my car, Thanks More