Brattleboro Subaru - Service Center

purchased tires, had them put on and had an oil change This is my 3rd Subaru and my daughter's 2nd bought by this dealership. We have always been treated respectfully and the staff have always been very p This is my 3rd Subaru and my daughter's 2nd bought by this dealership. We have always been treated respectfully and the staff have always been very professional! I am extremely satisfied with the staff and highly recommend the dealership to others! More

Bad battery! My battery couldn't hold a charge. They squeezed me in and got my car fixed right up in no time! Everyone was really friendly even though they were cl My battery couldn't hold a charge. They squeezed me in and got my car fixed right up in no time! Everyone was really friendly even though they were clearly very busy. More

Prompt, courteous, and Professional I scheduled my routine 72,000 mile service. Brattleboro Subaru was ready when I arrived, my loaner was also ready. They were professional, prompt, c I scheduled my routine 72,000 mile service. Brattleboro Subaru was ready when I arrived, my loaner was also ready. They were professional, prompt, courteous and did everything they could to be sure I was satisfied. They even provided a free car wash!! More

Timely, professional service Good experience once again. I recommend this dealership to all my friends! I am especially impressed with Billy Boutilette, he is a pleasure to work w Good experience once again. I recommend this dealership to all my friends! I am especially impressed with Billy Boutilette, he is a pleasure to work with. No pressure, just good customer service. Same goes for Nizam Mushaba. More

30000 mile service Easy to make appointment. Efficient, friendly service staff. Good communication about service issues. Discovered problem with rear brakes that needed Easy to make appointment. Efficient, friendly service staff. Good communication about service issues. Discovered problem with rear brakes that needed service. Tires needed to be replaced. More

Thorough, professional, prompt My experience at Subaru was excellent. They are thorough, professional, prompt. I appreciate their work and am glad to have this dealership in Brattl My experience at Subaru was excellent. They are thorough, professional, prompt. I appreciate their work and am glad to have this dealership in Brattleboro to service my Subaru. Thanks. More

Always satisfied Bratt Subaru always does a good job. They are thorough and reliable. I’ve never felt pressured into any unnecessary repairs on my outback. I leave kno Bratt Subaru always does a good job. They are thorough and reliable. I’ve never felt pressured into any unnecessary repairs on my outback. I leave knowing my car is in good working order! More

WRX Service Thank you for helping maintain the top performance of my vehicle. My vehicle was brought in right away and returned as soon as the service was complet Thank you for helping maintain the top performance of my vehicle. My vehicle was brought in right away and returned as soon as the service was complete. My experience with my service underwriter is excellent all of the time. More

Oil change Had a lesson on the door locks ... thanks Dave !! He didn’t make me feel dumb !Can’t say I enjoy coming but it is pleasant as can be ! Had a lesson on the door locks ... thanks Dave !! He didn’t make me feel dumb !Can’t say I enjoy coming but it is pleasant as can be ! More

Excellent customer service I have a 6 year old Outback - an older car now, with about 127k miles, so it often needs a little extra TLC. It -- and I -- get it from this dealersh I have a 6 year old Outback - an older car now, with about 127k miles, so it often needs a little extra TLC. It -- and I -- get it from this dealership. I've had contact here with Nate at the service desk before and always find him focused, attentive, professional and easy to talk with. He explains well my options for service and/or repairs and is always good to work with. He goes over every item on the list, and he answers questions directly and informatively. Good Customer Service sells! I've always felt that Customer Service is an organization's secret weapon to gain more sales. -- if the customer gets to trust the individual they are dealing with, they are more likely to come back to buy another car when it's time. Nate Bernard, Rachel Hawkins , Dave & others at the Brattleboro Subaru Service Desk have always provided me with that kind of service, and this will be the dealership I come back to for a car when it's time. More