
Brattleboro CDJR
Brattleboro, VT
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Working with Trinity and Bob was nothing short of easy and painless! They really went out of their way to help me, explained everything, answered all questions I had, and truly put me at ease. I’ll reco and painless! They really went out of their way to help me, explained everything, answered all questions I had, and truly put me at ease. I’ll recommend these guys to everyone I know without a second thought! More
Cameron was so pleasant to deal with. I was so concerned going in to this store after my experience in another town. But I’m so glad I did! Cameron is super laid back and no pressure. And the General Sal going in to this store after my experience in another town. But I’m so glad I did! Cameron is super laid back and no pressure. And the General Sales Manager was quick to come out and answer any questions I had before agreeing to purchase. Give these guys a shot, you won’t regret it! More
This dealership is fantastic at scamming people. The salesman wouldn't give me the price of the vehicles, claiming they "go by monthly payment amount" when helping you choose a car. The guy basically to salesman wouldn't give me the price of the vehicles, claiming they "go by monthly payment amount" when helping you choose a car. The guy basically told me he would sell me any car I wanted and didn't really consider what I could afford. I chose a 2016 Chevy Trax, purchased in August of 2019. They sold me an extended warranty when the factory warranty hadn't expired yet. I checked the website when I got home as I didn't have cell service at the dealership and found the listing for my car was still up and the price listed was almost $2000 less than what the selling price on my paperwork is. That doesn't include all of the taxes and fees, I'm talking the literal sales price, the one they wouldn't give me. The salesman left me a voicemail the next day begging me to send more customers his way, which seemed a bit unprofessional to me. Some of the trim flew off on I-91 after less than a week of owning the car, and they put up a fight when we asked them to replace it. And to top it off, I took the car in for a recall a few months after purchase, I think December or January, and didn't get it back for almost a week. They had advance notice we were bringing it in, but took at least 2 days to order the part because they planned on just welding it. The part was so damaged that luckily they couldn't do that, but it made me question the extensive inspection they claim they do on all used cars that come in. I like my car, but if I'd know I wanted to buy a Trax then I would've gone to Dillon's Chevrolet. More
Worst experience we have ever had. Spent three hours working out a deal. When it came to to finance we told them we would be using our local bank. At this point the arrogant cocky finance manager gave working out a deal. When it came to to finance we told them we would be using our local bank. At this point the arrogant cocky finance manager gave us his attitude. When we told him we weren’t interested we were then told they would not sell us the vehicle if we didn’t finance through them. Told sakes manager that was extortion and against the law. At this point we were told to leave the dealership. Would never spend a dime in this dealership. Will be contacting Ram corporate. More
When I first went to this dealership I thought they would be OK but after you make a purchase they are done serving you I had an issue getting my new truck registered something to do with the title an would be OK but after you make a purchase they are done serving you I had an issue getting my new truck registered something to do with the title and had asked if they could give me a loaner vehicle until the problem was resolved and they said no so I can't drive the truck until they get the title information to my insurance company any way I would nor recommend doing any business with this dealership there service sucks,and if you try and call to talk to anyone they just ignore your call. P.S. I will say the sales rep I had (Curtis) did try to help. , but upper management told him that they would not do anything for me. More
Worked with Ethan and Bob to buy my new Jeep. Experience here was absolutely incredible. They pulled through on everything they said they would, and even got things done I thought would be impossible. Hap here was absolutely incredible. They pulled through on everything they said they would, and even got things done I thought would be impossible. Happily sending all friends and family to these guys! More
Unreliable service with poor customer service skills. Management in this company is severely compromised and lacks integrity. If you conduct service here you should anticipate being on your own when you Management in this company is severely compromised and lacks integrity. If you conduct service here you should anticipate being on your own when you encounter problems. More
Purchased a 2020 Jeep Compass Limited and I could not be more pleased with the dealership. I was in and out in less than an hour! The sales team had a very good understanding of what I was looking for and h more pleased with the dealership. I was in and out in less than an hour! The sales team had a very good understanding of what I was looking for and helped me every step of the way! More
Best car buying experience of my life. Cole Was a very knowledgeable salesman. The business department was professional courteous and quick with their responses. I will never buy a car anywhere else. knowledgeable salesman. The business department was professional courteous and quick with their responses. I will never buy a car anywhere else. More