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Branhaven Jeep Chrysler Dodge Ram - Service Center

Branford, CT

5.0
111 Reviews

111 Reviews of Branhaven Jeep Chrysler Dodge Ram - Service Center

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January 27, 2017

Fixed right the 1st time! I just picked up my 2016 Grand Cherokee High Altitude from the service department today and I am very happy. After taking delivery of my GC in October More

by jetgli15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Iacono
December 13, 2016

Bad management/ownership I first bought a Jeep Wrangler, brand new 2012, from Ryan Larson, which was a great car. Never a problem. I traded that in after a year due to gas an More

by zboston83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Lavallee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Larson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hall
Jan 03, 2017 -

Branhaven Jeep Chrysler Dodge Ram responded

Dear customer, I am saddened to hear that you are not satisfied with the purchase of your Dodge Dart. I am also concerned over the fact that I or anyone else has not replied to you. Unfortunately through this website it does not allow me to see your name in order for me to research your vehicle history. If you can private message me I would be more than happy to help you and quite possibly get you out of your car. I pride myself on resolving customer issues so I find it strange that I or anyone else here would not get back to you. I would have advised you to go through the buyback process and would have helped you with that personally. Please reach back out to me so we can resolve this. Sincerely, Robert Lavallee

December 01, 2016

Review Bryce was so helping when it came to picking out my truck . She took time and effort to help me figure out what type of truck I wanted and she also wa More

by Rogelio Teniza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Finlayson
November 21, 2016

Bryce was amazing! She helped me out with all my needs and was awesome to work with. Kept in touch and made the process that much easier! More

by gt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Finlayson
February 09, 2016

Fair Service I absolutely love my certified used vehicle from BranHaven but when orginally purchased last year there was a major issue with the vehicle that was mi More

by overkill123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
October 28, 2015

Just so frustrating We bought our car from Branhaven and purchased a service plan that included oil changes so that's why we have continued to go back again and again. E More

by lzbthf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
June 09, 2015

jeep issues Let me just say the sales people are wonderful. Bill is always a delight to talk to and always has time for us. Your service department on the other h More

by maverick1956
Recommend Dealer
No
Employees Worked With
April 17, 2015

Above and beyond I put a review on when I first purchased my 2014 RAM 1500 Eco Diesel and as I mentioned I usually do not take the time or effort to write reviews. I h More

by Mongi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Duncan Brodie
November 07, 2014

Branhaven Chrysler Jeep Dodge Ram Service Department I have been a Jeep customer of Branhaven since 2008 and own three Jeeps, all purchased there. I always take my cars back to be serviced. When I bring More

by Carolbonzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Iacono
July 01, 2014

oil cahnge I took my 2014 grand Cherokee for an oil change, I waited from 12:20pm to 3:30 pm then they told me the car not going to be done unless if I left my c More

by belalbasatna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i dont know
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