Branhaven Jeep Chrysler Dodge Ram - Service Center
Branford, CT
111 Reviews of Branhaven Jeep Chrysler Dodge Ram - Service Center
First oil change on my new Jeep Compass - Joe was very professional and friendly. Emilio gave me a ride to my work and back to pick up my Jeep when it was ready. Emilio was very professional and friendl professional and friendly. Emilio gave me a ride to my work and back to pick up my Jeep when it was ready. Emilio was very professional and friendly as well. It was very convenient to have a ride provided. thank you More
I am writing this on behalf of the quality of work and professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has alw professionalism of Joe Platt. Joe is truly an OUTSTANDING service provider! I have dealt with Joe on more than 4 different occasions and he has always gone above and beyond my expectations. He always keeps me informed of the status of my vehicle and explains all the services with great knowledge and expertise. It is my pleasure to write this for Joe and I hope he receives the proper recognition he deserves!!! Dr Jim Pucci More
Mr. Platt was very friendly and courteous,he had supper knowledge of his job and speaks well of his assoiates and the service department. My auto was repaired in a timely manner and the payment was what I knowledge of his job and speaks well of his assoiates and the service department. My auto was repaired in a timely manner and the payment was what I expected to pay. I would highly recommend any body to visit this facility. More
from check in to check out overall experience was A+ joe platt explained causes and how to corrct problem.this is the reason I only have my vehicle serviced at a dealership factory trained mechanics factory platt explained causes and how to corrct problem.this is the reason I only have my vehicle serviced at a dealership factory trained mechanics factory parts trained service writers WHY go anywhere else! More
Joe Platt, Chaz, and the rest of the service team have been really remarkable. I bought this used car through CarMax and that was a mistake. The vehicle has had alot of issues and if I had to guess, it ha been really remarkable. I bought this used car through CarMax and that was a mistake. The vehicle has had alot of issues and if I had to guess, it has been taken back for warranty service on 15 different occasions. The issues run the gamut--but suffice it to say I'm extremely happy we purchased the aftermarket warranty/service package. Joe is one xxxx of a nice guy. He is very clear and concise in his communications. He lets a person process the information because he is so succinct and then asks if there are any questions--and then he refers back to what he originally stated. He is one of these "problem solver" types of people where he wraps his head around an issue and takes personal responsibility for the car and it's passengers--in this case--my wife, and two children. I am currently in a 2011 leased jeep patriot from another dealer in Connecticut, (not the Chrysler under extended warranty) and I intend to return to Branhaven to buy my new car--very soon. All because of the integrity and humanity I was shown by Joe Platt and Branhaven. Thanks guys. More
The Jeep Wrangler wouldn't start during this cold spell. Got it to Branhaven who checked it out and replaced it. Everyone I dealt with there was helpful, courteous, and efficient. Joe Platt was just great. Got it to Branhaven who checked it out and replaced it. Everyone I dealt with there was helpful, courteous, and efficient. Joe Platt was just great. More
I just purchased our pacifica 2007 and it needed to be checked out since the engine lite went on...called first an talked with Joe Platt...what a pleasure he was so informing and attentive to my questions checked out since the engine lite went on...called first an talked with Joe Platt...what a pleasure he was so informing and attentive to my questions..we had the car in the next day and the service was top notch...i will continue to use Joe Platt for all my needs...I did stop at the the madison chrysler first...they were the worst to talk too and deal with..so glad I called branhaven and found Joe and all the associates there...I will tell everyone about this dealership. More
THE SERVICE MAN JOE PLATT WAS VERY PROFESSIONAL AND CURTIOUS DID'NT MIND TAKEING THE TIME TO LISTEN AND AFTER SERVICE TO EXPLAIN WHAT WAS DONE TO ASSURE YOU THAT EVERYTHING WAS TAKEN CARE OF AND IF THE CURTIOUS DID'NT MIND TAKEING THE TIME TO LISTEN AND AFTER SERVICE TO EXPLAIN WHAT WAS DONE TO ASSURE YOU THAT EVERYTHING WAS TAKEN CARE OF AND IF THER WAS ANY QUESTION More
They were nice and very helpful. Listened to our needs and accommadated. we are very happy with the car. We would recommend this dealership to other people. and accommadated. we are very happy with the car. We would recommend this dealership to other people. More
The service department at Branhaven is absolutely fantastic....believe me, after several recent negative experiences with other CT Chrysler dealers (I'm looking at you, Greenwich), I was ready to giv fantastic....believe me, after several recent negative experiences with other CT Chrysler dealers (I'm looking at you, Greenwich), I was ready to give up on Chrysler as a brand altogether....and that would have been sad, since my last 3 cars have been 3 PT Cruisers.... But a simple visit to Branhaven Service department changed my mind completely....My PT Cruiser just turned 100,000, an I needed a PowerTrain inspection to keep my warranty going...not only the folks at Branhaven were incredibly accommodating when I scheduled and re-scheduled my visit multiple times for work issues, they also showed up early (before 8:00 AM!!!) so that I could make it in time to my office.... They completed the job quickly and for free, offered a complimentary vehicle inspection and found 2 small issues that they were able to correct on the fly and for a very reasonable price...after my previous experience with another dealer, I had to pinch myself...Joe Platt was simply great! Finally, they were able to refer me to their associated Auto Body Shop, where Frank was able to give me a quick and reasonable quote for some body work that I had delayed for years... ....and with all this, I was at my desk by 9:30 AM...unbelievable. More