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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
1,621 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed.
Robert Lavallee
Dealer President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,621 reviews
October 05, 2025
I purchased a total of three vehicles was thinking about buying a fourth, but that may all change with a simple trip to the service department. I brought my ram 1500 to get a 21 point inspection of the truc buying a fourth, but that may all change with a simple trip to the service department. I brought my ram 1500 to get a 21 point inspection of the truck because my wife was going to be using the truck in Georgia while visiting my daughter. The service writer Sam called me and told me there was a number of things wrong with the truck we needed to get the radiator , upper control arm, sway bar links and the rear pinion seal all replaced. We agreed to do so over $3000 worth of work done. We scheduled another appointment to get backing plates done to resolve a parking brake issue. The next day we picked it up. Over the weekend we started to hear a loud noise coming from the back of the truck. I called the service department and asked them to see if they could find out where the noise was coming from. The following day my wife went there where a mechanic rode with her. They agreed the sound was coming from the rear differential where they just did the rear pinion seal. Sam the service writer and the mechanic told my wife the truck will be fine. I had my mechanic from my company I work for ride in the truck with me after I heard a banging noise coming from the back of the truck. He informed me it’s coming from the rear differential. He inspected it and found that the differential fluid was quart low. I called Branhaven and spoke to the service manager who informed me that they didn’t want to add any because they didn’t want to charge me twice because they would have to replace the fluid after the backing plates. That is issue number one. The second is on the way down to Georgia we started to hear a rattling noise coming from the middle of the truck and then what sounded like an exhaust leak. The next morning after arriving to our daughters I inspected the exhaust clamp lost a bolt and the other three where extremely rusted where they where almost nothing left to them. I had to fly back home and had my wife bring the truck to a repair shop where they charged us close to $400 to replace two bolts. I called and spoke to the service manager again and after emailing him pictures of the bolts he said you most likely only have an exhaust leak, and it’s cause because we live in the north. That’s all find and dandy but that should have been seen during my initial visit. Not to mention exhaust fumes cause carbon monoxide which is very dangerous. I may just start bringing my bussiness to Milford dodge and jeep for now on if they don’t rectify and make this right. More
by Chris
September 09, 2025
Fast and easy salesman’s Rocco was excellent we had some good laughs will come back for wife’s car good laughs will come back for wife’s car More
by Jean
Employees Worked With
July 18, 2025
By far the most stress free car experience in my entire life. Anthony Janiszcak was amazing to work with. As a woman I appreciate that he spoke directly to me and not anyone else I brought for support. He life. Anthony Janiszcak was amazing to work with. As a woman I appreciate that he spoke directly to me and not anyone else I brought for support. He is a true professional, no creepy sales tactics, never felt pressured only supported. He truly listens to customers needs. Came in with the goal of driving home in my new Jeep Wrangler and in 3 1/2 hrs, including test drive I drove home with this beauty!!!! Thank you everyone. I love my Jeep. More
by Jlwooley16
July 04, 2025
Branhaven service Department is amazing! Friendly, knowledgeable staff. Always go out of the way for their customers. Friendly, knowledgeable staff. Always go out of the way for their customers. More
by Mana
June 21, 2025
Sam and his service team are exceptional. I appreciate their great customer service I’ve received for many years. I appreciate their great customer service I’ve received for many years. More
by SkierG69
June 17, 2025
Matthew is the best. Very knowledgeable and committed to helping you find the right vehicle. Very knowledgeable and committed to helping you find the right vehicle. More
by MemaCT
June 12, 2025
I bought vehicles from Branhaven and I continue to have my vehicle serviced by Branhaven. They’re a great dealership. Great employees it’s easy to make an appointment. I recently had an issue with my truck my vehicle serviced by Branhaven. They’re a great dealership. Great employees it’s easy to make an appointment. I recently had an issue with my truck. They got it in right away and took the time to thoroughly check the vehicle out great job. More
by Mjk
Employees Worked With
Other Employees :
My service advisor. Sam is great always willing to help out.
May 06, 2025
Fantastic dealership fantastic people. Honest to goodness honest the goodness honest. And Melanie oh my goodness Melanie is exceptional. I'm not only bought a car from her I would buy a h Honest to goodness honest the goodness honest. And Melanie oh my goodness Melanie is exceptional. I'm not only bought a car from her I would buy a house from this lady. She is outstanding.. More
by Jazzharmonica
