Brandon Tomes Volkswagen of McKinney

Dave Snow was an excellent sales person. He made our experience comfortable and easy. I would recommend him for anyone wanting to buy a volkswagon. experience comfortable and easy. I would recommend him for anyone wanting to buy a volkswagon. More

Went in for 40k miles service and to attempt to resolve some other issues with the car which were caused by the free 30k mile service which included a tire rotation but not an alignment :( The 40k ser some other issues with the car which were caused by the free 30k mile service which included a tire rotation but not an alignment :( The 40k service was a tad bit on the expensive side, but seeing as how the first three came with the car, it seemed justified. Plus, Dmitriy made me feel like I got a terrific overall bargain with the additional purchase of some new tires. Dmitriy went above and beyond the call of quality customer service and was extremely friendly. The dealership even hooked me up with a ride home and picked me up when the car was ready, and I live a good 20 minutes away! This was very helpful with a newborn baby at home. More

After deciding on what kind of car to buy we decided to visit a few dealerships. Joshua was quick to greet us and very helpful. He took us on a test drive and was very knowledgable. He was not high pres visit a few dealerships. Joshua was quick to greet us and very helpful. He took us on a test drive and was very knowledgable. He was not high pressure but was able to get his message across that they would love to help us buy a new car. The 2nd phase of the process I worked with Bobby via email. He was very helpful and patient with me while I did my dodilagence on what to pay for my new car. I work a lot, so this process drug out for a few days. He did just the right amount of follow up so I knew he was interested but not to pushy. Combine both of those positive experiences and that added up to a sell for Volkswagen of Mckinney. Happy customer, Kevin Foley Foley Pools More

I began shopping for a new Golf TDI on the internet. Peregrin responded to my inquiries immediately and answered all my follow up questions. I went in for the test drive after we had talked on the phon Peregrin responded to my inquiries immediately and answered all my follow up questions. I went in for the test drive after we had talked on the phone and he had the car ready and gave a thorough description of the features of the Golf TDI. I returned the next day for another test drive along with my wife and Peregrin was ready even though it was a busy Saturday. He worked with us to get the deal done that afternoon and after a painless process with Joe we were done. Doug took care of delivery - explaining all the features of the radio/bluetooth/etc. - after the car was tinted and we're really enjoying the car. I recommend that you visit McKinney VW and give them a chance to win your business. More

We are especially pleased with service advisor Dmitriy Finkler. He took a very last call from me in the afternoon, and was willing to stay hours past the time he should have been off work. Not only was Finkler. He took a very last call from me in the afternoon, and was willing to stay hours past the time he should have been off work. Not only was he able to fit in the tires I called about, but he found me a better deal (saving me 50%). Additionally, when I told him I noticed the window sticker and an oil change was needed, he kept the mechanics after hours to do this rather than have me come back at another time. Service like this is virtually impossible to find in any industry these days. I will happily continue to take my car to this dealership for service. More

Dave provided a very good customer service for my Passat 2012. I contacted him by phone and exchanged several emails for a week before I went to the dealership. I traded my older Passat and initial trade-in 2012. I contacted him by phone and exchanged several emails for a week before I went to the dealership. I traded my older Passat and initial trade-in value came lower than my expectation but I told Dave the trade-in price I was expecting and he matched the number. I was out within 3 hours with my new Passat. I will go back in the next 2 days to have my window tinting done. I had a good experience I will recommend him to my family and friends. More

Friendly and very hard working. He stayed late until we could come over after work and test drive the car we wanted. He worked hard to get us the deal we needed to buy the car. could come over after work and test drive the car we wanted. He worked hard to get us the deal we needed to buy the car. More

I recently hit a pot hole that ruined my rim and blew out my tire on my 2011 Jetta. I called Gene May and he was able to get me an appointment that day and took care of everything without any hesititation o my tire on my 2011 Jetta. I called Gene May and he was able to get me an appointment that day and took care of everything without any hesititation or questions. Gene knew what I needed and was able to fix everything that day. I enjoy going to my service appointments at the Mckinney Boardwalk Volkswagon just because Gene is such a wonderful, outgoing service representative. We always have great conversations and is such a joy to deal with. I will continue to own a Volkswagon as long as I get to deal with Gene. Thanks for such great service Gene May!!! More

Brandon Hill delivers excellent service to my TDI Wagon on a regular basis. Even if I drop in unannounced, he fits my car in for service. Even if I just need a tire checked or a key fob programmed, Brandon on a regular basis. Even if I drop in unannounced, he fits my car in for service. Even if I just need a tire checked or a key fob programmed, Brandon gets the job done in a quality way. Patty Lovell More

Great efficient service! Customer friendly and works hard to meet the customer's needs the vehicle the customer is looking for. Very knowledgeable of vehicles on lot which really was impressive! Very hard to meet the customer's needs the vehicle the customer is looking for. Very knowledgeable of vehicles on lot which really was impressive! Very enthusiastic and patient while working with us. More