Brandon Tomes Volkswagen of McKinney

We did not plan on buying our new car at the time we visited McKinney VW on Saturday, 5/12/12. Willy Castillo was so knowledgeable, professional and genuine that we did purchase our beautiful new 2013 visited McKinney VW on Saturday, 5/12/12. Willy Castillo was so knowledgeable, professional and genuine that we did purchase our beautiful new 2013 CC from him. The CC was our optimum choice but like everyone we are trying to watch our budget and drove a Jetta and Passat as well. Willy explained the advantages of the CC so well that it just simply made sense for us and our needs to get our dream car. Willy helped identify some of the features we need for best driving, such as the xenon headlights, safety features and not to mention the great ride! Another selling point is that Willy stayed with us and negotiated for us with sales management, we weren't turned over to someone else to do the financial part like most dealerships. This helped build credibility and allowed us to see Willy work for us where it's critically important-financing. He again proved his knowledge and ability to speak on our behalf. We did meet with Finance but only after the price was set, we also weren't pushed to buy all of the options like at other dealerships. McKinney VW is part of the Boardwalk group which will allow us to get our service done at the Richardson location as we live closer to Richardson than McKinney. Another great selling point for us that Willy pointed out. Lastly, Willy is a kind, fun man, and don't we all like to buy from people we like? Basically, go see Willy Castillo for your new car! Muchas gracias Willy! lila & Matt Williams Garland, TX More

Working good at this time. Hope It last a while. Brandon, I thank you for what you did for me. Hope I don't have to be there in the near future Brandon, I thank you for what you did for me. Hope I don't have to be there in the near future More

We recently bought a Passat from Volkswagen McKinney and couldn't be happier with the car or the dealership. Josh was so friendly and put no pressure on us. He worked with us over several days, answering a couldn't be happier with the car or the dealership. Josh was so friendly and put no pressure on us. He worked with us over several days, answering all our questions and helping in any way. He seemed to really care that we got what we wanted. The dealership is very nice and everyone was friendly. I would recommend Volkswagen McKinney and specifically Josh Seale. More

The experience that I had was very good in buying my new Passat. There was no long or drawn out haggling over price, options or financing! Everyone that I encountered was very friendly and professional! Passat. There was no long or drawn out haggling over price, options or financing! Everyone that I encountered was very friendly and professional! More

They provide great customer service and good descriptions of service being done. I just wish the price wasn't so high. I will continue to get my Passat serviced here. of service being done. I just wish the price wasn't so high. I will continue to get my Passat serviced here. More

When the dealership first open, I was not happy with one of the service advisor, and even though I live in McKinney, I took my car to boardwalk in Richardson instead in McKinney because of the service. Then of the service advisor, and even though I live in McKinney, I took my car to boardwalk in Richardson instead in McKinney because of the service. Then one day I decided to give McKinney one more chance, and I had Gene as my advisor, and everything was great since then. More

Was very impressed with Chris. Unlike a lot of dealerships were the sales people hawk you to death, this salesman (Chris Schafer) came across as not only very genuine, but extremely helpful, consi dealerships were the sales people hawk you to death, this salesman (Chris Schafer) came across as not only very genuine, but extremely helpful, considerate, and caring. He was very 'upfront'and didn't try to talk over you. Was a good listener who responded to what we conveyed our needs were. I was impressed because I came in late, the last day of the month; I knew he was tired, yet he spend considerable time with my wife and I, making us feel very comfortable about our purchase, and taking the time (above and beyond)to answer all our questions. I have even called him several days after the sale and asked him some questions, to which he seemed very concerned to help and answer. In closing, my wife told me of all the sales people over all the years we have dealt with, she said Chris Schafer was the best. We would ask for him again if he still is there several years from now should we return and be in the market for another Volkswagen. Sincerely, John Garrott More

Working with Dave was a real pleasure. He did not pressure us and was extremely knowledgeable about the car we were buying answering all of our questions. When he found that McKinney VW did not have pressure us and was extremely knowledgeable about the car we were buying answering all of our questions. When he found that McKinney VW did not have the particular model we wanted, he searched and found exactly what we wanted delivering the car in a couple of days. He was also very courteous and friendly. We would very highly recommend Dave and McKinney VW. More