Brandon Tomes Volkswagen of McKinney

I highly recommend McKinney VW if your VW needs to be repaired or serviced. I've known Steve Mulholland for years, and he's always provided great customer service, and I've experienced the same from Gen repaired or serviced. I've known Steve Mulholland for years, and he's always provided great customer service, and I've experienced the same from Gene May. They have provided customer service which goes beyond what is required. More

Finally a GREAT car buying experience! Went to Nissan next door and was so annoyed with their games that I decided to NEVER buy a Nissan. Am very happy with my decision to purchase a new 2012 Jetta SE! next door and was so annoyed with their games that I decided to NEVER buy a Nissan. Am very happy with my decision to purchase a new 2012 Jetta SE! No games on price, I told them what I found on the internet and was willing to pay and they agreed on the price and did not play any games with me. Financing was surprisingly the same way. Went over the options as they are required but didn't waste hours of my time doing so. Didn't pressure me into buying things I didn't want or need. Very impressed with both the car and the level of service I received. Bobby Owens was excellent to work with and took great care of me! It truly was an excellent experience! Thanks again McKinney VW and Bobby! More

Great Dealership. I appreciate the fact that the sales personnel are trained on the complete vehicle and go over the features. The dealership is always clean and comfortable. personnel are trained on the complete vehicle and go over the features. The dealership is always clean and comfortable. More

Our experience on 5/22/2012 was a very good one. Josh is kind, friendly and most of all genuine and honest. He is a pleasure to do business with and has a great sense of humor. This is our 3rd VW to purchas kind, friendly and most of all genuine and honest. He is a pleasure to do business with and has a great sense of humor. This is our 3rd VW to purchase over a span of 10 years and Josh and the staff at McKinney Volkswagen have come in first, hands down and treat customers right. I would encourage any customer to visit them and they will get a friendly welcome and a great deal at this dealership. Thanks again to all of you for your kindness and help. Jan, Madison and Louie Torres More

My wife and I purchased our first Volkswagon this past month and had a great experience working with Bobby and the team at McKinney Volkswagon. Bobby was very friendly and patient showing us all the feat month and had a great experience working with Bobby and the team at McKinney Volkswagon. Bobby was very friendly and patient showing us all the features without feeling pushed into purchase. We also found the sale process to be extremely hassle-free and fair. We would highly recommend to our friends and family. More

We had a great car buying experience. Everything was done in a timely manner, and we did not have to spend all evening at the dealership. I love my new Passat. done in a timely manner, and we did not have to spend all evening at the dealership. I love my new Passat. More

Dmitriy was very knowledgable and helpful from our first contact via phone. He was of great assistance as I had just purchaced the car and needed to really review its status of upkeep. He has a passion abou contact via phone. He was of great assistance as I had just purchaced the car and needed to really review its status of upkeep. He has a passion about these cars that really improves the customer experience. The service bay was nice and clean, I also had a good experience with your parts department, and was happy to see that they had the air filters on hand for my Phaeton. I've visited your dealership before and was impressed with the level of care you take with new car customers. My daughter's mom is looking for a gently used Tiguan and we plan to visit your dealership soon! I think the review form you use with it's required registration skews results. I would think that only persons like myself (very happy) or persons unlike myself (very grumpy) would take the time to do the additonal peice of registering. Cutting you out from a lot of data in the middle. More

After deciding to purchase a 2012 Golf, I started shopping online for the perfect one and found it at McKinney Volkwagen. A prompt reply to my email inquiry from Jeff French was welcoming and very he shopping online for the perfect one and found it at McKinney Volkwagen. A prompt reply to my email inquiry from Jeff French was welcoming and very helpful, never pushy. Several emails were traded during the week, and we got together to seal the deal. The dealership's friendly and efficient staff made the whole car-buying process a joy! In a matter of hours, I drove away in my dream car (purchased at a great price), and looking forward to my already scheduled first service appointment. I would confidently recommend McKinney Volkswagen to anyone! More

We did not plan on buying our new car at the time we visited McKinney VW on Saturday, 5/12/12. Willy Castillo was so knowledgeable, professional and genuine that we did purchase our beautiful new 2013 visited McKinney VW on Saturday, 5/12/12. Willy Castillo was so knowledgeable, professional and genuine that we did purchase our beautiful new 2013 CC from him. The CC was our optimum choice but like everyone we are trying to watch our budget and drove a Jetta and Passat as well. Willy explained the advantages of the CC so well that it just simply made sense for us and our needs to get our dream car. Willy helped identify some of the features we need for best driving, such as the xenon headlights, safety features and not to mention the great ride! Another selling point is that Willy stayed with us and negotiated for us with sales management, we weren't turned over to someone else to do the financial part like most dealerships. This helped build credibility and allowed us to see Willy work for us where it's critically important-financing. He again proved his knowledge and ability to speak on our behalf. We did meet with Finance but only after the price was set, we also weren't pushed to buy all of the options like at other dealerships. McKinney VW is part of the Boardwalk group which will allow us to get our service done at the Richardson location as we live closer to Richardson than McKinney. Another great selling point for us that Willy pointed out. Lastly, Willy is a kind, fun man, and don't we all like to buy from people we like? Basically, go see Willy Castillo for your new car! Muchas gracias Willy! lila & Matt Williams Garland, TX More