Brandon Tomes Volkswagen of McKinney

On Saturday my wife and I spent the morning test driving a Honda, a Toyota and a Mazda as my plan was to buy a Mazda. We were just passing by your dealership and I missed the turning to go on to US75, so we a Honda, a Toyota and a Mazda as my plan was to buy a Mazda. We were just passing by your dealership and I missed the turning to go on to US75, so we thought might as well test drive a Golf. We were initially looking at a 2011 GOLF GTI on display at your dealership but were really interested in a 4 door Golf, that’s when we met Perry. We had not considered buying a VW GOLF as they are relatively pricy and then the added servicing costs. After test driving the 2011 GOLF GTI, Perry convinced us to test drive a new GOLF and explained the 0% deals that you were doing with 3 Year 36,000 mile warrant including cost of all servicing for that period. He spent his precious time explaining and showing us different models of GOLF in your dealership. We test drove at least two cars and he went through the spec of each one with us, he is very knowledgeable and easy to work with compared to other Car salesman I have had to deal with in the past. I was very close to buying a MAZDA 3 and was on my way there when I missed the turning to go on to US75. I was being pestered by their salesman even when I was talking with Perry. He made sure that I didn’t leave your dealership without the car keys. The negotiations for the right price on the car with him was painless and he made sure we were comfortable on the deal. On the Finance side Susan handled our contract professionally and with great finesse, thank you. More

Awesome!!!! He is a great salesperson. Very honest. Straight forward. The experience was exceptional. He provided a quick response to all of our questions and needs. We would highly recommend Dave S Straight forward. The experience was exceptional. He provided a quick response to all of our questions and needs. We would highly recommend Dave Snow. More

I have found this dealership to be friendly and efficient. The work is thorough, correct, and timely. It is a little pricey, but I expected that when I bought a VW. I trust this dealership, and efficient. The work is thorough, correct, and timely. It is a little pricey, but I expected that when I bought a VW. I trust this dealership, and have not comsidered looking for a cheaper non-VW service. More

Willy was very friendly with good knowledge about the cars as well as the whole detailed process in sales. I worked with him several months ago, and I had to go back once again because he is someone I cars as well as the whole detailed process in sales. I worked with him several months ago, and I had to go back once again because he is someone I can trust and depend on. More

Jeff and the entire staff were amazing. Jeff had the car ready for us to look at when we got there. Pricing and finance was very fast and uncomplicated. ready for us to look at when we got there. Pricing and finance was very fast and uncomplicated. More

This was the easiest car purchase I have ever made. Joe was professional and was assisting in training Andrew. Both were excellent. The finance portion was the easiest process ever also. Time in and out was professional and was assisting in training Andrew. Both were excellent. The finance portion was the easiest process ever also. Time in and out was half at other dealers and I had purchased another vehicle recently to compare. I would highly recommend this dealership and Joe and Andrew in particular but the dealership style and philosophy starts at the top and it is excellent. More

Willy Castillo was wonderful & made my first car purchase simple & easy!!!! Would definitely recommend all my family and friends to go see Willy if they're in the market for a new VW. purchase simple & easy!!!! Would definitely recommend all my family and friends to go see Willy if they're in the market for a new VW. More

After several weeks of shopping for my new car I decided on the EOS then I went to 4 other VW dealerships where I did not feel like I was respected as a person or a customer. Willy, recieved me with the to on the EOS then I went to 4 other VW dealerships where I did not feel like I was respected as a person or a customer. Willy, recieved me with the total expectation that he would meet my needs and that he did. He was eager and listened to what I wanted. He did a search to find exactly what I wanted, when that was not found we looked at the one on the lot. Unlike my previous experiences, Willy was able to educate on the features of this car. And the car had enough gas for a real test drive (previous dealerships had a 5 mile range on the gas gage). Willy made this experience pleasant, exciting and fairly quick. It was well worth the drive from Dallas to McKinney for this level of customer service!! More

My first visit. I was there for scheduled maintenance. Everything went very smooth and I was very satisfied with my service. Victor drove us to a shopping area to wait at my request. When my car was read Everything went very smooth and I was very satisfied with my service. Victor drove us to a shopping area to wait at my request. When my car was ready, they called and sent a car to pick me up. More

I have purchased at lot of cars over the years but I have never met a salesman as knowledgeable about the cars in inventory as Dave Snow. I found Dave to be a vast wealth of knowledge and very easy to work never met a salesman as knowledgeable about the cars in inventory as Dave Snow. I found Dave to be a vast wealth of knowledge and very easy to work with. I was very impressed with his experience and energy level. If you are in the market for a new or used car, you owe it to yourself to visit with Dave. I also found the leadership team at McKinney Volkswagen to be exceptional. Mike Cannon is one of the senior leaders at the dealership and I am confident that you will not find a more honest sales leader in the car business. I found Mike to be engaged throughout the sales process and it was evident that he supported both his staff and clients in a way that made buying a car easy and a good experience. Customer service is clearly a high priority to the management staff at McKinney Volkswagen. I am confident I will be doing more business with this dealership and it’s team in the future. Regards, Wayne Scalf More