Brandon Tomes Volkswagen of McKinney

A friend who recently purchased a car from Willy brought me in. Willy was very nice. Not being familiar at all with a volkswagon, the only thing I would have done different is look at the car better. I w me in. Willy was very nice. Not being familiar at all with a volkswagon, the only thing I would have done different is look at the car better. I was told that this car had everything, it was fully loaded. When I got on the street I went to open my sunroof but there wasn't one. I went to program my seats and that wasn't there. A couple more things as well but overall I like the car. More

Best car buying experience ever! The Jetta is the first Volkswagen I have ever owned and I love it MORE than any of the Mercedes cars I have owned. I love the way it drives, I love the inside, I love the Volkswagen I have ever owned and I love it MORE than any of the Mercedes cars I have owned. I love the way it drives, I love the inside, I love the gas mileage and I loved my salesman, Willie!!! Willie was so knowledgeable, helpful, and fun to work with. I have NEVER been excited about dealing with anyone at a car dealership, as I have had one too many bad experiences. Willie completely changed my attitude. Buying a car doesn't have to feel like your going into 'battle'. I felt like Willie was working with me to find the right 'fit' and really listened to what I needed, rather than just trying to make a sale. I will be a customer for life! My next car will be the CC!! Thank you so much for such a great experience! Teri Rex More

The overall experience was great from start to finish. I actually found the car I wanted at a different dealership and drove over 100 miles to McKinney to buy the same car. One of the motivating factors was actually found the car I wanted at a different dealership and drove over 100 miles to McKinney to buy the same car. One of the motivating factors was obviously a lower price, but the McKinney Volkswagen team also brought more to the table in other crucial areas. McKinney Volkswagen far surpassed the original dealer that I worked with in areas such as transparency with the numbers, professionalism, and attention to my needs as a customer. Perhaps the most notable difference was the sales team didn't use gimics or high pressure sales tactics to get the deal done. More

I went to the dealership just to look around. Willy showed up and he showed me some cars. He has good customer service. He sold me my first car. I would recommend any one to him. showed up and he showed me some cars. He has good customer service. He sold me my first car. I would recommend any one to him. More

Great experience! Dave went above and beyond the call of duty. I bought a USED car, not a new one. There was a bit of vibration which turned out to be the carrier bearing. They fixed it, free of charge, an duty. I bought a USED car, not a new one. There was a bit of vibration which turned out to be the carrier bearing. They fixed it, free of charge, and gave me a new Turbo Beetle to drive around for that week! I live in Oklahoma City, so they offered to bring my car to me, 300 miles, and exchange for the bug when the work was done. Unbelievable service. Highly recommend! More

We went to Boardwalk VW of McKinney after receiving poor sales support from Volvo of Dallas. Roger was new to the VW dealership but had worked for another dealer for many years. While his knowledge of VW' sales support from Volvo of Dallas. Roger was new to the VW dealership but had worked for another dealer for many years. While his knowledge of VW's was new, he came across as a very experienced and professional sales person. Since he was new to VW Roger was not able to answer all of our questions. In each case he did follow up with someone who could answer our questions and we felt like we were able to get clear, concise information. Roger was accommodating to our schedule and was willing to stay late to hand the car over to us in person. He made sure to introduce us to someone in the service department before purchasing the car. VW of McKinney had someone walk us through all of our car's features at the time of handover. This gentlemen was very thorough and we feel that we have a very good understanding of what each feature is, and how to use it. More

My husband and I were very pleased with our experience at Mckinney VW. Bobby and Tony were friendly and did not pressure us at all. Susan was very helpful with the financing. We love the car. Mckinney VW. Bobby and Tony were friendly and did not pressure us at all. Susan was very helpful with the financing. We love the car. More

Pery Guillen was awesome! He is very friendly and pleasant. He gave me all the options before I picked the right VW car. He is very knowledgeable on the VW cars that are available to me. The VW deale pleasant. He gave me all the options before I picked the right VW car. He is very knowledgeable on the VW cars that are available to me. The VW dealership building is nice and clean. I like their service center and almost all the people in the dealership are friendly esp. the lady in front desk who offered help as soon as we got in the door. There is coffee, but I just wished there are some snacks while you wait. I also wished there is wifi and available computer while you wait for your car. I also appreciated their follow up after I purchased a VW 2012Jetta. Pery and another lady from VW dealership gave me a call and checked my purchase if everything is OK. I also received emails from them checking my purchase and offering help if I need them. More

We went to the dealership just to look around but when Willy came out to talk to us we were really impressed with the customer service he provided to us. We noticed that he has a good knowledge about the Willy came out to talk to us we were really impressed with the customer service he provided to us. We noticed that he has a good knowledge about the vehicle and he showed the exact car I was looking for, so it was a great experince and the pricing was very reasonable. More

For no real reason, I have never been inclined to purchase a Volkswagen vehicle in past years. However, within the last four months I have purchased two 2012 Volkswagen vehicles. In June 2012, my w purchase a Volkswagen vehicle in past years. However, within the last four months I have purchased two 2012 Volkswagen vehicles. In June 2012, my wife purchased a 2012 Volkswagen Eos and we could not have been happier with the sales experience at McKinney Volkswagen and/or the Eos convertible, which we consider an engineering marvel. In September 2012, I became ready to purchase a new vehicle. The only brand I considered was Volkswagen and the only dealership I considered was McKinney Volkswagen. After doing my research and needing a family friendly sedan, I chose the 2012 Volkswagen Passat. I work overseas and reached out to Mr. Dave Snow, our previous sales person, via email to assist me with this purchase. After a few email exchanges, Mr. Snow located the perfect 2012 Volkswagen Passat for me and we quickly agreed on the terms of the sale. Knowing I would not be able to take immediate delivery of the vehicle, Mr. Snow took the initiative to segregate the vehicle for me from the dealership's inventory and hold it for me until I arrived back in the United States. That sign of trust by Mr. Snow just confirmed what I already knew about McKinney Volkswagen that customer satisfaction is their highest priority. It was a great feeling to finally arrive at McKinney Volkswagen a few days later and see my vehicle sitting outside the front door ready for delivery. Mr. Snow, being efficient as usual, made sure majority of the legwork was accomplished by email and had the business office poised for my arrival to complete the sale. It was a totally seamless process from start to finish! My 2012 Volkswagen Passat has certainly exceeded all of my expectations and I have never enjoyed a new vehicle as much as I have this one. It is really difficult to find the right words to truly articulate what a great buying experience this was for me. Mr. Snow is the consummate sales professional and is an excellent ambassador for Volkswagen in general and more specifically McKinney Volkswagen. The highest compliment I can give to McKinney Volkswagen, beginning with Mr. Snow, is everyone to a person at this dealership genuinely appears to like their job(s) and it shows. Further, true customer satisfaction is not just a slogan or some cheap car dealership gimmick but is truly ingrained in the business culture of McKinney Volkswagen. More