Brandon Tomes Volkswagen of McKinney

I took my vehicle in for routine maintenance and an issue with my radio playing my aux device when hooked up. The staff was very friendly and completed my service on time as promised. with my radio playing my aux device when hooked up. The staff was very friendly and completed my service on time as promised. More

I just simply put in a request for more information on a vehicle I had seen online and within a matter of minutes, Brenda called and we set a date for me to come in and get a test drive. without anytime she vehicle I had seen online and within a matter of minutes, Brenda called and we set a date for me to come in and get a test drive. without anytime she had my car ready to go with all the preferences I was looking for. just from those couple hours of talking and learning more about the vehicle, I was set on purchasing that day just by how comfortable Brenda made me feel about this deal. it in turn took a couple days but it was worth it. Brenda was always so friendly and kept me up to date and handling all my paperwork with great detail and explaining everything I needed to know for a first time buyer. by the time my paperwork came to Susan it was so beyond simple. she knows her job very well and it showed, she had my paperwork finished with ease and informed me perfectly about every document. I left there ecstatic on buying my first car, and I owe it all to Brenda and Susan, for making my first car buying experience truly memorable. I believe they are a true asset to this dealership and I hope to plan my next purchases with Brenda again and I strongly would recommend her. More

I am 100% Satisified with my experience, I came in for an Oil Change and walked out with a brand new 2013 VW CC. This is my 4th VW purchase and Willy Castillo was one of the best salesmen I have encountered Oil Change and walked out with a brand new 2013 VW CC. This is my 4th VW purchase and Willy Castillo was one of the best salesmen I have encountered. More

I had been to the toyota dealer next door to your dealership. Onthe Phone I was told they had repos selling at wholesale prices 100% financed with bad credit. This was a myth to bait and switch. Wh dealership. Onthe Phone I was told they had repos selling at wholesale prices 100% financed with bad credit. This was a myth to bait and switch. When the salesman couldnt close me they sent two high pressure managers,these guys were insulting and downright disrespectful. Then (Thank God) I called your dealership and got Willie. Before I even came in he found the exact car I wanted at the right price. and did not do a bait and switch once I arrived at the dealership. I would say Willie Castillo Be at the head of the class as far as far as sales people in this business. Susan was very nice polite lady and I am sure she could explain the additional services very well. I was in a hurry and didnt get to hear about everything. More

After choosing the particular vehicle we wanted online, we decided to go with VW of McKinney. This was the best experience we've ever had with a car dealership. Perry took the time to let us decide on ex we decided to go with VW of McKinney. This was the best experience we've ever had with a car dealership. Perry took the time to let us decide on exactly which color of vehicle we wanted without being pushy. Once the vehicle was picked the finance options were discussed and we were in and out. We are completely satisfied with this dealership and its professionalism and in conjuction with that we were thoroughly impressed with Perry Guillen. We will be recommending this dealership in the future! More

Alex was very pateine taking time to understand what was important to me and my wife. He knows the cars he sells. He made our car buying experience easy. important to me and my wife. He knows the cars he sells. He made our car buying experience easy. More

We are an older couple that takes a lot of patience to deal with. Willy took his time and was careful to explain everything we asked about. Jeff was brought in to support Willy's answers. They took a g deal with. Willy took his time and was careful to explain everything we asked about. Jeff was brought in to support Willy's answers. They took a great deal of time with us and it was obvious that they wanted us to be completely satisfied with our purchase. Brandon was checking out our former automobile the whole time, as we requested, to see what needed to be done to it and had a complete report for us in a short time. The facility was spotless and had everthing that we could ask for to make a wait a comfortable experience. More

Walked in and was immediately greeted by two employees. All my questions answered honestly with no pressure. The service manager was fantastic and my sales advisor Dave Snow was great. All my questions answered honestly with no pressure. The service manager was fantastic and my sales advisor Dave Snow was great. More

I had a really great experience! It was my first time buying a car and Willy helped me find exactly what I wanted! Willy is the best.. Everyone else was very nice and helpful too! buying a car and Willy helped me find exactly what I wanted! Willy is the best.. Everyone else was very nice and helpful too! More

Excellent experience with David Snow- very knowledgeable, courteous, and spends as much time as necessary explaining and working with you on all the bells and whistles on my new Passat courteous, and spends as much time as necessary explaining and working with you on all the bells and whistles on my new Passat More