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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

January 11, 2013

My wife and I had a great experience at McKinney Volkswagen. Things were fast, friendly and efficient. We receive too dollar for our trade and a great discount on our Beetle. More

by jimandlisasullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had another great experience with our dealership! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Beetle Convertible 60's Edition! Douglas Lucas Customer Relations Manager McKinney Volkswagen

January 10, 2013

It has been ten years since my last car purchase, and I was not looking forward to "negotiating" another purchase. Though it took me a little while to find the right car, as soon as I saw the GTI, I knew More

by MelanieBynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2013 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear we exceeded your expectations! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new GTI! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 31, 2012

Dave was a fantastic sales rep with extensive knowledge of the vehicles we were looking at. He was an integral part of the process in deciding what we needed as a family. I would highly recommend McKinne More

by krdixon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had such a wonderful purchase experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Jetta SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 28, 2012

This was the best car sales man i have seen in my life. Whenever you would need a new car just go to him. God Bless him i wish many more years with volkswagen. More

by avdo75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Volkswagen! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 28, 2012

The only thing that I did not like it was that it took like 4 hours to do the numbers and when we startes signing there were mistakes! More

by cfb2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. I do apologize for the time required in your car purchase. We try to minimize the time required, but some sales require more time than others due to the number of considerations involved (obtaining necessary paperwork, contacting lenders, trading for a desired vehicle, etc.). But, we can always work harder at being more efficient with our time. Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Tiguan SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 28, 2012

This is our second car to buy a car from Willy. We also have recommend him to a friend who bought a car from him. Willy provided us with a great buying experience. More

by jmtovar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willy Castillo
Dec 28, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had another great purchase experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 25, 2012

Brenda was very nice and very knowledgeable. She went out of her way to make us feel welcome and to find us the perfect car. She never made us feel as if we were wasting her time or that she had better thin More

by Carol Lively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Brenda Rhode and the rest of us at McKinney Volkswagen. We are pleased to hear you had such a positive purchase experience! Do not hesitate to contact Brenda, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new CC Sport! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 21, 2012

This has been by far the best car buying experience yet! Willy Castillo was friendly, professional, and was quick to answer all of my questions & concerns. He didn't use any pressure tactics and he let me t More

by ncaseiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Johnson
Dec 26, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Willy Castillo and the rest of us at McKinney Volkswagen. We are pleased to hear you had another great experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Jetta S! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 21, 2012

I have been driving Toyotas for the past 15 years. I always liked the way the VW's I had owned in the past handled. I stopped in the dealership just to check them out before I went to Toyota. I was re More

by Driipi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had a great experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Passat SE! Douglas Lucas Customer Relations Manager McKinney Volkswagen

December 20, 2012

Dave was extremely helpful and really worked hard to make sure we were comfortable with our purchase. He was friendly and his service was not only awesome but very fast for us as well. He also is very good a More

by anne84howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Snow
Dec 26, 2012 -

Brandon Tomes Volkswagen of McKinney responded

I want to thank you for putting your confidence in Dave Snow and the rest of us at McKinney Volkswagen. We are pleased to hear you had a comfortable experience! Do not hesitate to contact Dave, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new CC Lux! Douglas Lucas Customer Relations Manager McKinney Volkswagen

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