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Brandon Tomes Volkswagen of McKinney
McKinney, TX
1,347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,347 reviews
January 25, 2013
It was a very good car buying experience. Willy was great to work with and even came on on his day off to take care of our business. Above and beyond the call of duty. to work with and even came on on his day off to take care of our business. Above and beyond the call of duty. More
by campsfour
Employees Worked With
Willy
January 25, 2013
I showed up at 8:30...they close at 9:00. I needed to inspect and test drive the vehicle I was interested in and also needed my trade in appraised. Dave had the truck ready for a test drive and was all inspect and test drive the vehicle I was interested in and also needed my trade in appraised. Dave had the truck ready for a test drive and was all over my trade in. The trade in was valued fairly and the truck was already priced well, so we moved to complete the transaction. Dave was literally running back and forth to pull the paperwork together but was very thoughtful and deliberate when explaining that paperwork. In other words, he never made me feel rushed. We completed the deal well after closing but I never got the impression that Dave was rushing me out so he could go home. I had been searching for a vehicle for several months and had my share of interaction with car salesmen. Dave was/is a true professional, which based on my experience is the exception. I'd be happy to send referrals his way. More
by kevinmcbride
January 24, 2013
Tomi was very attentive to my service needs. He kept me up to date on everything going on with my service visit. I will definitely continue to visit McKinney VW for my service needs. up to date on everything going on with my service visit. I will definitely continue to visit McKinney VW for my service needs. More
by myR32
Employees Worked With
Tomi Nguyen
January 23, 2013
I called the dealership and asked for the Service Dept. After a little confusion I was switched to service, phone rang several times then went to voice mail. I left my name, phone number and a message tha After a little confusion I was switched to service, phone rang several times then went to voice mail. I left my name, phone number and a message that I would like to schedule for maintenance. I never got a call back. So I stopped in later that day on my way home from Dallas. At that time I was greeted promptly, and my 40k service routine was performed while I waited, including a car wash. Before leaving, I asked about getting my inspection sticker renewed, since it was due by month end, and was told that was not possible due to the dealership changing hands. Overall, my experience was not very good. I have to go somewhere else to get my inspection, plus no call back as requested! I bought the car at this dealership, but I will be looking around for a better place for service. More
by 757piolet
Employees Worked With
Tomi Nguyen
January 21, 2013
Bobby Owens and Sophia Sund helped greatly and made the new car buying a fantastic experience. Both Bobby and Sophia took great care in meeting our needs and providing a no-hassle, friendly experience. The new car buying a fantastic experience. Both Bobby and Sophia took great care in meeting our needs and providing a no-hassle, friendly experience. The entire staff was very helpful. Subsquently, during the first service Sohia took special efforts and arranged for a loaner car. I will definitely recommended this location for your new car buying. Best Regards. More
by Din C
Employees Worked With
Bobby Owens
January 16, 2013
Willy Castillo was a fantastic help. He took great care in meeting our needs and providing a no-hassle, friendly experience. The entire staff was very helpful. I have already recommended this location to s in meeting our needs and providing a no-hassle, friendly experience. The entire staff was very helpful. I have already recommended this location to several people. Thank you! More
by jonathanwithaj
January 15, 2013
Willy was the best car salesman i have ever worked with. He was honest (which is rare in the car business). He gave me the best price and the exact trade in amount over the phone and before I stepped foot i He was honest (which is rare in the car business). He gave me the best price and the exact trade in amount over the phone and before I stepped foot in the dealership. Thank you Willie, You are improving the image of used car salesmans More
by chehabi
January 14, 2013
Would highly recommend McKinney VW for your next ride! Their selection, friendly staff, and convenient location were all reasons why we chose to purchase a new vehicle there. Their selection, friendly staff, and convenient location were all reasons why we chose to purchase a new vehicle there. More
by vwowner2
Employees Worked With
Susan Johnson
January 13, 2013
Brenda went above and beyond in courtesy, assistance, and professionalism. She was helpful, never pushy, and genuinely concerned for my satisfaction. Thank you very much. professionalism. She was helpful, never pushy, and genuinely concerned for my satisfaction. Thank you very much. More
by sheilagooch
Employees Worked With
brenda
January 11, 2013
Willy Was an outstanding car salesman. He helped me through every step of the process. He even went above and beyond to make sure I knew the ends outs of the vehicle I was purchasing. Great Guy! through every step of the process. He even went above and beyond to make sure I knew the ends outs of the vehicle I was purchasing. Great Guy! More
by kcyrus34
