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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

January 02, 2015

Volkswagen # 11 (yes, that is a commitment) Willy Castillo is a rare prince among car salesmen. He will(y) become your friend and you will(y) want to return and do business here. Excellent custo More

by Mcontatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Johnson
Jan 05, 2015 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for taking the time to leave a review! We are glad Willy was able to take care of you during your purchase experience. We will make sure Willy and management sees your review! Stop back in for service soon and enjoy 10% off your service total! This is just our way of saying thanks! Enjoy your new car!

December 12, 2014

Buying power Thank you very much for the fast and friendly service . You made it easy to get a deal done. We will definitly will refer our friends and neighbors. A More

by otrevino3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for taking the time to review us! We look forward to serving your friends and neighbors! Stop back and see us soon and enjoy 10% off your service total! Just mention DealerRater to the service cashier! See you soon!

December 03, 2014

Like always this was a great experience. Yes ... like always. Because we have bought several cars here and always have been glad to have returned. We have gotten 5 car and when it is time to More

by Gerald Stieben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Gerald, thank you for taking the time to review RR VW! We are so thankful you chose RR VW! Willy is the man with the plan and we're glad he was able to help you! We will make sure Willy and management sees this review! When you stop by to see us next, mention DealerRater to the service cashier for 10% off your service total! Thanks again!

December 01, 2014

Excellent! I have never bought a car from a Volkswagon Dealer before but, the experience I had was amazing. I believe at this point that I will continue my futu More

by anerol20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for taking the time to review us! We are so thankful you chose RR VW! Willy is the man with the plan and we're glad he was able to help you! We will make sure Willy and management sees this review! When you stop by to see us next, mention DealerRater to the service cashier for 10% off your service total! Thanks again!

November 17, 2014

Best first experience I was very nervous about buying my first car I had heard the terrible stories about how car dealerships would attack me and make me spend more money t More

by randi.anderton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 17, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for the kind words, Randi! We are glad you are enjoying your new Jetta and are proud of your first experience here at RR VW! We hope you are loving your new car and stop back for service very soon! Mention DealerRater to the service cashier for 10% off your service total! Thanks again!

November 15, 2014

Expectations blown away I was expecting to come and receive the same car dealership deception and antics but what I got was honest people that work hard to provide amazing, h More

by CC_Lovingit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fabian
Nov 17, 2014 -

Brandon Tomes Volkswagen of McKinney responded

We love it when out customer expectations are blown away! We welcome you back anytime to experience that level of service over and over! Next time you need service done, mention DealerRater to the service cashier for 10% off your service total! We look forward to seeing you again soon!

November 10, 2014

Very Pleased with my purchase of my 2013 Volkswagon Passat From the intitial call with Willy Castillo I was very comfortatble with the transaction. Prior to my visit he had two cars selected with my price poin More

by Passat69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Willy is the man! We are so glad he was able to help you out! Enjoy your new car! Stop back and see us soon to enjoy 10% off your service total! Just mention DealerRater to the service cashier! Thanks again!

November 06, 2014

Great Experience This was my first car buying experince and all i have ever heard was nightmares about dealerships, but this was not the case. Willy Helped me with my More

by christopher.clement.988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Christopher, thank you for taking the time to leave us a review! We are so glad to put another VW on the road with a happy customer! Stop back by and see us for 10% off service! Just mention DealerRater to the service cashier! We look forward to taking care of you again soon!

November 03, 2014

Buying Car Made Easy! ncor73 We've been to different car dealers and this one is the best! Mr. Willie Castillo is very friendly and accommodating and with a great sense of More

by 86525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for taking the time to review us! We are so glad to have you as part of the Randall Reed family! Stop back and see us soon for 10% off your next service! Just mention DealerRater to the service cashier! Thanks again!

October 24, 2014

Easy new car purchase Willie Castillo and Greg Wells made this one of the easiest car buying experiences we've ever had. They understood our needs, found the car we wanted More

by Commodore78
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wells
Oct 26, 2014 -

Brandon Tomes Volkswagen of McKinney responded

Thank you for taking the time to review us! We're not shocked Willie and Greg took great care of you! Enjoy your new Beetle Convertible and stop back and see us soon for service! Mention DealerRater so the service cashier for 10% off your next service! See you soon!

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