Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.7
1,347 Reviews
Call Dealership (972) 632-2000
View Awards

3600 S Central Expy

McKinney, TX

75070

Directions

By Type

Showing 1,347 reviews

February 05, 2024

Excellent service and follow-through, both in the Sales department and in the Service department. More

by JONATHANKAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf, Haley Studer
Report | Print
Feb 06, 2024 -

Brandon Tomes Volkswagen of McKinney responded

JONATHANKAM, thank you for sharing kind words and noting excellent service and follow-through in sales and service! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

February 04, 2024

Had to drive to dealership as finance was not responsive on phone calls. Otherwise all the service was as expected. More

by mehdiaminrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Alex Franco, Saud Fuad, Cody Griffin, Shane Potts, Garrett Bortz, Zach French
Report | Print
Feb 04, 2024 -

Brandon Tomes Volkswagen of McKinney responded

mehdiaminrad, thank you for sharing 4-stars and constructive feedback regarding less than efficient phone assistance. We appreciate your feedback and endorsement. We look forward to serving you additionally in the future. Take care!

February 04, 2024

Everything was excellent and the process was quick and easy. Everybody was great and very nice More

by jeffery613.jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Lane Morgan
Report | Print
Feb 04, 2024 -

Brandon Tomes Volkswagen of McKinney responded

jeffery613.jm, thank you for sharing 5-stars! We're glad to hear our team provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 04, 2024

The worst experience I’ve ever had with financing. The finance person is practicing unethical practices. More

by mario.sr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keagan , Lane Morgan
Report | Print
Feb 13, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Mario, we are sorry to hear that your experience in finance was less than desirable. Our team has been working to find a matching contact under "Mario Vasquez" and unfortunately, we do not have a file that correlates so we may reference your information and reach out. Our General Sales Manger, Zach French wanted this direct contact information left behind so that you may reach him at your convenience to discuss the issues so we can see what we can do to make it right. You may reach Zach directly at zfrench@brandontomesvw.com or (972) 632-2001‬. Zach is anticipating your contact. Talk soon. Take care!

February 03, 2024

Devon was very supportive and helped us to choose our first car. Thank you! It was a pleasure More

by mirandochka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf, Devon Hasik
Report | Print
Feb 03, 2024 -

Brandon Tomes Volkswagen of McKinney responded

mirandochka, thank you for sharing 5-stars! We're glad to hear Devon is supportive and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 02, 2024

We had a smooth and quick experience at the dealership. Everyone was very friendly and I enjoyed it! More

by elliebailey31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter! Our salesman was amazing. 5 stars , Carlos Benavides, Lane Morgan
Report | Print
Feb 02, 2024 -

Brandon Tomes Volkswagen of McKinney responded

elliebailey31, thank you for sharing 5-stars and noting your experience with us in sales! We love hearing that everyone was friendly and that you enjoyed the experience. We appreciate your feedback and pleased to hear everything went smoothly. Let us know when we may serve you next. Thanks again!

February 02, 2024

Super easy process, quick and easy deal that was fair for everyone. Great communication and service. No pressure. More

by THEha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison Roney, Taylor Munden, Tj Ashraf
Report | Print
Feb 02, 2024 -

Brandon Tomes Volkswagen of McKinney responded

THEha, thank you for sharing 5-stars! We're happy to hear our team is communicative and provided an easy, quick process! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 02, 2024

Bobby was an MVP on my car deal worked very hard on getting me into my car and went above and beyond expectations. Carlos the finance guy I dealt with was great as well explaining all the details and a More

by jlsoccer0510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Bobby Heck, Carlos Benavides
Report | Print
Feb 03, 2024 -

Brandon Tomes Volkswagen of McKinney responded

jlsoccer0510, thanks for your 5-stars across the board and positive mention of working with Bobby and Carlos! We appreciate your business and look forward to serving you additionally next time! Take care!

February 01, 2024

Everyone did a great job and was very helpful. I love my new car. Thanks More

by Jeffrey.provo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Heck, Carlos Benavides, Devon Hasik
Report | Print
Feb 01, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Jeffrey.provo, thank you for sharing 5-stars! We're happy to hear our team is helpful and did a great job! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

February 01, 2024

Saud helped me because Josh had to be somewhere. Saud was patient and very nice. I was with Hendrick VW initially, but the person I was dealing with sounded as if I was an inconvenience. Saud, Josh, More

by modl75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The guys who washed my car. Thank you. , Saud Fuad, Josh Johnson, Lane Morgan
Report | Print
Feb 01, 2024 -

Brandon Tomes Volkswagen of McKinney responded

modl75, thank you for sharing 5-stars! We're happy to hear Saud, Josh and Lane provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

1
...
5
6
7
...
135