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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

January 25, 2018

Excellent service! I very much appreciate the service I received yesterday. Brandon is one of the best customer service reps I’ve encountered. Thank you so much! Saundr More

by Saundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hill
Jan 25, 2018 -

Brandon Tomes Volkswagen of McKinney responded

Saundra, thanks for the kind note! We're pleased you enjoyed your service experience with Brandon and we look forward to serving you again in the future!

January 25, 2018

Great car buying experience The team at McKinney VW went out of there way to locate the car I was searching for. Easy to deal with, all the time very responsive to questions and More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trea Gibson, James and John
Jan 26, 2018 -

Brandon Tomes Volkswagen of McKinney responded

Jeff, thanks for the kind note! We're pleased we could find the car you were looking for and we hope you enjoy your Volkswagen! Thanks again and have a great weekend!

January 10, 2018

Great service Stopped by on my way to Florida with a problem. They took me right away with friendly prompt and courteous service. Great people. Highly recommend the More

by Bill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 11, 2018 -

Brandon Tomes Volkswagen of McKinney responded

Bill1, thanks for the recommendation! We're pleased we could get you back on the road promptly and we look forward to assisting you again next time!

January 04, 2018

Great experience I’ve purchased my new 2018 Tiguan From Kate. She was great throughout the whole process. Super knowledgeable, patient and not at all pushy. Buying new More

by VWCzechChick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate McLain
Jan 05, 2018 -

Brandon Tomes Volkswagen of McKinney responded

VWCzechChick, thanks for stopping by to share a note regarding your recent purchase with Kate! We're so pleased the entire experience was 5-star and look forward to serving you again when it comers time for service! Thanks again and Happy New Year!

January 04, 2018

Awesome I’m very pleased with the service I had here at McKinney VW . The salesman was very informative in the car I. Was I interested in he had very good cus More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey lee, Tommy Irvin
Jan 05, 2018 -

Brandon Tomes Volkswagen of McKinney responded

Robbie, thanks for the kind mention of your recent experience with Tommy! We're pleased to hear the whole experience was 5-star and we look forward to serving you again soon! Thanks again and Happy New Year!

January 01, 2018

Best Dealership I had a problem with my car and the first place o took it to was here. Josh Clay helped me out so much. The staff was friendly and very helpful. I wil More

by Kat26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clay
Jan 02, 2018 -

Brandon Tomes Volkswagen of McKinney responded

Kat26, thanks for the opportunity to serve you! We're pleased to hear that Josh was able to assist you in a friendly and helpful manner! Thanks for the note and let us know when we can serve you again! Have an awesome 2018!

December 19, 2017

Okay, but always trying to upsell The service staff is always really good, but it is obvious that this is not a dealership you go to if you have a used care and just need to fix the ba More

by Wardst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 19, 2017 -

Brandon Tomes Volkswagen of McKinney responded

Wardst, we appreciate your note regarding your recent repairs. We agree that they should be done correctly the first time and we're sorry that you're having to make a return trip to the dealership. We're passing your note along to our management for review and would like to invite you to reach out to us at social@mckinneyvw.com in the future if you have any issues. Thanks again for your business and we look forward to earning the extra stars on your next visit!

December 19, 2017

Friendly staff! The staff at this dealership is always so friendly and inviting. I will always come see them for whatever I need for my 2014 Jetta. Truly an easy deal More

by Mclem1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clay
Dec 19, 2017 -

Brandon Tomes Volkswagen of McKinney responded

Mclem1055, thanks for the kind note! We're pleased we could have the opportunity of servicing your 2014 Jetta and we look forward to assisting you next time! Thanks again and happy holidays!

December 18, 2017

Service check I had a great experience. Everyone was so kind and explained everything so I could understand what they were telling me and as a women that means the More

by Katykidd@2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Haygood
Dec 19, 2017 -

Brandon Tomes Volkswagen of McKinney responded

Katykidd@2017, thanks for taking the time to stop by and let us know how we did. We sure appreciate the kind endorsement of Chris and look forward to assisting you on your next visit. Thanks for being a McKinney VW customer!

December 04, 2017

Service Dept is Great I've now been to McKinney VW for two services. First time was a for a cracking/popping and the second for my routine maintenance. Very pleased with th More

by VDubBabydoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris H
Dec 05, 2017 -

Brandon Tomes Volkswagen of McKinney responded

VDubBabydoll, thanks for the kind note! We're pleased you enjoyed your service experience with us and that we could get your Beetle back up to speed. Let us know if you need of any assistance in the future, we'll be here!

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