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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

August 25, 2023

Keegan was very helpful and easy to work with. Carlos was also good. The dealership management did a little too much back and forth in my opinion More

by SG
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keagen Smith, Carlos Benavides
Aug 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

SG, we appreciate your constructive feedback regarding working with us. We love hearing that Keegan was helpful and easy to work with and Carlos was good too! We appreciate your feedback regarding a bit too much back and forth. See you next time. Thanks again!

August 25, 2023

From the moment I walked in I told him what payment I wanted and what I was looking for also I told him I was trading in my paid off 2020 vehicle and he didn’t seem to think it was a problem More

by shelly.spraberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 12, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Shelly, we have been trying to locate a matching customer file under "Shelly Spraberry" and have not had success of locating a match. We’d like to go over your frustrations regarding your sales experience and ensure there is nothing still outstanding that we may resolve. You may reach out General Sales Manager, Zach French directly at zfrench@tomesautogroup.com or (972) 632-2001. Zach has read your feedback and available to discuss the experience. Talk soon. Best wishes.

August 23, 2023

Had a great experience at this dealership, being a car salesman in the past myself i know good car service and jacob gave that, appreciate everything they did for me and my wife. Would highly recommend to More

by Rswan28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Jacob Plumlee
Aug 23, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Rswan28, thank you for sharing 5-stars! We're glad to hear our team provided a great experience and earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 22, 2023

Great person to work with and a great deal struck! Will be coming back to Masen for any future car purchases. More

by taylorriburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masen Schneider
Aug 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Taylorriburg thank you for shopping with us and taking time to note your experience with Masen! We sure appreciate your endorsement and pleased to hear that you'll be back in the future! See you next time. Thanks again!

August 22, 2023

I found exactly what I was looking for coming into the dealership!! Mason was very helpful and professional and got me exactly what I was looking for. Definitely recommend More

by jones234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masen Schneider
Aug 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Jones234, thank you for shopping with us and taking time to note your experience with Masen! We love hearing he was professional and got you exactly what you were asking for. See you next time. Thanks again!

August 22, 2023

My car (truck) buying experience was truly exceptional. Marcos Puga was both knowledgeable and transparent. More

by aidapuga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Puga
Aug 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

aidapuga, thank you for sharing 5-stars! We're happy to hear Marcos Puga is knowledgeable and provided an exceptional experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 22, 2023

Jacob was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by Nathália Sousa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Tj Ashraf, Jacob Plumlee
Aug 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Nathália Sousa, thank you for sharing 5-stars! We're pleased to hear Jacob is great to work with and earned your recommendation! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!

August 21, 2023

If you’re in the market for a new vehicle, definitely go see Masen. The process was smooth all the way through. Thanks guys! More

by Michael Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Chase Windham, Taylor Munden, Masen Schneider, Carlos Benavides
Aug 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Michael, thank you for shopping with us and taking time to note your experience with Masen! We sure appreciate your endorsement and pleased to hear that the process was smooth all the way through. See you next time. Thanks again!

August 20, 2023

We received an email after asking a question in Chat. We told them up front we were going to wait until the end of the year but they still replied to every question we had (didn't blow us off). They we More

by DONANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts Dept. was very friendly., Taylor Munden, Melodie Uhley, Carlos Benavides
Aug 20, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DONANN, thank you for sharing 5-stars! We're pleased to hear Melodie is friendly and provided a great experience! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 18, 2023

Brandon Tomes has by far the best Car Dealership that I have ever been to! Not only is there a surplus of amazing cars to choose from, but the Team and environment is incredible. I leased a VW Atlas recent More

by KATHERINEGETTIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Munden, Preston House, Shane Potts
Aug 18, 2023 -

Brandon Tomes Volkswagen of McKinney responded

KATHERINEGETTIS, thank you for sharing 5-stars! We're happy to hear Preston, Taylor Munden, Shane Potts and the rest of our team set the standard for a dealership experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

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