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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

September 25, 2023

Lance Lovern is great to work with. He always stays in touch and lets me know what’s coming in and what I might like. More

by JulesM.Rios
Recommend Dealer
Yes
Employees Worked With
Lance Lovern
Sep 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

JulesM.Rios, thank you for sharing praise and noting that working with Lance was 5-star! We appreciate your endorsement and look forward to serving additionally when the opportunity arises. Thanks again!

September 25, 2023

Amazing environment with helpful staff! Saud was such a pleasure to work with and made the process so easy! More

by aymanfuad094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Taylor Munden, Tj Ashraf, Saud Fuad
Sep 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

aymanfuad094, thank you for sharing praise and noting that working with us was a 5-star experience! We appreciate your endorsement regarding our amazing environment and helpful staff. We look forward to serving additionally when the opportunity arises. Thanks again!

September 25, 2023

Haley has been great. I’ve come by the last two Saturdays to check out some options for a new truck, they don’t have anything quite yet but I look forward to being a long More

by Gsean8615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Studer
Sep 26, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Gsean8615, thank you for sharing praise and noting that working with Haley was a 5-star experience! We appreciate your endorsement. We look forward to serving additionally when the opportunity arises and finding you that perfect truck. Thanks again!

September 23, 2023

Marcos was very engaged, welcoming and attentive. I feel like they were willing to work a fair deal for us. Good values for my trade ins. More

by MACKYTEXAS75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Morgan, Marcos Puga
Sep 24, 2023 -

Brandon Tomes Volkswagen of McKinney responded

MACKYTEXAS75, thank you for sharing praise regarding working with Marcos! We appreciate your business and your feedback and hope you're enjoying the Jeep! Take care. Best wishes!

September 23, 2023

We had a great experience. The process was fast and easy. Every employee was helpful. More

by Christie
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Lane Morgan
Sep 24, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Christie, thanks for your positive feedback. We appreciate your 5-stars and noting you had a great experience. See you next time. Thanks again!

September 22, 2023

My salesman (Dominick) went above and beyond finding me my beautiful RED Chevy truck. As did your sales / finance person (Chase) my only complaint is that after the sale and delivery I emailed a request fo More

by BKATILANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dominick, Chase Windham
Sep 22, 2023 -

Brandon Tomes Volkswagen of McKinney responded

BKATILANO, thank you for sharing 5-stars! We're happy to hear Dominick and Chase went above and beyond for you! We apologize for the delay and have reached out to our team to ensure that they follow up with you shortly. We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 20, 2023

Great customer service! I would come back and recommend to friends and family. They were clear and concise and efficient. They explained everything about the deal and I was More

by wsteele645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saud Fuad
Sep 20, 2023 -

Brandon Tomes Volkswagen of McKinney responded

wsteele645, thank you for sharing praise and noting great customer service with Saud! We appreciate your endorsement and pleased to hear that everything was explained and that you are satisfied with your purchase. See you next time. Thanks again!

September 20, 2023

Leo was great. He has been very good in communicating the steps with us. He was also flexible with our schedule. He has also been very responsive even after we pick More

by Tarek Temraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Ayala
Sep 20, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Tarek, thank you for sharing 5-stars! We're happy to hear Leo is communicative and responsive! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 20, 2023

Our salesman was great but everyone else acts like they don’t know what’s going on. They will just try to tell you what want to hear without knowing anything about what’s going on. I love this dealership I More

by davallo1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bird
September 19, 2023

Bobby sold us our VW Atlas in April but every time we need him or do a check in with him he’s responsive, helpful, and caring. That really matters! It’s not a sell and move on mentality…but but an enduri More

by Gal Friday
Recommend Dealer
Yes
Employees Worked With
Bobby Heck, Carlos Benavides
Sep 19, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Gal, thanks for sharing 4-star praise. We appreciate your endorsement regarding working with Bobby! We love hearing he is responsive to your needs after the sale. We look forward to serving you additionally when the time comes. Thanks again!

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