Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Brandon Tomes Volkswagen of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.7
1,347 Reviews
Call Dealership (972) 632-2000
View Awards

3600 S Central Expy

McKinney, TX

75070

Directions

By Type

Showing 1,347 reviews

November 04, 2023

Rude behavior by finance person TJ and he tried to cheat us and it was overall a horrible experience. More

by MAILPARVEEN2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Preston House, Tj Ashraf
Report | Print
November 04, 2023

Been a customer for years and several vehicle purchases. Continue to use ther service department. More

by Mobillyala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Nov 05, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Mobillyala, thank you for sharing 5-star praise and noting awesome service on several different car purchases! We appreciate your kind feedback. Let us know when we may serve you additionally. Thanks again!

November 02, 2023

Lane was awesome he help me out and we’re very helpful and I woul definitely recommend everyone to go visit him. More

by GLADYSREDDEN45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masen Schneider, Lane Morgan
Report | Print
Nov 02, 2023 -

Brandon Tomes Volkswagen of McKinney responded

GLADYSREDDEN45, thank you for sharing 5-stars! We're happy to hear Lane is helpful and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 01, 2023

Love the car but salesman promises and keeping them doesn’t happen. First we were told we could swap rims from a different car on showroom floor then told we couldn’t after buying the car. So my husban More

by KRISSY.SUMMERVILLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Windham, Lance Lovern, Lane Morgan
Report | Print
November 01, 2023

The service was excellent. The process of buying a new car was smooth and stress free. More

by roslyn.delgado
Recommend Dealer
Yes
Employees Worked With
Leo Ayala
Report | Print
Nov 02, 2023 -

Brandon Tomes Volkswagen of McKinney responded

roslyn.delgado, thank you for noting excellent service. We love hearing our team worked together and provided a smooth experience. We appreciate your 5-stars! Let us know when we may serve you additionally. Thanks again!

October 31, 2023

Excellent customer service from the moment we walked in the door. Sales, parts, and service department staff were very helpful, knowledgeable, and welcoming. More

by texfamof5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parts department-all staff who answered the phone when I called., Josh Johnson, Jonathan Crooks
Report | Print
Oct 31, 2023 -

Brandon Tomes Volkswagen of McKinney responded

texfamof5, thank you for sharing 5-stars! We're pleased to hear our team is helpful, knowledgeable and welcoming! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 31, 2023

Masen was very helpful and patient in helping make sure I got into a car I loved. Thank you so much! More

by lindseyepowell99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunker, Preston House, Masen Schneider, Lane Morgan
Report | Print
Oct 31, 2023 -

Brandon Tomes Volkswagen of McKinney responded

lindseyepowerll99, thank you for sharing 5-stars! We're happy to hear Masen is helpful and patient! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 30, 2023

Dealership is 1 hour from my home and went to buy a 55k car did all the paperwork and was never told I could not drive it home cause it wasn’t ready until I did all the paperwork. More

by esantos
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex Franco
Report | Print
Oct 31, 2023 -

Brandon Tomes Volkswagen of McKinney responded

esantos, we first and foremost want to thank you for your business and your feedback. We apologize that the vehicle you purchased was not immediately available for delivery and we can empathize with your frustration in that regard. We understand that you have since taken delivery and we hope you are enjoying you new vehicle as much as you anticipated. We look forward to opportunities to earn the extra two stars on future engagements! Enjoy your new VW and let us know when we may provide greater assistance. Best wishes!

October 30, 2023

Great dealership! Good employees, very polite, professional and everything was done very fast. And what I really liked about this dealer is that they don’t sell you mo More

by dennis.kosov03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melodie Uhley
Report | Print
Oct 30, 2023 -

Brandon Tomes Volkswagen of McKinney responded

dennis, thank you for sharing 5-stars! We're happy to hear our team is polite and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 30, 2023

I just bought a car from Brandon Tomes and had a great experience. Masen Schneider helped to pick it and did a great job explaining the new technology in the car. I will definitely work with this dealersh More

by valentina2329
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Masen Schneider
Report | Print
Oct 31, 2023 -

Brandon Tomes Volkswagen of McKinney responded

valentina2329, thank you for sharing praise regarding your experience working with Masen in sales! We love hearing he was helpful in showing you all the technology. We appreciate your business and your note and we look forward to serving you additionally next time. Thanks again!

1
...
18
19
20
...
135