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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,347 Reviews

3600 S Central Expy

McKinney, TX

75070

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Showing 1,347 reviews

November 14, 2023

Melodie at Brandon Tomes VW is extraordinary. She was super sweet and was catering to my needs I will always come here for future purchases. More

by hborstmayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masen Schneider, Keagen Smith, Melodie Uhley, Miles Means, Haley Studer
Nov 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

hborstmayer, thank you for sharing 5-stars! We're glad to hear Melodie is extraordinary! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

November 14, 2023

John C. In service was wonderful. A definite 10 ! Very efficient, polite and a pleasure to work with. More

by FREEDOM17TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crooks
Nov 14, 2023 -

Brandon Tomes Volkswagen of McKinney responded

FREEDOM17TX, thank you for sharing 5-stars! We're glad to hear John C is efficient, polite and a pleasure to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

November 08, 2023

Very professional experiences I had at the dealership. I would recommend anyone to go there. More

by HALSEY36LARRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham
Nov 08, 2023 -

Brandon Tomes Volkswagen of McKinney responded

HALSEY36LARRY, thank you for sharing 5-stars! We're glad to hear our team is professional and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 07, 2023

I am so pleased with the service I received. Bobby went above and beyond to help me purchase my car. His friendly and caring approach made the process very easy for me. I definitely recommend hi More

by deborah_gobbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Heck
Nov 07, 2023 -

Brandon Tomes Volkswagen of McKinney responded

deborah_gobbi, thank you for sharing 5-stars and noting your experience working with Bobby in sales! We appreciate your endorsement regarding his friendly approach. Let us know when we may serve you next. Thanks again!

November 06, 2023

Decent experience, but expected much more from the dealership after this being the third vehicle purchased in the past 4 years. Always have shied away from the back and forth, and the "let me check w More

by BYRON.HENRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf
Nov 07, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Byron.Henry, thank you for sharing 4-stars and noting constructive feedback regarding the expeirence in sales. We appreciate your notes and will be passing them along to our leadership for review. Enjoy the new car an let us know when we may serve you next. Thanks again!

November 06, 2023

My saleswoman is always very friendly, she met all my expectations from the first time she contacted me. More

by Ernesto medina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melodie Uhley
Nov 06, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Ernesto, thank you for sharing 5-stars! We're happy to hear our team is friendly and met all your expectations! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 05, 2023

Sales rep (Masen was not sales rep) told us several things about the car that were not true. Extras that came on the car were actually not included in the package we ended up with. Ex. Sirius radio More

by DK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Haley Studer
Nov 06, 2023 -

Brandon Tomes Volkswagen of McKinney responded

DK, thank you for sharing constructive feedback regarding your experience with us. We appreciate your candid notes and want you to know we're passing your feedback along to our management for review. We look forward to serving you additionally when the time comes. We hope you are enjoying your new car. Take care and best wishes!

November 05, 2023

Mason was a solid salesman, I would hire him at my company! Great communication and support. More

by Andyohlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masen Schneider
Nov 06, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Andyohlin, thank you for sharing 5-stars and noting your experience with Masen! We appreciate your endorsement and we look forward to serving you additionally. Let us know when we may serve you next. Thanks again!

November 05, 2023

Miles was very professional & answered any questions we had. He followed up with us throughout the entire selection & review process. He even got a colleague Moe's to help us when he had to take care of an More

by Anglez311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe, Carlos Benavides, Miles Means, Lane Morgan
Nov 06, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Anglez311, thank you for sharing 5-stars and noting your experience with Miles, Moe and Carlos! We appreciate your endorsement and we look forward to serving you additionally. Let us know when we may serve you next. Best wishes!

November 04, 2023

Jacob was a pleasure to work with. And the other staff was as well. What I like best is Jacob was respectful and listened to our wants and made it work put. I would highly recommend hi More

by Pruitt1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Morgan, Jacob Plumlee
Nov 04, 2023 -

Brandon Tomes Volkswagen of McKinney responded

Pruitt1987, thank you for sharing 5-stars and noting your time with Jacob in sales! We're happy to see he provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Enjoy the new car! Thanks again.

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