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Brandon Tomes Volkswagen of McKinney
McKinney, TX
1,347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,347 reviews
March 13, 2011
The service department was very friendly and helpful. Peter Haley was a great service person. He helped me understand what needed to be fixed on my car and took care of the small issue. One person there Peter Haley was a great service person. He helped me understand what needed to be fixed on my car and took care of the small issue. One person there wan't as helpful and told me on the phone that I could basically only have my car worked on during the weekdays, which was inconvenient for me. Overall it was a good experience. Definitely 100 times better than the Boardwalk Volkswagen in Richardson. More
by catchrascal
Employees Worked With
Peter Haley
March 10, 2011
Boardwalk Volkswagen in McKinney, TX, is a superb dealership. I feel they deserve a top rating due to their excellent sales and service departments. Peter Haley is a superb service associate. He is k dealership. I feel they deserve a top rating due to their excellent sales and service departments. Peter Haley is a superb service associate. He is knowledgable, friendly, and willing to go out of his way to help. It is one of the best dealerships that I have ever been associated with. Would I recommend it to my friends -- YES!! Thanks for making my experience a great one. More
by pjbapr845
Employees Worked With
Peter Haley
March 09, 2011
Very good customer service. I had to wait for things to finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were finalize with my previous vehicle that was totaled out after an accident and they showed great patience till things were final and my wife and I were able to make the 6 hr. drive and close the deal. It takes that kind of customer service and a good deal for me to take a vacation day and drive that distance to make a purchase. We were very please with the experience. More
by Joysman08
Employees Worked With
Bobby Collins, Abraham (Finance), Bobby Owens
March 09, 2011
I initially came in for an oil change on my 2008 Passat, but was wanting to purchase a Jetta. I spoke with Marty and told him the things I was looking for. He found it right away and get me in for a test dr but was wanting to purchase a Jetta. I spoke with Marty and told him the things I was looking for. He found it right away and get me in for a test drive. I worked with Sam, Bobby and Marty and were all a great bunch of guys and really worked with me on where I was needing to be to purchase a vehicle. I then quickly worked with Abraham in financing and he was wonderful in explaining everything to me. I have to give a big kudos to Gene May in the service department who is always there to greet with a smile and is very considerate to your time. All in all the service I received at McKinney was wonderful and I always suggest the dealership to anyone looking to buy a new car. More
by jesbass
Employees Worked With
Bobby, Marty, Sam, Abraham, Gene May, Bobby Owens
March 09, 2011
Everyone was very professional and helpful. They made sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing th sure that I was being taken care of. I was sold before I ever got out of the parking lot. The features of the car were well explained. The thing that impressed me the most was the the cost of service during the first 36 months. (0 dollars) More
by royrohloff
Employees Worked With
Kevin Teller
March 07, 2011
This was my first time to purchase a new vehicle, and Willy made the experience very enjoyable. I was apprehensive about going to a dealership on my own, thinking the whole experience would be a bit over Willy made the experience very enjoyable. I was apprehensive about going to a dealership on my own, thinking the whole experience would be a bit overwhelming. He made it very comfortable, and I am very satisfied with my new car and my experience at VW. More
by ardudik
Employees Worked With
Willy Castillo
March 07, 2011
Outstanding customer service! I will recommend McKinney Volkswagen dealership to everyone that is buying a new car. I love my new 2011 jetta! Kevin Teller was so easy to work with and showed me everything Volkswagen dealership to everyone that is buying a new car. I love my new 2011 jetta! Kevin Teller was so easy to work with and showed me everything about the car with ease! It was a pleasure doing business with your entire team! Thank you! Allison DuPriest More
by adupriest
Employees Worked With
Kevin Teller
March 05, 2011
Willy is the friendliest and hardest working salesman! I had a very specific idea of what I wanted and the price I could afford, and Willy would not give up until I was satisfied. I highly recommend his se had a very specific idea of what I wanted and the price I could afford, and Willy would not give up until I was satisfied. I highly recommend his services, as well as those of the entire McKinney VW Boardwalk team. Thank you, Willy! More
by vdubKKB
Employees Worked With
Willy Castillo
March 04, 2011
I'm from Houston, Texas and I located my 2011 Jetta SEL in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. Aft in McKinney, Texas at Boardwalk VW. I was looking for a specific trim level and color and this dealership was the only one in Texas to have it. After locating the vehicle through their online inventory, I contacted Christopher Pearsall by phone to make arrangements to purchase the vehicle. Within an hour, we had agreed on the price and I flew to Dallas that afternoon to close the deal. I didn't arrive until well after the dealership had closed but both Chris and the finance manager stayed late to facilitate the transaction. The dealership was very clean and well-designed. Chris was one of the most pleasant salespeople I've dealt with and I would definitely seek him out for future vehicle purchases. This is my first VW and I am totally impressed with the quality and workmanship of the brand. More
by rbbcpa
Employees Worked With
Christopher Pearsall
March 04, 2011
We have now leased 2 cars from Mckinney Volkswagen and very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always ve very happy with service, sales and all departments. We were treated promptly, no hassle, and with respect. Never felt pushed into the sale, always very relaxed and never had that overbearing salesperson feel. We are very happy with the dealership and will continue to refer them to our customers and friends. More
by ccavallipizza
Employees Worked With
Bobby Ownes, Bobby Owens
