Brandon Tomes Volkswagen of McKinney
McKinney, TX
Filter Reviews by Keyword
By Type
Showing 1,347 reviews
Joe Luna is a really nice salesman. He is really personable and makes buying a car a real pleasure. The management at this dealership is top notch too, they make a customers needs priority number on personable and makes buying a car a real pleasure. The management at this dealership is top notch too, they make a customers needs priority number one. I would definitely consider coming back when I need a new car, to buy it at McKinney Volkswagen from Joe Luna. More
Service was great! Everyone was freindly. I can totally say I enjoyed my experience at Mckinney VW. The most outstanding part of this sale was buying a car, when my goal was not to buy a car. I can totall say I enjoyed my experience at Mckinney VW. The most outstanding part of this sale was buying a car, when my goal was not to buy a car. I can totally recommend anyone to Mckinney VW. Thanks Willie and staff. More
I believe that this was the car buying experience I ever experienced. Every aspect of the sale, financing, and after sale support was stellar. Definitely an A plus and intend to shop at McKinney VW again experienced. Every aspect of the sale, financing, and after sale support was stellar. Definitely an A plus and intend to shop at McKinney VW again and I will recommend the dealership to my friends. More
Very impressed by the sales approach of the sales consultant who is also very knowledgeable of the vehicles. It's a very nice and comfortable dealership. Will strongly recommend the dealership and sa consultant who is also very knowledgeable of the vehicles. It's a very nice and comfortable dealership. Will strongly recommend the dealership and sales consultant to family and friends who may be interested in a vehicle. More
Kevin was very friendly and helped me to decide on the right car. Buying a car from him was a very good experience and did not felt like "I've been had" like on the last 5 cars I bought. Price was r right car. Buying a car from him was a very good experience and did not felt like "I've been had" like on the last 5 cars I bought. Price was reasonable and the overall experience was great. H More
Every one was very professional and friendly, Mr. Castillo gave us time to check the car and ask as many questions we wanted, we came with a different option, but the car was sold, so they gave us a Castillo gave us time to check the car and ask as many questions we wanted, we came with a different option, but the car was sold, so they gave us a very nice alternative and try to match the price as close as possible. The process was very smooth and stress free. More
Peter Haley was wonderfully helpful in getting my car in at the last moment when I called saying I needed my air conditioner fixed while on a trip from San Antonio. My limited edition Beetle was fixed in a at the last moment when I called saying I needed my air conditioner fixed while on a trip from San Antonio. My limited edition Beetle was fixed in a more than a timely manner and returned to me clean. He was very helpful and I was very happy with the service, as usual! Thanks Peter! ~Cat Ginn, San Antonio More
Willy Castillo was an awesome VW rep. He was not a pushy salesperson, but instead he was very patient and informative. He gave us plenty of time to look for what we wanted, then he gave us many options to d salesperson, but instead he was very patient and informative. He gave us plenty of time to look for what we wanted, then he gave us many options to decide what vehicle was for us. He also made the process much less stressful, by putting a smile on our faces! John and Jeff are the management team that really runs the dealership. Without them, I think VW of McKinney would not be successful. Give it up to both of them to make things happen. VW corporate office needs to have more individuals like Willy, John and Jeff. More
The sales associate that I worked with, Bobby Owens, was wonderful! He was very helpful with finding the car that I wanted in the price range that I was willing to do. Even after the sale, he has answered q wonderful! He was very helpful with finding the car that I wanted in the price range that I was willing to do. Even after the sale, he has answered questions I've had. He took the time to show me how everything works on the Tiguan before I left the dealership. The finance employee, Joe Verhey, was nice but he added things to my paperwork that I was not aware of which made the price increase. I am new at purchasing a new car so it frustrated me that he would add things to the paperwork without asking or explaining to me my options. It was told in a way that the extra warrenties and fees were not an option. I had to return to the dealership to have new paperwork done to take off opptional fees. Over all, my experience with Boardwalk McKinney Volkswagen was good especially dealing with my sales associate. I have told several people to go to McKinney VW if they are looking for a new car! More
I was not planning on purchasing a VW at all. After doing a lot of research, I decided to take a look at the VW. I visited 2 other VW dealers before coming to McKinney location. One of the VW dealership did a lot of research, I decided to take a look at the VW. I visited 2 other VW dealers before coming to McKinney location. One of the VW dealership did not really take me seriously, probably because I am a woman. They were more interested in watching football game in the showroom. While the other was very aggressive trying to close the deal until we got stuck on the price. Dave Snow approached us while we were looking at the cars on the lot. I told him what I was looking for. He didn't try to give me the annoying typical sales pitch. He was geniune while working with us that we actually had a great time. I recall the amount of time for him to close the deal was about 30 minutes, and it was less than 2 hrs from the time we walked in the dealership till we drove off with my new purchase. It was the quickest purchase for us ever!! I know I could have got a better pricing if I continued to shop more. But we enjoyed working with Dave that we decided to buy the car from him and make his day. More