Brandon Tomes Volkswagen of McKinney

I have always dreamed of owning a VW bug. My dream came true due to the excellent service from VW. I love my car. It is the greatest and so fun to drive. Driving to work does't seem mundane. Everytime true due to the excellent service from VW. I love my car. It is the greatest and so fun to drive. Driving to work does't seem mundane. Everytime we have been at the dealership we are treated so friendly. But, I want to clarify, when we are treated friendly, it is not fake or the boss made us be friendly. It is just a natural characteristic of these people. I would reccommend everyone to this dealership. More

I went in yesterday to take my 2009 Passat in for the 40k maintenance. I have taken my car to the VW dealership for every maintenance, which means I drive over an hour each time I do this. While my car is maintenance. I have taken my car to the VW dealership for every maintenance, which means I drive over an hour each time I do this. While my car is being worked on, I like to look at the new models. Yesterday, I got to meet Willy Castillo. He walked around with me and we talked. We discussed new cars and had absolutely no pressure from Willy. We ended up driving a couple of cars, and after some talk, I had decided to have Willy run some numbers and see if we could do a deal on the CC. He came back in a bit with a deal that I found acceptable. The whole process in buying my new CC was very simple. From taliking to the sales manager, to Yvette in Finance, to Brad at the end of the deal and dealing with the service department, I was very impressed with how everything went. Before the deal was even complete, Willy bought my lunch. I have never dealt with a salesperson such as Willy. We didnt just talke about the car, we talked about family, growing up, where we came from. I have purchased over 12 cars and trucks over my 15 years of marriage and have bought all types of vehicles. The people at VW in McKinney are a differnt bunch. I have had good people in other dealerships I have bought at, but none like Willy and the staff at McKinney VW. My wife had always been a Honda person since we have been married until 3 years ago. That was her first VW. As long as she prefers to drive a VW car, I will continue to use VW of McKinney as my dealership. More

All of my experiences with this dealership have been wonderful. I'm a widow and appreciate being able to trust someone to do what needs to be done and know that it gets down and done well. Everyone is wonderful. I'm a widow and appreciate being able to trust someone to do what needs to be done and know that it gets down and done well. Everyone is very friendly and makes me feel "like family" when I'm in there. More

I really enjoyed working with Willy Castillo from the first minute to the last. He is very friendly, knowledgeable, and caring. He made me feel special. I could see that he is very professional and ded first minute to the last. He is very friendly, knowledgeable, and caring. He made me feel special. I could see that he is very professional and dedicated to making the customer happy. Thank you Mr. Castillo More

I had a great car buying experience with Peregrin. I came into the dealership with no intent on buying that day. I explained what I was looking for and he worked with me and stayed with me and ended up came into the dealership with no intent on buying that day. I explained what I was looking for and he worked with me and stayed with me and ended up finding me exactly what I wanted. He was patient and pressure-free which is truly why I ended up purchasing from him. More

We are in the market for a Jetta TDI and ready to buy! The car was sold before we even got a chance to drive the car! If this is the type of service you get BEFORE you buy a car, I can only imagine the h The car was sold before we even got a chance to drive the car! If this is the type of service you get BEFORE you buy a car, I can only imagine the horrible service after the sale!!!! Don't waste your time with this dealership. There are others out there that want your business!! More

Earlier in the day I visited another dealership located next door to McKinney Volkswagen and I was not impressed. As I was leaving that dealership, I decided to visit McKinney Volkswagen and I am so glad I next door to McKinney Volkswagen and I was not impressed. As I was leaving that dealership, I decided to visit McKinney Volkswagen and I am so glad I did. My experience at McKinney Volkswagen was amazing! The staff was knowledgeable, personable, and customer-service oriented. Peregrin Guillen was my salesperson and he was great! I never felt pressured or rushed. I absolutely love my 2012 EOS and I am looking forward to referring my friends and family to McKinney Volkswagen for their next new vehicle purchases. More

I took my 2006 VW Beetle in for a repair and I talked to Brandon Hill about the problems I was experiencing. He was very helpful and he found out quickly what was causing all the problems with my headlight Brandon Hill about the problems I was experiencing. He was very helpful and he found out quickly what was causing all the problems with my headlights. Brandon also let me know how much everything would cost upfront before the repairs were done, which I truly appreciated! I have been to dealerships where they do the repairs without asking and this is why I will only go to VW McKinney for my service needs! Brandon said that the repairs would be in the next day, but I was unable to be there due to my scheduling. He told me to come back in a few days, call him when I am on my way and he would get my car in which he did! It was nice to know that they would work around my schedule to make sure that everything would be done correctly. I highly recommed their service department to all of my family and friends, it was a great experience and the price for my repairs was great! While waiting in their very clean and nice customer area when Brandon was finding out what was wrong with my car, I decided to look around at the new cars. That is when I met Willie Castillo, who happens to be one of the nicest guys that I have ever meet. He did not pressure me when I was looking the cars, but he did tell me that if I ever wanted to test drive one in the future to let him know and he would be glad to help! After a while, I decided that I wanted to check out the 2012 CC and I went to Willie for his help. He was very educated on this car and I should know because I have been doing research on it for a few weeks. After the test drive, I asked him for an estimate on the CC with my trade in and it was very helpful to have the information to show my husband. A few days later, I went back to have the parts put into my VW Beetle and this time I asked Willie about the new Jetta. The CC is wonderful and I would love to have it, but I needed something that seated 5 with my growing child. He was wonderful again and after talking to Bob Elkin, General Sales Manager - I took the Jetta home to show my husband. He loved it, but not in the color I was driving. Needless to say, the next day I was back and they just happened to have it in the color I and my husband wanted! Again, Willie and Bob let me take it home for the day. The 2011 Jetta is a wonderful car, very roomy, great on gas and it has all the features that we are looking for! Blue tooth, navagation, keyless entry, huge trunk and so much more! While we are still trying to decide on when to trade in the awesome VW Beetle, we are so grateful for all the hard work that Willie Castillo has done for us! He did not and has not pressured us into getting this car asap! He told me on the first day that he wanted me to feel comfortable and know when the time is right to get the car. Bob Elkins was the same, he told me that they were here to help me and not put any pressure on me. I truly appreciated that! My grandfather and several cousins were in the car business, I was brought up knowing what to expect from some dealerships and how to handle the pressure. I did not have to worry about that at all with VW McKinney! This really is a wonderful dealership that cares about their customers, they have an amazing service department and sales staff! When we get our new car in the next month we will only go to VW McKinney and we will ask for one of the kindest and best salesman at their dealership - Willie Castillo! I highly recommend them for all your sales and service needs. Everyone was friendly and helpful from the receptionist to the cashier! It was a wonderful experience and we will be staying with Boardwalk Volkswagen McKinney for our all of our future car needs! More

I visited McKinney VW becuse is my local dealership and I was looking for a car for my daughter. I was looking for a Jetta (used) I saw on their website. Unfortunately, the car I saw was damaged by a recent was looking for a car for my daughter. I was looking for a Jetta (used) I saw on their website. Unfortunately, the car I saw was damaged by a recent storm. Willy kept in touch, letting me know the available cars and deals. After almost 2 weeks I saw another Jetta in my price range. Willy helped me to get the car and a good deal. The service I received from the people at McKinney VW was excellent. My daughter and I are very happy with the car and all the help received from Willy. More

I highly recommend McKinney VW to anybody on the market for a new vehicle or looking for a great place to service your Vw. Every time I bring my care in for scheduled maintenance Brandon has always service for a new vehicle or looking for a great place to service your Vw. Every time I bring my care in for scheduled maintenance Brandon has always serviced my vehicle and I will continue to recommend anybody with a vw or any kind of car at that, to him as he takes great care of me each and every time I come in. The sales department is also very professional and hassle free, probably one of the easiest car deals in my time was at McKinney vw. More