Brandon Tomes Volkswagen of McKinney
McKinney, TX
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I found the perfect Jetta on line, then called the dealership and spoke with Willy Castillo. He was very friendly and, most importantly, knowledgeable and helpful. He answered many questions which c dealership and spoke with Willy Castillo. He was very friendly and, most importantly, knowledgeable and helpful. He answered many questions which confirmed that the Jetta I had identified was the right one for me. He also helped me get a good price! The next day, my husband and I drove over 200 miles to McKinney, Texas to see the car. Willy had said we would want it - and he was right! One hour later, we were back on the road with two cars! Driving to McKinney was definitely the right thing to do - well worth the time and money! More
me and my girlfriend meagan taylor came in to get service done on our 07' jetta. while we waited we decided to look around. we were aproached by kamron who took us on a few test drives. when we were done we done on our 07' jetta. while we waited we decided to look around. we were aproached by kamron who took us on a few test drives. when we were done we decided to check out what we could get in trade how much our payments would be. darren helped us out with the finance. and after all that was said and done we let them keep our 07' jetta and left with a new 11' jetta. vw mckinney had the best customer service at a dealership we ever had we will be back. thank you. More
I have been a Volkswagen owner for many years and I must say that my recent experience at McKinney Volkswagen was by far the best I've ever had. My husband and I dealt with Darren Davis who went above and b say that my recent experience at McKinney Volkswagen was by far the best I've ever had. My husband and I dealt with Darren Davis who went above and beyond any manager ever has to meet our needs and expectations. He and his staff are extremely knowledgable, friendly and helpful! McKinney Volkswagen is my new home for purchasing any new or used car going forward! I highly recommend this dealership to anyone who is looking for a new car! More
Bobby Owens was as friendly and accommodating as any auto salesman I've ever dealt with in my life. He was not pushy, in the least, and he made us feel comfortable, even the negotiations become heated. Bob salesman I've ever dealt with in my life. He was not pushy, in the least, and he made us feel comfortable, even the negotiations become heated. Bobby listened to our needs and limitations and probably sacrificed some compensation on his part to get the deal done. I would highly recommend Bobby and McKinney Volkswagen to my family and friends. More
We returned because of how we was treated three months ago and that car was totaled due to hail damage. So we returned to see about another car and used the same salesman. ago and that car was totaled due to hail damage. So we returned to see about another car and used the same salesman. More
Our service consultant, Brandon Hill, is a big reason we keep returning to McKinney Volkswagen. He treats us like friends, not faceless customers. He's honest and upfront about what does and doesn't need to keep returning to McKinney Volkswagen. He treats us like friends, not faceless customers. He's honest and upfront about what does and doesn't need to be done and takes his time to ensure we're happy with the repairs made to our beloved VW's. We can take our cars anywhere, but we choose McKinney Volkswagen because that is where Brandon is. He's definitely become our family's personal service consultant. More
Willy and Bobby were great to deal with when buying my used Beetle convertible. They promptly returned my calls and provided me with excellent customer service. I would definately recommend McKinney Vol used Beetle convertible. They promptly returned my calls and provided me with excellent customer service. I would definately recommend McKinney Volkswagon!! More
Joey Debardo went out of his way to make sure we are satisfied customers with this dealership. We have never felt so taken care of by a dealership. We were very impressed with the way he took care of satisfied customers with this dealership. We have never felt so taken care of by a dealership. We were very impressed with the way he took care of our daughter. We highly recommend that you buy your car from this establishment in McKinney, TX. More
I feel like I received a bit of a 'run around' from this dealership. Their communications are terrible, and when you come in to talk to someone they are conveniently not there. That being said, if you are l dealership. Their communications are terrible, and when you come in to talk to someone they are conveniently not there. That being said, if you are lucky enough to get to talk to the right person they will hear your concerns and do what it takes to improve the situation. It be frustrating and take many trips, but eventually they do get it right. More
We worked with Jeff French on the purchase of a 2008 Audi A4.He was very professional,honest, and followed through on all his commitments.Would highly recommend him and the dealership to anyone. A4.He was very professional,honest, and followed through on all his commitments.Would highly recommend him and the dealership to anyone. More