Brandon Tomes Volkswagen of McKinney

The sales associate was very quick to greet us when we walking around the lot looking at vehicles. We already had narrowed down our search for a specific vehicle at a specific price point and our sales a walking around the lot looking at vehicles. We already had narrowed down our search for a specific vehicle at a specific price point and our sales associate worked with us and the internet manager to get us the deal we were looking for in the car we wanted to purchase for our college daughter. We found the entire staff friendly and helpful. We would definetly recommend Willy and the dealership to any friends looking to have a great experience when buying a new or used car. More

We stopped by to look at a used Jetta and Willy greeted us in the parking lot. He was very friendly, but did not pressure us at all. The car was for our almost 16 year old daughter and she had done all o us in the parking lot. He was very friendly, but did not pressure us at all. The car was for our almost 16 year old daughter and she had done all of the research around the Jetta and how safe it was. With Willy's help, we ended up with a 2010 Jetta instead of the 2006 that we came to the dealership to look at. The whole experience took a couple of hours. I would recommend Willy and the McKinney Volkswagen dealership to anyone. More

Willy Castillo worked hard to make this sale happen. Had very good customer service from all the employees and from the floor manager. Bought the car in Dallas since the dealer in Austin wasn't willing to very good customer service from all the employees and from the floor manager. Bought the car in Dallas since the dealer in Austin wasn't willing to work with me. More

Willy Castillo is the best sales associate! He was very friendly at my first visit and listened to what I was looking for in a new car. He had great follow-up, and when I was ready to purchase there was no friendly at my first visit and listened to what I was looking for in a new car. He had great follow-up, and when I was ready to purchase there was no hesitation on my part to return to VW McKinney and work with Willy to buy a new Jetta. He wasn't afraid to ask for my business and was confident in the product he was selling me. I would reccommend VW McKinney to anyone looking to purchase a new vehicle. More

This was by far the best "new car buying" experience that I have ever had! It was pleasant, professional and expedient. I will continue business with Willy and Boardwalk. I will recommend thi experience that I have ever had! It was pleasant, professional and expedient. I will continue business with Willy and Boardwalk. I will recommend this dealership to everyone that I know! I am no longer intimidated to visit a dealership...WOW! Thanks to all! More

Everyone was very friendly and easy to work with which made for a positive car buying experience. I did not have to deal with unnecessary back and forth negotiations and haggling. Even after the purchas made for a positive car buying experience. I did not have to deal with unnecessary back and forth negotiations and haggling. Even after the purchase the dealership makes you feel like you are part of the VW family instead of just another customer. More

Ty Estes was very welcoming and knowledgeable. He never appeared to be pushy but was very patient in answering all our questions and helping us in deciding the best car for us. I will definitely consult hi appeared to be pushy but was very patient in answering all our questions and helping us in deciding the best car for us. I will definitely consult him when I wish to buy my next new car. I highly recommend him to any potential new car buyers. More

awesome service. Very knowledgeable on their vehicles. Doug walked us through every step of owning the car and all the electronic and wireless/cell applications. great customer service in the garage also Doug walked us through every step of owning the car and all the electronic and wireless/cell applications. great customer service in the garage also, looks like a hospital its so clean. Have a great feeling going there, plus normal services are free for 3 yrs! More

If you are concerned about being treated well, receiving a fair & honest deal, here is my advice ... buy where the people who work in the auto industry buy. If a dealers vendors buy from them, that's a dar a fair & honest deal, here is my advice ... buy where the people who work in the auto industry buy. If a dealers vendors buy from them, that's a darn good indication the dealer is indeed reputable and will be around after you buy the car! When we went shopping for a new family van, our neighbor who works in the auto business told us who to stay away from. Of course we didn't listen at first. Then we came to this store, which she DID recommend and drove out in a Routan AND A JETTA. Our salesman was Ty and he puts to rest the car salesman stereotype. You won't find Ty running back & forth asking permission for this or that, gone is the paper you need to sign with an amount written down, or the hidden fees adding $100 on to your payment. The manager, Darren, is always around introducing himself, making sure existing & potential customers are happy. No arm twisting or second guessing from Darrin; he truly wants to make sure your buying experience at this store exceeds expectations. Got a question ... he will answer it on the spot. Everything is transparent, no secrets at this store. Financing is always the most brutal part of any car buying experience. Joe Verhey makes the process smooth and more importantly simple. The best part ... NO surprises. Ty & Joe clearly worked together which ensured a perfectly painless process. Doug completed our delivery by demonstrating each option our vehicles had and then added our phones to the bluetooth system! I challenge anyone from VW corporate to ask Doug a question (on any of their models) to trip him up ... it just won't happen. More

GREAT car buying experience! I will tell everyone who needs a new car that VW McKinney needs to be their first stop. Thanks to Ty, Darren, Susan and Douglas for helping me with my new car purchase!! needs a new car that VW McKinney needs to be their first stop. Thanks to Ty, Darren, Susan and Douglas for helping me with my new car purchase!! More