Brandon Tomes Volkswagen of McKinney

I would HIGHLY recommend McKinney Volkswagen to anyone of my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy wa my friends or family. The service I received was fabulous. From the first email to the last signature, Brenda was friendly and very helpful. Willy was very friendly on the test drive and did not hassle me about anything. I did not know anything about volkswagens before I went in, and now I know a great deal. My next vehicle will also come from McKinney Volkswagen. Thank you so much. More

Dave Snow has always been attentive to our needs. It has been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from been about 2 years since I purchased my new Jetta from Dave, the 10th VW I have purchased from him. I called Dave today because I needed a form from the manufacturer regarding my last purchase. Dave was very helpful, and invited me stop by the dealership so that he could assist me. He introduced me to a VW manager who helped us with getting the form I needed. I just wanted say something to point out that Dave's helpful customer service goes way beyond the normal purchasing time frame. He is willing to help his customers even when they are not currently in the market to buy a new car. And, he was willing to help with a need that was outside of his normal job description. That is why I will keep buying cars from Dave, and referring my friends to him. Dave, thanks for doing a great job. More

Josh was very knowledgable about the car we were looking at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checki at. He was very considerate of our time and worked hard to meet the deal we were looking for. He has done an excellent job of following up and checking in on us regularly to make sure everything is working ok since our purchase. I highly recommend him! More

Dear VW McKinney My 2008 Passat Wagon was having Dear VW McKinney My 2008 Passat Wagon was having issues with a check engine light and would rev erratically at idle, and also needed an update rega Dear VW McKinney My 2008 Passat Wagon was having issues with a check engine light and would rev erratically at idle, and also needed an update regarding a steering coloumb lock recall. I called to book my car in for service the day before Thankgiving. I was very pleased that my car was able to be booked in over the holiday. The service team worked on my car through Thanksgiving and had my car back to me by Friday. I also had a regular service performed on the car. When I went to pick up my car, I was very pleased to find out the issues with the check engine light were due to a previous recall and would be covered under a factory extended warranty, and was corrected to me at no charge. VW could have easily kept their mouth shut and charged me for these repairs and I would have been none the wiser. I'm very pleased theres still honesty at VW and my car was supported. My greeting at the dealership upon my arrival was warm and relaxed. I talked with Gabrial Richardson regarding my issues. I am a VW enthusiast with an engineering degree and know my car VERY well. I was pleased to say Gabrial Richardson was very knowledgeable and was good to talk to about my car. This is my 7th VW and I'm still pleased with the quality of the product and the excellent service I recieved at McKinney VW. My 8th VW will hopefully be a 2012 Golf R, once they arrive early next year providing I can get my hands on one... I would love to have McKinney reserve one for me if possible. Thanks again for an excellent product and service... Mike King More

I enjoyed my experience at McKinney VW and felt like the sales people were very knowledgeable. I felt respected and would recommend the dealership to others. sales people were very knowledgeable. I felt respected and would recommend the dealership to others. More

McKINNEY VOLKSWAGWEN IS A VERY COURTEOUS & PROFESSIONAL DEALERSHIP. EVERYTHING DURING THE PROCESS OF PURCHASING OUR NEW VOLKSWAGEN WAS EXCELLENT. I WOULD RECOMMEND THEM TO ANYONE. DAVE SNOW PROFESSIONAL DEALERSHIP. EVERYTHING DURING THE PROCESS OF PURCHASING OUR NEW VOLKSWAGEN WAS EXCELLENT. I WOULD RECOMMEND THEM TO ANYONE. DAVE SNOW WAS VERY HELPFUL DURING THE WHOLE PROCESS. HE WAS VERY PATIENT WITH ME WHEN I CALLED NEARLY EVERY DAY FOR THE STATUS ON THE ARRIVAL OF OUR NEW CAR. I KNOW HE IS SO HAPPY IT FINALLY ARRIVED. More

Out of all 3 service/maintenance visits I've had (covered by warranty), this visit in November 2011 is the best experience I have had with VW Mckinney dealership. Adviser/Service manager was very courteous, by warranty), this visit in November 2011 is the best experience I have had with VW Mckinney dealership. Adviser/Service manager was very courteous, attentive to details, and made sure I have all questions answered and service needs met. More

Thank you McKinney Volkswagen. Willie was great to work with , very friendly and helpful. We appreciated all the attention and assistance. We love our Volkswagens... we have now owned three! Mark and Lisa with , very friendly and helpful. We appreciated all the attention and assistance. We love our Volkswagens... we have now owned three! Mark and Lisa More

I have to say I have never been so happy with a car dealership like I am with you all . From Gene , Willy , Amanda , June , Jose and the maintenance group especially the guy that worked on my car. dealership like I am with you all . From Gene , Willy , Amanda , June , Jose and the maintenance group especially the guy that worked on my car. From the moment I walked into the building I felt like like I was at my second home. Very warm, friendly and personable. Gene set me down to let me know what was going on with my car step by step so that there would be no surprises. Having to be there for a while, June noticed I needed lunch but did'nt have a way; so Amanda was kind enough to go get lunch for me. Jose provided exceptional customer care and great conversation making the stay pleasant. Willy did everything from trying to sell me a car to telling fun clean jokes to keep me smiling. Whenever I get back in the market to purchase another VW, he will be the first person I look up. I will always be committed to taking my Passat to Mckinney whenever I need service....my second home. More

My rating is based on the following: My first contact My rating is based on the following: My first contact with your firm was via online regarding a used vehicle. I had never contacted a dealer onlin My rating is based on the following: My first contact with your firm was via online regarding a used vehicle. I had never contacted a dealer online before, but was not impressed. No one replied to my request for a call from sales as well as the fact that I applied for credit approval and never heard anything back. I knew my credit was very good and it wouldn't be a problem getting a loan, but I wanted to confirm vw credit iterest rates so I could compare. I had stopped by late one evening to view the used car I as considering and also viewed a new one that interested me. (both were out in the lot). No one waited on me, which was good because It was after dark and I didn't really want to be approached by a sales person at that point. --Fact finding only-- The next day or 2 I made up my mind that I was going to buy and wanted to do so before the vehicle I was interested in was sold. I called the dealership to see why no one was responding to my online request and Jeff French took my call. Everything after that went great. He followed up, got answers to all of my questions on price, financing etc. When I arrived at our appointment he was patient as I vasilated between the used car and the new one. Had me drive both, explained both in a very knowlegable way and allowed me to decide which was best for me. Thats what sold me. At 56 years and having purchased my share of new vehicles I just need the facts - - I'll make the choice. Jeff understood that and did a great job. In the past I have purchased from VW Richardson twice(good experience) - The vw dealer in Irving (Horrible experience) and I started this car hunt at VW Lewisville a month ago (not bad, but not good either) Thanks again Jeff French for making this purchase quick, easy and enjoyable. Greg Collier More