Brandon Tomes Volkswagen of McKinney

Once I figured out which car I wanted, things were smooth. Willie and the finance team were patient with me as I made up my mind. I didn't feel pressured at all for my purchase and they worked every smooth. Willie and the finance team were patient with me as I made up my mind. I didn't feel pressured at all for my purchase and they worked everything out to get the exact car i wanted. More

Great customer service with very little wait. My car was washed and serviced without no issues. I have purchased several cars here. I would highly recommend this dealership. washed and serviced without no issues. I have purchased several cars here. I would highly recommend this dealership. More

Dropped in on 12-6-11 for a quick check to see if they had a 2012 Passat 3.6SEL. They did and I was approached by Alex. He was very cordial. I told him what I wanted to do trade in wise and the max price had a 2012 Passat 3.6SEL. They did and I was approached by Alex. He was very cordial. I told him what I wanted to do trade in wise and the max price I wanted to pay. I have bought a ton(over 30) of cars in my life and this was one of the top 2 experiences I have ever had. I am very knowledgeable about car buying and Alex quickly recognized this. After a couple of brief negotiation sessions, we had a deal. I hate dealing with car dealerships, but I actually enjoyed this particular one thanks to Alex's positive personality and good sense of humor. I got the price I wanted to pay and one heck of a car upgrade for my fiancee who was driving a 2010 Passat before. I have no doubt we will return in a few years for another Passat. I just hope Alex is still there to handle our deal. More

Dave Snow is an awesome sales associate with very detailed info on all makes and models of cars. Dave Snow was very polite and didn't push us into buying a vehicle. detailed info on all makes and models of cars. Dave Snow was very polite and didn't push us into buying a vehicle. More

Dave is a excellent salesman. We came to the dealership just to look at VW cars and get a feel for the models available, but ended up purchasing a car. After Dave showed us the features of the 2012 Jetta just to look at VW cars and get a feel for the models available, but ended up purchasing a car. After Dave showed us the features of the 2012 Jetta TDI vs comparable cars in that class we were very comfortable making a decision and have not had a single regret. Everyone we met at the dealership from service to finance were friendly and professional. The price of the car was comparable to other dealerships, but we would have preferred to pay less of course. More

We purchased a used Tiguan through Dave via Austin,TX. He was great in answering all our questions long distance and making sure we were well informed about the car without getting to actually see it. was great in answering all our questions long distance and making sure we were well informed about the car without getting to actually see it. More

Boardwalk Volkswagen in Richardson put my '07 GTI engine back together so badly it caught fire. I've had a lot of problems with it since then, but VW McKinney (even though it's also Boardwalk) is always exc back together so badly it caught fire. I've had a lot of problems with it since then, but VW McKinney (even though it's also Boardwalk) is always excessively helpful, always finds me a coupon to use and even when I come in annoyed, Brandon is one of the best situation-diffusers in the business. My complaints are with VW in general, not VW McKinney. Every time I pay for a repair, I get a recall notification/warranty extension in the mail 3-6 months later. I wish VW would authorize dealerships to do straight refunds as I've yet to receive any reimbursement or status from VW Corporate. The dealership however is always happy to reprint my service records and receipts so I can file them properly. More

The people at McKinney Volkswagen are very friendly and professional. They take as much time as needed to help with the purchase, while being mindful not to take too long. I found them to be very honest professional. They take as much time as needed to help with the purchase, while being mindful not to take too long. I found them to be very honest and straightforward, and I appreciate the level of service I received. More

In regards to customer service, every one was courteous and friendly. I liked to be left alone looking at cars on the lot and not beeing interrupted until I did ask for assistance. At that time I met Josh, and friendly. I liked to be left alone looking at cars on the lot and not beeing interrupted until I did ask for assistance. At that time I met Josh, asked to test drive couple of vehicle, went very well got all the information I needed and he was very informative. Quality and Friendliness of work from every one I met was very professional. Dealing the Price is always, for me, the most dreadful part of bying a car. It took longer time to get to the final price than needed. I feel the Manager could have been more honest in the beginnign and quicker to reach the final price. I financed through VW and there for my paperwork,I met Joe Verhey. I have to say he was very patient with me with "all" the questions I had.. we got the job done. Actally. Josh and Joe deserve 5 STARS. More

While waiting for my sons car to be serviced i was looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was re looking at cars and thinking about replacing my truck with a car. David came over and answered all my questions and was very knowledgable. I was reviewing the web site and saw a used vehicle I was interested in and he was very helpful in helping me make the deal. More