Brandon Tomes Volkswagen of McKinney

This was the best experience I have every experienced when buying a car. This is my 9th car purchase and I've never experienced the quality of service I received at this particular dealership. It started when buying a car. This is my 9th car purchase and I've never experienced the quality of service I received at this particular dealership. It started with the reception entering the building to the sales person, then the manager afterward the person in finance. Everyone that just saw us standing around offered us something from water to where the restrooms were to just saying if you need anything we are here to assist. Bobby was the greatest sales person ever. More

My overall experience with Dave Snow of McKinney Volkswagen was superb! I began my experience when I stopped at the dealership to see their selection of used cars. Dave was extremely friendly and kn Volkswagen was superb! I began my experience when I stopped at the dealership to see their selection of used cars. Dave was extremely friendly and knowledgeable, a refreshing change from the other dealerships I had visited earlier in the day. I felt very welcome as a customer. In fact, it was the combination of customer service and friendliness that made me want to return to McKinney Volkswagen to purchase my vehicle. Dave and his team were so helpful once the buying process began as well. Dave was very understanding of my budget and worked with my desired criteria to find the perfect vehicle for me. Even now, I am much more pleased with my "new" car than I thought I would be. Dave and his team continue to exceed my expectations with the consistent and helpful follow up as well. I would highly recommend Dave and his team to anyone looking to buy a Volkswagen! More

I give Willy Castillo the highest marks I have for new car salesman. Not only is he a pleasure to deal with, he is also very knowledgeable, attentive, diligent and trustworthy. He is ambitious yet he re car salesman. Not only is he a pleasure to deal with, he is also very knowledgeable, attentive, diligent and trustworthy. He is ambitious yet he respects the opinions and concerns of his customer and strives to satisfy and please a prospective buyer as well as be an asset to the dealership. All the personnel at McKinney Volkswagen make the experience as easy as possible and Willy does an especially good job serving on the "front line" with the customer. More

It was a pleasure doing business with this dealership, from the salesman to the financing. Contacted Perry by email and had ageed on a price for the car before I even got to the dealership.The process of from the salesman to the financing. Contacted Perry by email and had ageed on a price for the car before I even got to the dealership.The process of dealing with everyone there was the quick and painless. Upon arriving we had our trade-in looked at and had the purchase done in 45 minutes. I am very happy that we used this dealership and sales person I would recommend Perry to anyone looking for car. More

I purchased a 2009 VW Beetle and worked with Dave Snow throughout the process. He was attentive to every phase of my car buying process. Vehicle quality and style were never sacrificed for "the bottom throughout the process. He was attentive to every phase of my car buying process. Vehicle quality and style were never sacrificed for "the bottom line"--Dave was still mindful of my budget constraints. The followup by both Dave & McKiney VW has been very good. Thanks for making this a smooth, hassle-free experience. More

Dave Snow was great to work with and certainly knew volumes about VWs. I was only interested in a great used VW beetle convertible and he found the perfect one for me. The whole process was great. Dave volumes about VWs. I was only interested in a great used VW beetle convertible and he found the perfect one for me. The whole process was great. Dave got our paperwork ready quickly.Susan Johnson in finance was so pleasant and could easily be a great friend. Steve in service was someone I had worked with at another VW dealership, so the confidence in his work was already there. We walked into this dealership just wanting to test drive a Beetle convertible, and walked out owning the car I had wanted for years. I couldn't be happier. Thanks to Dave and his team!!! More

Several months ago I inquired about a VW Jetta on-line and Alex sent me an e-mail and called me. I was just looking at the time and wasn’t ready to buy. Alex did not harass me or keep calling or sending and Alex sent me an e-mail and called me. I was just looking at the time and wasn’t ready to buy. Alex did not harass me or keep calling or sending e-mails. I had asked him to call me in a month or so which he did and I still wasn’t ready to buy. A few weeks later I was ready to buy and remembered Alex and thought I would go to the dealership he worked at to look at the Jetta. Alex wasn’t there that day and Bobby assisted me with my request and I ended up buying a Jetta a few days later from them. They were both friendly and helpful during the whole process. They were not the only two; everyone I have dealt with thus far (at that dealership) has been friendly and professional. I would recommend any of friends to go there if they were interested in getting a VW. More

We stopped by the dealership on our way to a Mini Cooper dealership...just to compare the new VW before trading on another Mini. Dave was full of information about VW, and encouraged me to try several diff dealership...just to compare the new VW before trading on another Mini. Dave was full of information about VW, and encouraged me to try several different models to compare...all the time without being the least bit pushy. We had lots of good information to compare...and I found the VW GTI to be every bit as fun to drive as the Mini...with more for our money. Needless to say, we returned and bought the GTI. Dave was very helpful through the whole process and very pleasant, as was everyone else there. More

I was very pleased with all the interaction at the VW dealership. Susan Johnson is an absolute HOOT! I love her to death! Willy was very helpful and even texted me a picture of my car when it arriv dealership. Susan Johnson is an absolute HOOT! I love her to death! Willy was very helpful and even texted me a picture of my car when it arrived on the lot! More

A 10 because they wanted to sell me a car, but, they wanted to give me great service, which is what they did. McKinney Volkswagen, and especially Joe Woodward, went out of their way to make the buying e wanted to give me great service, which is what they did. McKinney Volkswagen, and especially Joe Woodward, went out of their way to make the buying experience fun. All of my questions were answered with customer satisfaction the ultimate goal! More